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Windows 7: BSOD 0x0000008e, initially while on a live forum chat, now constant

23 Jul 2012   #1
Lookeee

Windows 7 home premium, 32 bit
 
 
BSOD 0x0000008e, initially while on a live forum chat, now constant

Hi,
We recently upgraded to Windows 7 Home Premium after having issues w/a yearly upgraded antiviral software that suddenly wouldn't work w/Vista. No problems, then one evening while in an open live video chat forum it crashed, never had a problem with this before. Have gotten the BSOD since then. Currently only works in safe mode. Ran repair, ran restore previous, nothing works. When he loaded Windows 7, he got updates but I don't think he checked for updates with the drivers. Also, he was in the slow process of pulling off alot of family pics as they are taking up too much space.

Attached you will find the SF Diag Tool file. I'm hoping you can help me please. Nothing special on here, no cooling, no overclocking, nothing. Just an older Sony Vaio laptop.

Thank you very much in advance.


My System SpecsSystem Spec
.
23 Jul 2012   #2
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Welcome,
The cause may be your AVG. Anti Virus
Make a system restore point
Uninstall AVG
Download Microsoft Security Essentials
Download
Malwarebytes for a once a week scan.
If Bsod stop, use the above software, most of the members here use it, too.
My System SpecsSystem Spec
24 Jul 2012   #3
Lookeee

Windows 7 home premium, 32 bit
 
 

Make a system restore point before removing avg?

Also, the microsoft essentials, is it free and the malwarebytes also?
My System SpecsSystem Spec
.

24 Jul 2012   #4
Lookeee

Windows 7 home premium, 32 bit
 
 

Also, Essentials says I need a cpu clock speed of at least 1Ghz or higher and 1Gb RAM. I'm currently on a pad reading this and cannot acces that computer right now. And it's been a long night, my brain is toast. Does my file show that our comp has that capability?

Thanks for the help.
My System SpecsSystem Spec
24 Jul 2012   #5
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Yes you are ok there.
My System SpecsSystem Spec
12 Aug 2012   #6
Lookeee

Windows 7 home premium, 32 bit
 
 

hello,
AVG uninstalled

Still have BSOD
attatched latest diag tool results.
My System SpecsSystem Spec
12 Aug 2012   #7
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

There are no current dmp reports, showing the new problem.
My System SpecsSystem Spec
18 Aug 2012   #8
Lookeee

Windows 7 home premium, 32 bit
 
 

still have BSOD every rebot in standard windows. I don't understand. What am I missing.
Is this a Windows 7 problem or is it my PC?
None of this makes any sense anymore.
Unistalled AVG which was the main cause and now my zip file shows no issues but I start my PC.

Can Anyone help with this problem. I don't have the cash for a new PC and I just bought Win7 about 2 months ago to fix this problem and it did, for about a day. Now it's non stop BSOD. I can't be the only perso with this problem.
Please help, i'm reading to put a bullet thru the monitor.
My System SpecsSystem Spec
18 Aug 2012   #9
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

How does it work in safe mode?
My System SpecsSystem Spec
19 Aug 2012   #10
Lookeee

Windows 7 home premium, 32 bit
 
 

Safe mode is the only way it will run without BSOD.

Same error comes up as before.

This all started while i was in a live video chat for guitar lesson at jamplay.com
The software that supports the live vidchat is 123flashchat

website displays as follows
Powered by TopCMM
123flashchat.com
topcmm.com

Hopefully this will help. I was in the vidchat room at jamplay whn it crashed and never came back.
My System SpecsSystem Spec
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