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Windows 7: BSOD when opening Thunderbird - IRQL_NOT_LESS_OR_EQUAL

24 Jul 2012   #1
marty87b

Windows 7 Home Premium 64bit
 
 
BSOD when opening Thunderbird - IRQL_NOT_LESS_OR_EQUAL

For the past few weeks, my PC gets a BSOD when Thunderbird is opened on my wife's login. Thunderbird works fine on my login; it's when my wife switches to her login that we have the problem (and Thunderbird is closed on my account). It doesn't happen all the time - it's usually 3-4 times a week. I did have a problem with a bad video card which I just removed from the computer but this particular BSOD has reared its ugly head again. Not sure where else to go with this problem - I'm tempted to uninstall Thunderbird and then do a clean install. Just dont want to lose all our settings.


My System SpecsSystem Spec
.
24 Jul 2012   #2
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
 
Loading Dump File [C:\Users\Richard\AppData\Local\Temp\Temp2_Seven Forums (1).zip\Seven Forums\072412-35303-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Machine Name:
Kernel base = 0xfffff800`02e53000 PsLoadedModuleList = 0xfffff800`03097670
Debug session time: Tue Jul 24 12:44:00.499 2012 (GMT-4)
System Uptime: 0 days 5:18:07.434
Loading Kernel Symbols
...............................................................
................................................................
...................................
Loading User Symbols
Loading unloaded module list
......
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck A, {fffff880c1366580, 2, 0, fffff80002edd2db}
Unable to load image VX3000.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for VX3000.sys
*** ERROR: Module load completed but symbols could not be loaded for VX3000.sys
Probably caused by : VX3000.sys ( VX3000+22781 )
Followup: MachineOwner
---------
2: kd> lmtsmn
start             end                 module name
fffff880`0475f000 fffff880`0479d000   1394ohci 1394ohci.sys Sat Nov 20 05:44:56 2010 (4CE7A6A8)
fffff880`00f6d000 fffff880`00fc4000   ACPI     ACPI.sys     Sat Nov 20 04:19:16 2010 (4CE79294)
fffff880`044ca000 fffff880`04553000   afd      afd.sys      Tue Dec 27 22:59:20 2011 (4EFA9418)
fffff880`04600000 fffff880`04616000   AgileVpn AgileVpn.sys Mon Jul 13 20:10:24 2009 (4A5BCCF0)
fffff880`011ac000 fffff880`011b7000   amdxata  amdxata.sys  Fri Mar 19 12:18:18 2010 (4BA3A3CA)
fffff960`00900000 fffff960`00961000   ATMFD    ATMFD.DLL    Sat Feb 19 04:00:32 2011 (4D5F86B0)
fffff880`06703000 fffff880`0672f000   avgidsdrivera avgidsdrivera.sys Fri Dec 23 07:05:21 2011 (4EF46E81)
fffff880`03c72000 fffff880`03c7d000   avgidsfiltera avgidsfiltera.sys Fri Dec 23 07:05:40 2011 (4EF46E94)
fffff880`01dde000 fffff880`01de8000   avgidsha avgidsha.sys Wed Apr 18 22:19:15 2012 (4F8F7623)
fffff880`01400000 fffff880`0144b000   avgldx64 avgldx64.sys Tue Feb 21 22:57:53 2012 (4F4467C1)
fffff880`03f90000 fffff880`03fa0000   avgmfx64 avgmfx64.sys Fri Dec 23 07:08:12 2011 (4EF46F2C)
fffff880`01dd2000 fffff880`01dde000   avgrkx64 avgrkx64.sys Mon Jan 30 22:11:41 2012 (4F275BED)
fffff880`0168a000 fffff880`016eb000   avgtdia  avgtdia.sys  Sun Mar 18 23:53:32 2012 (4F66ADBC)
fffff880`03fa9000 fffff880`03fb0000   Beep     Beep.SYS     Mon Jul 13 20:00:13 2009 (4A5BCA8D)
fffff880`04495000 fffff880`044a6000   blbdrive blbdrive.sys Mon Jul 13 19:35:59 2009 (4A5BC4DF)
fffff880`03d5a000 fffff880`03d78000   bowser   bowser.sys   Tue Feb 22 23:55:04 2011 (4D649328)
fffff960`006c0000 fffff960`006e7000   cdd      cdd.dll      Sat Nov 20 07:55:34 2010 (4CE7C546)
fffff880`03f66000 fffff880`03f90000   cdrom    cdrom.sys    Sat Nov 20 04:19:20 2010 (4CE79298)
fffff880`00d2d000 fffff880`00ded000   CI       CI.dll       Sat Nov 20 08:12:36 2010 (4CE7C944)
fffff880`01da2000 fffff880`01dd2000   CLASSPNP CLASSPNP.SYS Sat Nov 20 04:19:23 2010 (4CE7929B)
fffff880`00ccf000 fffff880`00d2d000   CLFS     CLFS.SYS     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`014e7000 fffff880`01559000   cng      cng.sys      Fri Jun 01 23:25:51 2012 (4FC987BF)
fffff880`047d7000 fffff880`047e7000   CompositeBus CompositeBus.sys Sat Nov 20 05:33:17 2010 (4CE7A3ED)
fffff880`055e1000 fffff880`055ef000   crashdmp crashdmp.sys Mon Jul 13 20:01:01 2009 (4A5BCABD)
fffff880`04477000 fffff880`04495000   dfsc     dfsc.sys     Sat Nov 20 04:26:31 2010 (4CE79447)
fffff880`04468000 fffff880`04477000   discache discache.sys Mon Jul 13 19:37:18 2009 (4A5BC52E)
fffff880`01d8c000 fffff880`01da2000   disk     disk.sys     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`0789e000 fffff880`078c6000   Dot4     Dot4.sys     Mon Jul 13 20:00:16 2009 (4A5BCA90)
fffff880`0796c000 fffff880`07976000   Dot4Prt  Dot4Prt.sys  Sat Nov 20 05:32:44 2010 (4CE7A3CC)
fffff880`0788e000 fffff880`0789e000   dot4usb  dot4usb.sys  Mon Jul 13 20:00:20 2009 (4A5BCA94)
fffff880`054d8000 fffff880`054fa000   drmk     drmk.sys     Mon Jul 13 21:01:25 2009 (4A5BD8E5)
fffff880`05400000 fffff880`05413000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:21:51 2009 (4A5BC18F)
fffff880`03e36000 fffff880`03f52000   dump_iaStor dump_iaStor.sys Thu Jun 04 21:53:40 2009 (4A287AA4)
fffff880`05413000 fffff880`0541f000   Dxapi    Dxapi.sys    Mon Jul 13 19:38:28 2009 (4A5BC574)
fffff880`03079000 fffff880`0316d000   dxgkrnl  dxgkrnl.sys  Sat Nov 20 04:50:50 2010 (4CE799FA)
fffff880`0316d000 fffff880`031b3000   dxgmms1  dxgmms1.sys  Sat Nov 20 04:49:53 2010 (4CE799C1)
fffff880`055ab000 fffff880`055e1000   fastfat  fastfat.SYS  Mon Jul 13 19:23:28 2009 (4A5BC1F0)
fffff880`0104c000 fffff880`01060000   fileinfo fileinfo.sys Mon Jul 13 19:34:25 2009 (4A5BC481)
fffff880`01000000 fffff880`0104c000   fltmgr   fltmgr.sys   Sat Nov 20 04:19:24 2010 (4CE7929C)
fffff880`0156a000 fffff880`01574000   Fs_Rec   Fs_Rec.sys   Wed Feb 29 22:41:06 2012 (4F4EEFD2)
fffff880`01d52000 fffff880`01d8c000   fvevol   fvevol.sys   Sat Nov 20 04:24:06 2010 (4CE793B6)
fffff880`01aab000 fffff880`01af5000   fwpkclnt fwpkclnt.sys Sat Nov 20 04:21:37 2010 (4CE79321)
fffff880`047ca000 fffff880`047d7000   GEARAspiWDM GEARAspiWDM.sys Mon May 18 08:17:04 2009 (4A1151C0)
fffff800`02e0a000 fffff800`02e53000   hal      hal.dll      Sat Nov 20 08:00:25 2010 (4CE7C669)
fffff880`031c0000 fffff880`031e4000   HDAudBus HDAudBus.sys Sat Nov 20 05:43:42 2010 (4CE7A65E)
fffff880`054fa000 fffff880`05513000   HIDCLASS HIDCLASS.SYS Sat Nov 20 05:43:49 2010 (4CE7A665)
fffff880`05513000 fffff880`0551b080   HIDPARSE HIDPARSE.SYS Mon Jul 13 20:06:17 2009 (4A5BCBF9)
fffff880`07606000 fffff880`07614000   hidusb   hidusb.sys   Sat Nov 20 05:43:49 2010 (4CE7A665)
fffff880`01d46000 fffff880`01d52000   hotcore3 hotcore3.sys Wed Jul 14 03:44:13 2010 (4C3D6ACD)
fffff880`03c91000 fffff880`03d5a000   HTTP     HTTP.sys     Sat Nov 20 04:24:30 2010 (4CE793CE)
fffff880`01d3d000 fffff880`01d46000   hwpolicy hwpolicy.sys Sat Nov 20 04:18:54 2010 (4CE7927E)
fffff880`01090000 fffff880`011ac000   iaStor   iaStor.sys   Thu Jun 04 21:53:40 2009 (4A287AA4)
fffff880`04c03000 fffff880`051e72c0   igdkmd64 igdkmd64.sys Fri Sep 11 13:04:45 2009 (4AAA832D)
fffff880`045e6000 fffff880`045fc000   intelppm intelppm.sys Mon Jul 13 19:19:25 2009 (4A5BC0FD)
fffff880`031e4000 fffff880`031f3000   kbdclass kbdclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff880`05571000 fffff880`0557f000   kbdhid   kbdhid.sys   Sat Nov 20 05:33:25 2010 (4CE7A3F5)
fffff800`00bb7000 fffff800`00bc1000   kdcom    kdcom.dll    Sat Feb 05 11:52:49 2011 (4D4D8061)
fffff880`015b9000 fffff880`015fc000   ks       ks.sys       Sat Nov 20 05:33:23 2010 (4CE7A3F3)
fffff880`014cc000 fffff880`014e7000   ksecdd   ksecdd.sys   Fri Jun 01 22:50:23 2012 (4FC97F6F)
fffff880`01660000 fffff880`0168a000   ksecpkg  ksecpkg.sys  Fri Jun 01 23:27:11 2012 (4FC9880F)
fffff880`07600000 fffff880`07605200   ksthunk  ksthunk.sys  Mon Jul 13 20:00:19 2009 (4A5BCA93)
fffff880`01060000 fffff880`01075000   Lbd      Lbd.sys      Tue May 25 03:45:36 2010 (4BFB8020)
fffff880`051e8000 fffff880`051fd000   lltdio   lltdio.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`047e7000 fffff880`047ee000   lmimirr  lmimirr.sys  Tue Apr 10 18:32:45 2007 (461C108D)
fffff880`03c7d000 fffff880`03c90000   LMIRfsDriver LMIRfsDriver.sys Mon Jul 14 12:26:56 2008 (487B7E50)
fffff880`044a6000 fffff880`044c9000   luafv    luafv.sys    Mon Jul 13 19:26:13 2009 (4A5BC295)
fffff880`00c6c000 fffff880`00cbb000   mcupdate mcupdate.dll Sat Nov 20 08:03:51 2010 (4CE7C737)
fffff880`055ef000 fffff880`055fd000   monitor  monitor.sys  Mon Jul 13 19:38:52 2009 (4A5BC58C)
fffff880`047bb000 fffff880`047ca000   mouclass mouclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff880`0551c000 fffff880`05529000   mouhid   mouhid.sys   Mon Jul 13 20:00:20 2009 (4A5BCA94)
fffff880`00e6a000 fffff880`00e84000   mountmgr mountmgr.sys Sat Nov 20 04:19:21 2010 (4CE79299)
fffff880`03d78000 fffff880`03d90000   mpsdrv   mpsdrv.sys   Mon Jul 13 20:08:25 2009 (4A5BCC79)
fffff880`03d90000 fffff880`03dbd000   mrxsmb   mrxsmb.sys   Tue Apr 26 22:40:38 2011 (4DB78226)
fffff880`03c00000 fffff880`03c4e000   mrxsmb10 mrxsmb10.sys Fri Jul 08 22:46:28 2011 (4E17C104)
fffff880`03c4e000 fffff880`03c72000   mrxsmb20 mrxsmb20.sys Tue Apr 26 22:39:37 2011 (4DB781E9)
fffff880`03e2b000 fffff880`03e36000   Msfs     Msfs.SYS     Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`00fcd000 fffff880`00fd7000   msisadrv msisadrv.sys Mon Jul 13 19:19:26 2009 (4A5BC0FE)
fffff880`0146e000 fffff880`014cc000   msrpc    msrpc.sys    Sat Nov 20 04:21:56 2010 (4CE79334)
fffff880`0445d000 fffff880`04468000   mssmbios mssmbios.sys Mon Jul 13 19:31:10 2009 (4A5BC3BE)
fffff880`01d2b000 fffff880`01d3d000   mup      mup.sys      Mon Jul 13 19:23:45 2009 (4A5BC201)
fffff880`016f6000 fffff880`017e9000   ndis     ndis.sys     Sat Nov 20 04:23:30 2010 (4CE79392)
fffff880`0463a000 fffff880`04646000   ndistapi ndistapi.sys Mon Jul 13 20:10:00 2009 (4A5BCCD8)
fffff880`04646000 fffff880`04675000   ndiswan  ndiswan.sys  Sat Nov 20 05:52:32 2010 (4CE7A870)
fffff880`05486000 fffff880`0549b000   NDProxy  NDProxy.SYS  Sat Nov 20 05:52:20 2010 (4CE7A864)
fffff880`04582000 fffff880`04591000   netbios  netbios.sys  Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff880`01574000 fffff880`015b9000   netbt    netbt.sys    Sat Nov 20 04:23:18 2010 (4CE79386)
fffff880`01600000 fffff880`01660000   NETIO    NETIO.SYS    Sat Nov 20 04:23:13 2010 (4CE79381)
fffff880`0184c000 fffff880`0185d000   Npfs     Npfs.SYS     Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`04451000 fffff880`0445d000   nsiproxy nsiproxy.sys Mon Jul 13 19:21:02 2009 (4A5BC15E)
fffff800`02e53000 fffff800`0343b000   nt       ntkrnlmp.exe Fri May 04 04:18:59 2012 (4FA390F3)
fffff880`0121f000 fffff880`013c2000   Ntfs     Ntfs.sys     Thu Mar 10 22:39:39 2011 (4D79997B)
fffff880`03fa0000 fffff880`03fa9000   Null     Null.SYS     Mon Jul 13 19:19:37 2009 (4A5BC109)
fffff880`0455c000 fffff880`04582000   pacer    pacer.sys    Sat Nov 20 05:52:18 2010 (4CE7A862)
fffff880`00e40000 fffff880`00e55000   partmgr  partmgr.sys  Sat Mar 17 01:06:09 2012 (4F641BC1)
fffff880`00e00000 fffff880`00e33000   pci      pci.sys      Sat Nov 20 04:19:11 2010 (4CE7928F)
fffff880`01559000 fffff880`0156a000   pcw      pcw.sys      Mon Jul 13 19:19:27 2009 (4A5BC0FF)
fffff880`0660f000 fffff880`066b5000   peauth   peauth.sys   Mon Jul 13 21:01:19 2009 (4A5BD8DF)
fffff880`05529000 fffff880`05539000   point64  point64.sys  Wed May 18 04:07:20 2011 (4DD37E38)
fffff880`0549b000 fffff880`054d8000   portcls  portcls.sys  Mon Jul 13 20:06:27 2009 (4A5BCC03)
fffff880`00cbb000 fffff880`00ccf000   PSHED    PSHED.dll    Mon Jul 13 21:32:23 2009 (4A5BE027)
fffff880`04616000 fffff880`0463a000   rasl2tp  rasl2tp.sys  Sat Nov 20 05:52:34 2010 (4CE7A872)
fffff880`04675000 fffff880`04690000   raspppoe raspppoe.sys Mon Jul 13 20:10:17 2009 (4A5BCCE9)
fffff880`04690000 fffff880`046b1000   raspptp  raspptp.sys  Sat Nov 20 05:52:31 2010 (4CE7A86F)
fffff880`046b1000 fffff880`046cb000   rassstp  rassstp.sys  Mon Jul 13 20:10:25 2009 (4A5BCCF1)
fffff880`04400000 fffff880`04451000   rdbss    rdbss.sys    Sat Nov 20 04:27:51 2010 (4CE79497)
fffff880`03e10000 fffff880`03e19000   RDPCDD   RDPCDD.sys   Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`03e19000 fffff880`03e22000   rdpencdd rdpencdd.sys Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`03e22000 fffff880`03e2b000   rdprefmp rdprefmp.sys Mon Jul 13 20:16:35 2009 (4A5BCE63)
fffff880`01cf1000 fffff880`01d2b000   rdyboost rdyboost.sys Sat Nov 20 04:43:10 2010 (4CE7982E)
fffff880`01de8000 fffff880`01e00000   rspndr   rspndr.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`046cf000 fffff880`04754000   Rt64win7 Rt64win7.sys Fri Jun 10 02:33:15 2011 (4DF1BAAB)
fffff880`07615000 fffff880`077fc580   RTKVHD64 RTKVHD64.sys Mon Sep 21 05:58:17 2009 (4AB74E39)
fffff880`03fb0000 fffff880`03fbf000   SBREdrv  SBREdrv.sys  Mon Mar 22 10:54:10 2010 (4BA78492)
fffff880`066b5000 fffff880`066c0000   secdrv   secdrv.SYS   Wed Sep 13 09:18:38 2006 (4508052E)
fffff880`01cab000 fffff880`01cf1000   snapman  snapman.sys  Tue Aug 10 06:15:05 2010 (4C6126A9)
fffff880`01ca3000 fffff880`01cab000   spldr    spldr.sys    Mon May 11 12:56:27 2009 (4A0858BB)
fffff880`078c6000 fffff880`0795e000   srv      srv.sys      Thu Apr 28 23:06:06 2011 (4DBA2B1E)
fffff880`0672f000 fffff880`06798000   srv2     srv2.sys     Thu Apr 28 23:05:46 2011 (4DBA2B0A)
fffff880`066c0000 fffff880`066f1000   srvnet   srvnet.sys   Thu Apr 28 23:05:35 2011 (4DBA2AFF)
fffff880`0557f000 fffff880`0558fd00   STREAM   STREAM.SYS   Mon Jul 13 20:06:18 2009 (4A5BCBFA)
fffff880`047fb000 fffff880`047fc480   swenum   swenum.sys   Mon Jul 13 20:00:18 2009 (4A5BCA92)
fffff880`047ee000 fffff880`047fb000   tap0901  tap0901.sys  Thu Mar 24 17:20:03 2011 (4D8BB583)
fffff880`018a8000 fffff880`01aab000   tcpip    tcpip.sys    Fri Mar 30 04:34:26 2012 (4F757012)
fffff880`066f1000 fffff880`06703000   tcpipreg tcpipreg.sys Sat Nov 20 05:51:48 2010 (4CE7A844)
fffff880`03ff2000 fffff880`03fff000   TDI      TDI.SYS      Sat Nov 20 04:22:06 2010 (4CE7933E)
fffff880`01c0f000 fffff880`01ca3000   tdrpman  tdrpman.sys  Mon Nov 12 08:36:33 2007 (473856E1)
fffff880`0185d000 fffff880`0187f000   tdx      tdx.sys      Sat Nov 20 04:21:54 2010 (4CE79332)
fffff880`045ac000 fffff880`045c0000   termdd   termdd.sys   Sat Nov 20 06:03:40 2010 (4CE7AB0C)
fffff880`01075000 fffff880`01089000   TfFsMon  TfFsMon.sys  Thu Jan 14 18:07:21 2010 (4B4FA3A9)
fffff880`0795e000 fffff880`0796c000   TfNetMon TfNetMon.sys Thu Jan 14 18:07:42 2010 (4B4FA3BE)
fffff880`011b7000 fffff880`011c8000   TfSysMon TfSysMon.sys Thu Jan 14 18:07:32 2010 (4B4FA3B4)
fffff880`0479d000 fffff880`047b4000   tifsfilt tifsfilt.sys Wed Aug 29 08:37:29 2007 (46D56889)
fffff880`01af5000 fffff880`01be5000   timntr   timntr.sys   Wed Jun 02 08:56:47 2010 (4C06550F)
fffff960`00410000 fffff960`0041a000   TSDDD    TSDDD.dll    Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`045c0000 fffff880`045e6000   tunnel   tunnel.sys   Sat Nov 20 05:51:50 2010 (4CE7A846)
fffff880`03067000 fffff880`03079000   umbus    umbus.sys    Sat Nov 20 05:44:37 2010 (4CE7A695)
fffff880`05590000 fffff880`055aac80   usbaudio usbaudio.sys Sat Nov 20 05:43:52 2010 (4CE7A668)
fffff880`05554000 fffff880`05571000   usbccgp  usbccgp.sys  Thu Mar 24 23:29:14 2011 (4D8C0C0A)
fffff880`077fd000 fffff880`077fef00   USBD     USBD.SYS     Thu Mar 24 23:28:59 2011 (4D8C0BFB)
fffff880`03056000 fffff880`03067000   usbehci  usbehci.sys  Thu Mar 24 23:29:04 2011 (4D8C0C00)
fffff880`0542c000 fffff880`05486000   usbhub   usbhub.sys   Thu Mar 24 23:29:25 2011 (4D8C0C15)
fffff880`04754000 fffff880`0475f000   usbohci  usbohci.sys  Thu Mar 24 23:29:03 2011 (4D8C0BFF)
fffff880`03000000 fffff880`03056000   USBPORT  USBPORT.SYS  Thu Mar 24 23:29:12 2011 (4D8C0C08)
fffff880`07882000 fffff880`0788e000   usbprint usbprint.sys Mon Jul 13 20:38:18 2009 (4A5BD37A)
fffff880`07871000 fffff880`07882000   usbscan  usbscan.sys  Mon Jul 13 20:35:32 2009 (4A5BD2D4)
fffff880`05539000 fffff880`05554000   USBSTOR  USBSTOR.SYS  Thu Mar 10 23:37:16 2011 (4D79A6FC)
fffff880`031b3000 fffff880`031c0000   usbuhci  usbuhci.sys  Thu Mar 24 23:29:03 2011 (4D8C0BFF)
fffff880`00e33000 fffff880`00e40000   vdrvroot vdrvroot.sys Mon Jul 13 20:01:31 2009 (4A5BCADB)
fffff880`03fbf000 fffff880`03fcd000   vga      vga.sys      Mon Jul 13 19:38:47 2009 (4A5BC587)
fffff880`03fcd000 fffff880`03ff2000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 19:38:51 2009 (4A5BC58B)
fffff880`00e55000 fffff880`00e6a000   volmgr   volmgr.sys   Sat Nov 20 04:19:28 2010 (4CE792A0)
fffff880`00c00000 fffff880`00c5c000   volmgrx  volmgrx.sys  Sat Nov 20 04:20:43 2010 (4CE792EB)
fffff880`01800000 fffff880`0184c000   volsnap  volsnap.sys  Sat Nov 20 04:20:08 2010 (4CE792C8)
fffff880`02204000 fffff880`023fe000   VX3000   VX3000.sys   Mon Apr 27 21:53:42 2009 (49F661A6)
fffff880`04591000 fffff880`045ac000   wanarp   wanarp.sys   Sat Nov 20 05:52:36 2010 (4CE7A874)
fffff880`03e00000 fffff880`03e10000   watchdog watchdog.sys Mon Jul 13 19:37:35 2009 (4A5BC53F)
fffff880`00eba000 fffff880`00f5e000   Wdf01000 Wdf01000.sys Mon Jul 13 19:22:07 2009 (4A5BC19F)
fffff880`00f5e000 fffff880`00f6d000   WDFLDR   WDFLDR.SYS   Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`04553000 fffff880`0455c000   wfplwf   wfplwf.sys   Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff960`00010000 fffff960`00325000   win32k   win32k.sys   Mon Jun 11 23:08:08 2012 (4FD6B298)
fffff880`00fc4000 fffff880`00fcd000   WMILIB   WMILIB.SYS   Mon Jul 13 19:19:51 2009 (4A5BC117)
fffff880`0187f000 fffff880`018a0000   WudfPf   WudfPf.sys   Sat Nov 20 05:42:44 2010 (4CE7A624)
fffff880`0799d000 fffff880`079ce000   WUDFRd   WUDFRd.sys   Sat Nov 20 05:43:32 2010 (4CE7A654)
Unloaded modules:
fffff880`07800000 fffff880`07871000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`0796c000 fffff880`0799d000   WUDFRd.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`01de8000 fffff880`01df6000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`03e37000 fffff880`03f53000   dump_iaStor.
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`03f53000 fffff880`03f66000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`0479d000 fffff880`047bb000   i8042prt.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000

The cause of your problem seems to be
VX3000.sys. It is a driver for
Productname:Microsoft LifeCam Description:Microsoft LifeCam VX3000 Device Driver Company:Microsoft Corporation File size:Various
But now the disclaimer. You have given us only one BSOD, it is very difficult sometimes impossible to make a correct diagnosis based upon on report. If you get others please post.
In the meantime, make a system restore point, remove the software or update the driver and see if you get additional BSODs

Also your PS/2 mouse is not working correctly.
My System SpecsSystem Spec
24 Jul 2012   #3
marty87b

Windows 7 Home Premium 64bit
 
 

Richard - I'll try reinstalling the Lifecam drivers and/or disconnect the device to see if that solves the problem. Thanks.
You also mentioned my PS/2 mouse was not working properly. I don't have a PS/2 mouse connected and don't think I ever did - always worked with a USB mouse.
My System SpecsSystem Spec
.

24 Jul 2012   #4
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Your system health report indicated that it was not working properly. If you dont have one dont worry about it. Make a system restore point before you uninstall anything. It is difficult to make an analysis based on one BSOD, you may get more and we will have to revise our analysis.
My System SpecsSystem Spec
Reply

 BSOD when opening Thunderbird - IRQL_NOT_LESS_OR_EQUAL




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