hi. i reinstalled windows 7 64bit a few weeks and since then ive been having startup problems. BSOD, restart during welcome screen, freeze on starting windows screen etc. attached is all the info gathered by SF diag tool. need to know if its a simple fix or should windows be reinstalled or is it a hardware issue? thank you
Hello vybzk, Welcome to SF!
Lets get started!
Analysis
You don't have SP1 installed. Try and install those through Windows Updates.
Please uninstall this program, Tune up programs are known to cause errors. As some modify the registry.Code:Start Menu\Programs\TuneUp360 Public:Start Menu\Programs\TuneUp360 Public
Showing you have some memory problems. Please run a RAM - Test with Memtest86+ .
After please post back results.
-Justin
thanks for replying justin. i installed tuneup360 a few hours ago so thats not causing the problems but will remove it. im currently running memtest through ubcd. will update windows once completed. will post back with results.
Well using a tune up program could cause problems down the road. So just to be safe :).
And yes please post back after the memtest is done.
-Justin
so i did everything you recommended but stil had problems so i decided to reinstal windows with a different version and looks like its working fine now. was probably a faulty installation disk.
Faulty Installation = Bad system files. We could of have figured out the problem without the re-install, but that is your choice. But honestly I would of done the same thing lol. But glad you fixed it.
If you have anymore problems please post.
-Justin
ya i figured the install was faulty before posting but wanted to try other solutions first.
thanks for help
so i installed everything over and seemed to be working fine but then the graphics card driver caused a bsod and since then been having the same problems. could the graphics card cause all these startup problems?
the sf diag tool cant find the files. the nvidia driver failed so i reinstalled it and restarted then a got a bsod with this code:
The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001a (0x0000000000041287, 0x0000000000000030, 0x0000000000000000, 0x0000000000000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 072612-14656-01.
since then the startup problems started again
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