Hi, I have been receiving BSODs after playing a video game called League of Legends. It doesn't happen all the time where it is a hassle, it is just annoying sometimes. It happens once in a while after I finish playing a game. It gives me "IRQL ZERO AT SYSTEM...." something along those lines. Here is the crash dump file, I hope you guys can help me. Thank you for your time!
Welcome
The cause seems to be a driver, but the correct one was not given in any of your reports.
Try the driver verifier and lets see if we can determine the true cause of the problem.
Driver Verifier
I'd suggest that you first backup your data and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Windows 7 Startup Repair feature).
In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .
Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.
Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).
If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.
Driver Verifier - Enable and Disable
Hi, I appreciate your time for replying. Here is the breakdown of what happened after I followed through with your instructions:
1. It seems the crash only happens after I play my FIRST game of league of legends since the time I loaded up my computer. When the scoreboard comes up, it instantly crashes. This problem occurs once in a while though, not all the time. Also this time it is different, I do not receive a BSOD, but rather a color screen, where it changes color everytime I left click. This happens for maybe 10 seconds, then it crashes and reboots. I've done some research, and I don't know if it is the ADOBE AIR program that is run with the game that is causing the problem or... something else?
2. I have attached the latest information to date. Thank you for your time.
P.S. also should I reverse the process for the "verifier" instructions you gave me? I don't know if this is affecting my computer processing or etc... Thanks.
Let verifier run for 36 hours and then turn off. It is giving you the BSODs, now, to weed out the problem drivers. I do not have the required software to read the reports until tomorrow.Post then to remind me.
Try to let the verifier run for 36 hours if you can. If that does not produce any worthwhile results, your symptoms are indications of either stress problems or overheating.
What is your temp, when playing the game?
Take this Stress test. You do not have to be an overcloclocker to take the test
Prime95 (32bit) - 25.11 Download - EXTREME Overclocking
Well I ran this testing software, but idk how to analyze it. It seems that I "passed all tests." But it is an interesting point you brought up the overheating bit... my computer does get pretty hot when I play the game. And idk if this is related but, my internet connection seems to slow down after longer periods of time on the game. I can hear my fan inside the computer, it is pretty noisy when the game is running. Any advice/suggestions?
PS. it crashed again this morning, but this time when I opened the game it crashed. Same BSOD it seems, the IRQL ....Zero. thing.
Find out the temp in your computer, when at stress.
SpeedFan - Access temperature sensor in your computer
The temperature seems to be hovering around 101 C.
Much, much too hot. Should be closer to 60 or little above. I think we have the cause of your problem.
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