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Windows 7: windows locks up after windows screen but i can use safe mode.


24 Jul 2012   #1

windows home 64bit
 
 
windows locks up after windows screen but i can use safe mode.

Hi

I am currently trying to fix a pc. its a acer aspire pc running windows 7 home 64bit. The pc boots up to showing the windows logo screen then the screen goes black as if it trying to load the desktop up. after about minute with black screen the pc reboots.

I have access to safe mode without any problems but cant seem to find why it wont boot.
I have tried a clean boot by disabling all non ms services and stopping all background loads same thing happens.
Event viewer shows a few errors appearing from a few days ago and one is failing to load a bunch of drivers as well as few otther 7001 errors reguarding smb miniredirector.

i run chkdsk and nothin came off it and the machine wont complete a sfc /scannow as it gets about 10% in and comes up with windows resource protection error.

i am trying to avoid complete reinstall cos the data on there. is there anything else i could possible try to get windows to boot normally?

thanks

My System SpecsSystem Spec
.

25 Jul 2012   #2

windows home 64bit
 
 

sorry.

I have run the sf diagnostic tools and uploaded the zip if that any help.

many thanks
My System SpecsSystem Spec
26 Jul 2012   #3

Windows 7 Professional x64
 
 

Hello,

Try updating your graphics drivers: AMD Graphics Drivers & Software

Code:
Event[34975]:
  Log Name: System
  Source: amdkmdag
  Date: 2012-05-20T09:33:42.042
  Event ID: 43038
  Task: DAL
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: ALLEN
  Description: 
EDID contain an error in the RangeLimit field
You might also try a Repair Install from Safe Mode: Repair Install
My System SpecsSystem Spec
.


Reply

 windows locks up after windows screen but i can use safe mode.




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