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Windows 7: Blue Screen w/ dmp file

23 Jul 2012   #1
RanSy

Windows 7 Professional 64
 
 
Blue Screen w/ dmp file

Today I had dell through warranty exchange my old ram and video card. Then after a while of gaming (pc performed fine) my game randomly crashed and i had a windows error. "the instruction at 0x00dfde9f referenced memory at 0xcbc70576. the memory could not be read. Then i re-launched the game, same error came up and as i opened event view i blue screened. I have attached the dump.

What is happening exactly? Thanks in advance.

To add a bit more detail, they switched out my 2 GTX 260s for 2 460s, and replaced my 6gb of ram with 12 gbs. I dont know if it matters, just adding in a bit more info


My System SpecsSystem Spec
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23 Jul 2012   #2
Jonathan_King

Windows 7 Professional x64
 
 

Hello,

Start by running Memtest86 and Prime95:

RAM - Test with Memtest86+

Hardware - Stress Test With Prime95

Run the Blend and Large FFTs Prime95 tests, specifically.

If none of the tests show any hardware errors, please see: http://www.sevenforums.com/crashes-d...tructions.html
My System SpecsSystem Spec
24 Jul 2012   #3
RanSy

Windows 7 Professional 64
 
 

I'm currently running the Memtest86 atm, however as it displays the brand of my sticks I came up with a question for you, I'm not entirely sure but is using different brands of sticks not the greatest of ideas? Or does it generally not matter? Im seing they replaced my sticks with 2 Samsung M378B5273DH0-CH9, and then the third stick is Hynix Semiconductor HMT351U6CFR8C. Thanks if anyone answers that,

I will post the test results when the test is completed.
My System SpecsSystem Spec
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24 Jul 2012   #4
Jonathan_King

Windows 7 Professional x64
 
 

Typically, it is regarded as a risky practice. However, if the sticks are all the same voltage, frequency, and latency, you probably won't have any issues.
My System SpecsSystem Spec
24 Jul 2012   #5
RanSy

Windows 7 Professional 64
 
 

So im still running the test, for a while pass was at 1, and then 3:56 minutes in the errors started rising at incredible speeeds. its at 210 now. lol. So its fair to say they gave me bad sticks?
37,000....yeah im gona call Dell...
My System SpecsSystem Spec
24 Jul 2012   #6
RanSy

Windows 7 Professional 64
 
 

Appreciate your help for directing me in the right direction. Theyre sending me another batch of video cards and a MOBO, if that doesnt resolve it theyre sending in more memory sticks as well. Since my PC wasnt as bad before they replaced the parts.
My System SpecsSystem Spec
24 Jul 2012   #7
Jonathan_King

Windows 7 Professional x64
 
 

Glad to hear the tests showed the problem. Good luck!
My System SpecsSystem Spec
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 Blue Screen w/ dmp file




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