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Windows 7: BSOD happening, error 0x00000124 kinda freaking out...


23 Jul 2012   #1

Windows 7 Home Premium 64bit SP1
 
 
BSOD happening, error 0x00000124 kinda freaking out...

Never had this happen to me before.

uploaded the zip thing to the forum, hope i did that right. i also managed to take a screenshot

http://i.imgur.com/pUGvX.jpg
http://i.imgur.com/pUGvX.jpg?1?9727

I'm kinda freaking out I never had one of these before.

please help

My System SpecsSystem Spec
.

23 Jul 2012   #2

Microsoft Windows 7 Pro 64-bit SP1
 
 

Most Likely looks like you are having a hardware problem.

Please try this:


Quote:
BugCheck 0x124
You have a 0x124 hardware bugcheck. If the system is still under warranty, I would recommend sending it in to have diagnostic tests done and any bad hardware replaced.

warning   Warning
Before you proceed with the following, answer these two questions: Are you still under warranty? Does your warranty allow you to open up the machine to check hardware? If you are unsure of the answers to these questions, contact your system manufacturer. WARNING: The steps that follow can void your warranty!!!

For your hardware stop 0x124 crash, read through Stop 0x124 - what it means and what to try and use the following hardware checks to supplement that link.
  • If you are overclocking any hardware, please stop.

  • If you have an SSD, make sure the following are up to date:
    • SSD firmware
    • BIOS Version
    • Chipset Drivers
    • Hard disk controller drivers/SATA drivers
    • If you have a Marvell IDE ATA/ATAPI device, make sure the drivers are up to date from the Intel site or Marvell site and not from your motherboard/vendor support site.

  • Run all but the advanced tests with SeaTools for HDDs.
    SeaTools for Windows

    SeaTools for DOS
  • Monitor temperatures during the following tests.
    Use the following programs to monitor the temperatures.
  • Run the boot version of Memtest86+ paying close attention to Parts 2 and 3 of the tutorial. Also, in case Memtest86+ misses anything and comes up with no errors, run the extended version of the Windows Memory Diagnostics Tool for at least five passes. These you may want to run overnight since they take a long time to complete (run them an hour before bed each of the next two nights and check before going to sleep that they are still running).

    For Part 3: If You Have Errors: If you swap any memory components, follow these steps for ESD safety:
    1. Shut down and turn off your computer.
    2. Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
    3. Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
    4. Make sure you are grounded by using proper grounding techniques, i.e. work on an anti-static workbench, anti-static desk, or an anti-static pad. Hold something metallic while touching it to the anti-static surface, or use an anti-static wristband to attach to the anti-static material while working. If you do not have an anti-static workbench, desk, or pad, you can use your computer tower/case by finding a metal hold in it, such as a drive bay.
    Once these steps have been followed, it is safe to remove and replace components within your computer.


Coutesy of: writhziden
My System SpecsSystem Spec
23 Jul 2012   #3

Windows 7 Home Premium 64bit SP1
 
 

I'm running on safe mode but when i get out of safe mode it gives me the BSOD, it might be the hard drive. Anyway to know specifically from the error code?
My System SpecsSystem Spec
.


23 Jul 2012   #4

Microsoft Windows 7 Pro 64-bit SP1
 
 

You should still be able to do the tests. So go ahead and do the test. Post up results of tests when done.

Also try:

Updating graphics drivers: Drivers - Download NVIDIA Drivers

Try updating your intel drivers: http://downloadcenter.intel.com/Default.aspx - make sure all are updated, and installed!
My System SpecsSystem Spec
23 Jul 2012   #5

Windows 7 Home Premium 64bit SP1
 
 

hmnnn it might be an over heating issue, when i turn off my AC it shoots up to like 90 in my room mostly because of the comp and TV. I went and cleaned the fans and it has not given me an error. It's around 40s in speccy and the HDD are in the 30s, also the Seagate tool for windows is not giving me any error when i run the tests.... hoping that's the last of it.
My System SpecsSystem Spec
23 Jul 2012   #6

Microsoft Community Contributor Award Recipient

Windows 7 Ultimate SP1 X64 (Windows 8.1, Linux Mint, Windows XP and others in VM)
 
 

If you would, please fill out your system specs so we will know what hardware we are dealing with. It will help us help you. In the bottom left corner of your post you will see 'My System Specs', click that and then click update system specs. Put in all of the information you can. If you have an OEM computer, please put in the manufacturer and model number and be as specific as possible. If you would like to see what we want, look at my system specs in the bottom left of this post. Also, if you are overclocking, Stop. We will help you resolve this if possible.
My System SpecsSystem Spec
23 Jul 2012   #7

Windows 7 Home Premium 64bit SP1
 
 

Quote   Quote: Originally Posted by essenbe View Post
If you would, please fill out your system specs so we will know what hardware we are dealing with. It will help us help you. In the bottom left corner of your post you will see 'My System Specs', click that and then click update system specs. Put in all of the information you can. If you have an OEM computer, please put in the manufacturer and model number and be as specific as possible. If you would like to see what we want, look at my system specs in the bottom left of this post. Also, if you are overclocking, Stop. We will help you resolve this if possible.

Did it the best I could,

http://i.imgur.com/6jrvJ.png

also took a pic with speccy

idr the case
My System SpecsSystem Spec
23 Jul 2012   #8

Windows 7 Home Premium 64bit SP1
 
 

okay, so I put on Tropico 4, started playing a little and noticed my GPU and Motherboard rose up to 59ish degrees! One of my fans is probably not working. I can only imagine what a game like Crysis or Shogun 2 would do to it. Hoping that's the problem
My System SpecsSystem Spec
23 Jul 2012   #9

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

Did you install the new Nvidia and Intel drivers that HonorGamer suggested?
If it's running ok in safe mode and crashing when running normally, that indicates a driver issue.
This BSoD code can result from the CPU overheating.

59C is good for your GPU but hot for your motherboard.

Open your case when the computer is on and check if the fans are running.
My System SpecsSystem Spec
23 Jul 2012   #10

MS Windows 7 Ultimate SP1 64-bit
 
 

thesilkroad,
please add following info to your system specs:
Manufacturer of computer,
Model of computer,
whether computer is a laptop, desktop, tablet, netbook,
IF YOU HAVE INSTALLED SP1, THEN ADD THAT THE OS LINE.

thanks,
this info helps us to help you and reduces the number of msgs back and forth.

karl
My System SpecsSystem Spec
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 BSOD happening, error 0x00000124 kinda freaking out...




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