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Windows 7: BSOD when resuming from sleep, error 0x00A

24 Jul 2012   #1

Windows 7 Ultimate x64
 
 
BSOD when resuming from standby, error 0x00A

Hi, wasn't sure if I should start a new thread.

I am getting a BSOD when resuming my computer after sleep. It has only happened twice so far, and both times after attempting to wake the computer up. This is a brand new computer (only 1 month old) and this issue appeared this morning. The only changes I made yesterday were to uninstall Avast antivirus and install Microsoft Security Essentials. This is after having problems with Skype and reading that Avast may have been the problem.

I suspect it is a driver of some sort however I don't have the knowledge to go through the logs. I have done memtest86 with no errors. Please find attached the results of my SF Diagnostic Tool scan. Thank you for your help in advance!

My System SpecsSystem Spec
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24 Jul 2012   #2

Windows 7 Ultimate x64
 
 

I hate to bump my own thread but I'd hate to see it get lost before I get some kind of response. Thanks!
My System SpecsSystem Spec
25 Jul 2012   #3

Windows 7 Ultimate x64
 
 

Sorry to bump this again, but I'm not sure where else to go for some help/feedback. I appreciate any input you can give me!
My System SpecsSystem Spec
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25 Jul 2012   #4

Windows 7 Ultimate x64
 
 

Update: Since turning 'Sleep' off I haven't experienced any more BSOD. This makes me think it probably is a driver issue that isn't loading properly when being brought out of standby. Thoughts?
My System SpecsSystem Spec
25 Jul 2012   #5

Microsoft Windows 7 Pro 64-bit SP1
 
 

Please do not bump. We are sorry about the late reply, but remember, we are all volunteers here.

Analysis:

Code:
Start Menu\Programs\DAEMON Tools Lite	Public:Start Menu\Programs\DAEMON Tools Lite	Public
Daemon Tools are known to cause problems. Please uninstall.

Code:
BIOS64.sys Sat Jun 7 19:12:00 2003 (3EE27F50)
Drivers before 2009 are well known to cause BSOD problems. Please update: BIOSTAR :: Download

After these steps please post results back.

-Justin
My System SpecsSystem Spec
25 Jul 2012   #6

Windows 7 Ultimate x64
 
 

I am sorry for bumping, I promise it won't happen again.

I went ahead and uninstalled Daemon Tools, and tried to update my Biostar BIOS however it says they're already updated. I guess I'm not sure what the BIOS64.sys driver is for so I'm not sure how to update it through the website.

Either way please find attached my new logs. Thanks for your help!

Edit: I was able to find the BIOS64.sys file and have uploaded a screenshot of the 'updated' file. Also I still have not experienced a BSOD since turning off sleep, but would like to have that option if possible.
My System SpecsSystem Spec
25 Jul 2012   #7

Microsoft Windows 7 Pro 64-bit SP1
 
 

Updates for your motherboard drivers are here: TZ77B :: Motherboard :: BIOSTAR

After updateing please post back
My System SpecsSystem Spec
25 Jul 2012   #8

Windows 7 Ultimate x64
 
 

Thank you for all your help HonorGamer. I really do appreciate all the help and support of the volunteers. =]

Okay I was able to update my On-board LAN & Audio drivers. Please find attached my most recent SF logs and a PNG of the BIOS64.sys file I found that showed as updated. I hope this helps. I've also turned 'sleep' back on to test it. Again, thank you for all the help!
My System SpecsSystem Spec
25 Jul 2012   #9

Microsoft Windows 7 Pro 64-bit SP1
 
 

Looks good. Post back if you get more errors. I feel like that as the problem. If not post new crash files

-Justin
My System SpecsSystem Spec
30 Jul 2012   #10

Windows 7 Ultimate x64
 
 

I was waiting a few days to mark the thread as saved but just had a random BSOD.

- Since my last post I haven't had any 'standby' BSODs.
- However, I had to rollback the HD audio driver as I was getting no sound out of my speakers.
- The rollback didn't cause the 'standby' BSODs to come back though so I thought I was in the clear.
- Just a few minutes ago when trying to view Olympic coverage on NBC Chrome began to crash. When I was prompted to close the program I did so and immediately got a BSOD and restart.

Just as before I have uploaded the new diagnostics files...I'm really hoping this doesn't become a common problem for me. Also, do you see this a lot on custom built computers?

Anyways, thanks again for any help. I really appreciate all the hard work you volunteers put in to help us figure out our problems. =]
My System SpecsSystem Spec
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 BSOD when resuming from sleep, error 0x00A




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