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Windows 7: BSODs Started three days ago after starting FireFox

25 Jul 2012   #11
Dave76

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

I would hold off on updating the BIOS, if your computer decided to crash during the flash it can lockup your motherboard.
Save it until later, if needed.

Good news on the tests so far.
Let us know when you get home and run memtest86+.

Did you check for newer drivers on the HP site?
This is always a good step to take.

Let us know if you have any questions.


My System SpecsSystem Spec
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26 Jul 2012   #12
FOXTROTx71

Windows 7 Home Premium 64 bit
 
 

Quote   Quote: Originally Posted by Dave76 View Post
I would hold off on updating the BIOS, if your computer decided to crash during the flash it can lockup your motherboard.
Save it until later, if needed.

Good news on the tests so far.
Let us know when you get home and run memtest86+.

Did you check for newer drivers on the HP site?
This is always a good step to take.

Let us know if you have any questions.
Okay good news I ended up running the memtest86+ through 9 passes with 0 errors

Also on a good note after restarting the computer afterwards the computer is running in normal mode and has not crashed again

what should I do now? Its kind of weird that there are no problems with it all of a sudden

Thanks guys
My System SpecsSystem Spec
26 Jul 2012   #13
gregrocker

 

There were many steps given for you to try. Which ones did you actually try?

Save a Win7 backup image of this working version. Backup Complete Computer - Create an Image Backup
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26 Jul 2012   #14
Dave76

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

Good news on the memtest86+ results.

Agree with Greg, can you tell us the steps/tests you have run?
You mentioned you were going to run the WD HDD test, and do you try any of the steps Greg posted?

If we get more information, we can recommend the next steps.

Let us know if you have any questions.
My System SpecsSystem Spec
27 Jul 2012   #15
FOXTROTx71

Windows 7 Home Premium 64 bit
 
 

Quote   Quote: Originally Posted by Dave76 View Post
Good news on the memtest86+ results.

Agree with Greg, can you tell us the steps/tests you have run?
You mentioned you were going to run the WD HDD test, and do you try any of the steps Greg posted?

If we get more information, we can recommend the next steps.

Let us know if you have any questions.
I ran all of the test memtest86+ 9 passes no errors and i ran the wd HDD test on extended and quick with no errors the only thing I have updated was the audio driver on the hp website, im going down the list and that was first.

the weird thing is that all of a sudden the crashes stopped... even before I Started updating the drivers Nvidia is next btw but as of right now its turning on and staying on
My System SpecsSystem Spec
27 Jul 2012   #16
gregrocker

 

I doubt if memtest did anything but it's possible. More likely WD Data Diagnostics repaired a HD fault. Did you notice any repairs mentioned? It does not always recount them.
My System SpecsSystem Spec
27 Jul 2012   #17
FOXTROTx71

Windows 7 Home Premium 64 bit
 
 

Quote   Quote: Originally Posted by gregrocker View Post
I doubt if memtest did anything but it's possible. More likely WD Data Diagnostics repaired a HD fault. Did you notice any repairs mentioned? It does not always recount them.
No i did not notice any mentioned repairs, both test ran and had checks next to them, i then click on the "test results" button and in green both test say passed, and i just finished updating the Nividia graphics card driver to the newest
My System SpecsSystem Spec
28 Jul 2012   #18
Dave76

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

That's good news.

I also think the WD Data Diagnostics did some repairs, if they can to the repairs then they don't usually list them.

Let us know if you have any more crashes in the next week, if no issues then you can mark the thread 'Solved'.
My System SpecsSystem Spec
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