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Windows 7: I keep getting BOSD's in my video games I really need some help!


25 Jul 2012   #1

Windows 7 Home Premium 64 bit
 
 
I keep getting BOSD's in my video games I really need some help!

I no matter what game I play it will randomly crash the computer some games take longer to crash than others. I since it looked like a graphics card crash I decided to buy a new one to see if that would fix it. Other than a rise in fps I still get crashes. Also yes I have uninstalled old drivers and installed new ones for my hardware. I attached two zip files each with different BOSD's I have gotten.

- x86 (32-bit) or x64 ?
x64
- the original installed OS on the system?
I don't understand the question
- an OEM or full retail version?
OEM
- What is the age of system (hardware)?
It's been upgraded a few times but I'd say 3 years old
- What is the age of OS installation (have you re-installed the OS?)

My System SpecsSystem Spec
.

25 Jul 2012   #2

MS Windows 7 Ultimate SP1 64-bit
 
 

flapjackdan,
You can install a 32 bit operating system on a computer with a 64 bit processor.
My laptop has a 64 bit architecture and came with a 32 bit operating system. Since then, I've installed a 64 bit operating system.

does that answer the one question?

Now here's a way that will show you your install date:
# **********************INSTRUCTIONS**************************
# STEP 1 ** RUN POWERSHELL AS ADMINISTRATOR ******************
# ************************************************************
#
# WIN key | type POWERSHELL | do NOT hit ENTER |
# in the PROGRAMS list, right-click on WINDOWS POWERSHELL |
# choose "Run as administrator" |
# Click on the YES button (if such appears)
#
# WIN key = key with Microsoft log on top
#
# for the guru:
# WIN | type POWERSHELL | CTRL+SHIFT+ENTER key combo | ALT+Y keycombo
# ************************************************************
# STEP 2 ** COPY AND PASTE ***********************************
# ************************************************************
#
# COPY the script using CTRL+C,
# COPY every line of script down thru both EXIT statements
#
# PASTE into Powershell
#----Right-Click at the PowerShell Prompt
#----(Ctrl+V does not work)
#
# Start copying with first script line without a # at start of the line
# Note: Actually, you can paste the entire file if you rather
#-------Lines starting with a # are ignored by PowerShell
# ************************************************************
# STEP 3 ** SCRIPT OUTPUT & SCRIPT PURPOSE *******************
# ************************************************************
# --The script output and purpose is given at the very front of the script
#
# --The script output and purpose is given at the very front of the script
#
# ************************************************************
# ***************** NOTE - POWERSHELL VERSION*****************
# if you receive this error msg:
#--The system can not find the path specified
# you may need to update your PowerShell
# you must be using Powershell 2.0 or later.
#
# To determine your Powershell version:
#---Run PowerShell
#---enter $host.version
#---you should see at least:
# Major Minor Build Revision
# ----- ----- ----- --------
# 2......0......-1.....-1
#
# If you do not see the above, update your Vista/Win 7.
# ************************************************************
# *************** NOTE - EXECUTION POLICY*********************
# If you haven't set the execution policy, you may need to:
#---Run PowerShell
#---enter SET-EXECUTIONPOLICY -EXECUTIONPOLICY REMOTESIGNED
# ************************************************************

Now run this script which will place computerinfo.txt on your desktop. Attach that file to your next post. You will notice that the file gives you your install date and much more.

Script:
# ***********************************************************************
# Puts COMPUTERINFO.TXT on your desktop
# COMPUTERINFO.TXT contains info about your bios and your computer system
# ***********************************************************************

function get-ID 
  
param ([string]$title, [int]$arraycnt, [int]$arrayndx
  
$id " " $title " "
  
If ($arraycnt -ne 1) {$id $id + [string]$arrayndx " "}
  
$id }
function 
get-title param ([string]$id
  
$hashes = ([int](51 $id.length)/2)
  
$hashstr '#' $hashes
  $title 
$hashstr $id $hashstr
  
If ($title.length -le 51) {$title += "#"}
  
$title  }
$sterne "*" 79
$ossys 
= @(gwmi win32_operatingsystem)
$ossyscnt $ossys.count
$ossysid 
get-id "WIN" 1 0
$dskvol 
= @(gwmi win32_volume)
$dskvolcnt $dskvol.count
$dskarr 
=@(gwmi win32_diskdrive)
$dskarrcnt $dskarr.count
$cpu 
= @(gwmi win32_processor)
$cpucnt $cpu.count
$mobo 
gwmi win32_BaseBoard
$moboid 
get-id "MOTHERBOARD" 1 0
$bootcfg 
gwmi Win32_BootConfiguration 
$bootid 
get-id "BOOT CONFIGURATION" 1 0
$Build 
gwmi Win32_WMISetting
$osid 
get-id "OS BUILD" 1 0
$CS   
gwmi Win32_ComputerSystem   
$CSprod  
gwmi Win32_ComputerSystemProduct 
$id 
get-id "BIOS" 1 0
$csid 
get-id "COMPUTER SYSTEM" 1 0
$bios 
gwmi win32_bios
$obj 
= new-object -typename PSobject
$obj 
Add-member -membertype noteproperty -name (Get-title $id ) -value $sterne -passthru |
 
add-member -membertype noteproperty -name ($id "Name") -value($bios.name) -passthru |
 
add-member -membertype noteproperty -name ($id "Manufacturer") -value($bios.manufacturer) -passthru|
 
add-member -membertype noteproperty -name ($id "Release Date") -value($bios.converttodatetime($bios.releasedate)) -passthru |
 
add-member -membertype noteproperty -name ($id "Serial Number") -value($bios.SerialNumber) -passthru |
 
Add-member -membertype noteproperty -name (Get-title $csid) -value $sterne -passthru |
 
add-member -membertype noteproperty -name ($csid "Manufacturer") -value($cs.manufacturer) -passthru |
 
add-member -membertype noteproperty -name ($csid "Model") -value($cs.model) -passthru |
 
add-member -membertype noteproperty -name ($csid "Primary Owner") -value($cs.primaryownername) -passthru |
 
add-member -membertype noteproperty -name ($csid "Type") -value($cs.systemtype) -passthru |
 
add-member -membertype noteproperty -name ($csid "Total Memory") -value(([string][int]($cs.totalphysicalmemory/1073741824) + " GB")) -passthru |
 
add-member -membertype noteproperty -name ($csid "User Name") -value($cs.username) -passthru |
 
add-member -membertype noteproperty -name ($csid "Product Name") -value($csprod.name) -passthru |
 
add-member -membertype noteproperty -name ($csid "Version") -value($csprod.version) -passthru |
 
add-member -membertype noteproperty -name ($csid "Identifying Number") -value($csprod.identifyingnumber) -passthru |
 
add-member -membertype noteproperty -name ($csid "Vendor") -value($csprod.vendor) -passthru |
 
add-member -membertype noteproperty -name ($osID +"Build version") -value($build.BuildVersion) -passthru |
 
add-member -membertype noteproperty -name ($bootid "Boot Directory") -value($bootcfg.bootdirectory) -passthru |
 
add-member -membertype noteproperty -name ($bootid "Last Drive") -value($bootcfg.lastdrive) -passthru |
 
add-member -membertype noteproperty -name ($moboID "Manufacturer") -value($mobo.manufacturer) -passthru |
 
add-member -membertype noteproperty -name ($moboid "Product Type" )     -value($mobo.product) -passthru |
 
add-member -membertype noteproperty -name ($moboid "Serial Number")  -value($mobo.serialnumber)
for (
$ndx=1$ndx -le $ossyscnt$ndx++) {
  
$d $ossys[$ndx 1]
  
$ossysid get-id "WIN" $ossyscnt $ndx
 $obj 
add-member -membertype noteproperty -name ($ossysid "Build Number") -value($d.buildnumber) -passthru |
 
add-member -membertype noteproperty -name ($ossysid "OS Version") -value($d.caption) -passthru |
 
add-member -membertype noteproperty -name ($ossysid "Country Code") -value($d.countrycode) -passthru |
## add-member -membertype noteproperty -name ($ossysid + "Service Pack") -value($d.csdversion) -passthru |
 
add-member -membertype noteproperty -name ($ossysid "Install Date") -value($d.converttodatetime($d.installdate))  -passthru |
 
add-member -membertype noteproperty -name ($ossysid "Computer System Name") -value($d.csname) -passthru |
 
add-member -membertype noteproperty -name ($ossysid "Last Bootup") -value($d.converttodatetime($d.lastbootuptime)) -passthru |
 
add-member -membertype noteproperty -name ($ossysid "OS Architecture") -value($d.osarchitecture) -passthru |
 
add-member -membertype noteproperty -name ($ossysid "Registered User") -value($d.registereduser) -passthru |
 
add-member -membertype noteproperty -name ($ossysid "Product ID") -value($d.serialnumber) -passthru |
 
add-member -membertype noteproperty -name ($ossysid "Service Pack Version") -value($d.servicepackmajorversion)
}

for (
$ndx=1$ndx -le $cpucnt$ndx++) {
  
$d $cpu[$ndx 1]
  
$cpuid get-id "CPU" $cpucnt $ndx
 $obj 
add-member -membertype noteproperty -name ($cpuid "Current Core Speed") -value([string][int]$d.currentclockspeed " MHz") -passthru |
 
add-member -membertype noteproperty -name ($cpuid "Current Voltage") -value($d.currentvoltage) -passthru |
 
add-member -membertype noteproperty -name ($cpuid "External Clock") -value($d.extclock) -passthru |
 
add-member -membertype noteproperty -name ($cpuid "Max. Clock Speed") -value([string][int]$d.maxclockspeed " MHz") -passthru |
 
add-member -membertype noteproperty -name ($cpuid "Manufacturer") -value($d.manufacturer)  -passthru |
 
add-member -membertype noteproperty -name ($cpuid "Name") -value($d.name) -passthru |
 
add-member -membertype noteproperty -name ($cpuid "Description") -value($d.description) -passthru |
 
add-member -membertype noteproperty -name ($cpuid "version") -value($d.version) -passthru |
 
add-member -membertype noteproperty -name ($cpuid "Number of Cores per CPU") -value($d.numberofcores) -passthru |
 
add-member -membertype noteproperty -name ($cpuid "Number of Logical Processors") -value($d.numberoflogicalprocessors) -passthru |
 
add-member -membertype noteproperty -name ($cpuid "Socket Designation") -value($d.socketdesignation)
}
for(
$ndx=1$ndx -le $dskarrcnt$ndx++) {
  
$d $dskarr[$ndx -1];
  
$dskarrid get-id "DISK" $dskarrcnt $ndx
  $obj 
Add-member -membertype noteproperty -name (get-title $dskarrid) -value $sterne -passthru |
   
add-member -membertype noteproperty -name ($dskarrid "Model") -value($d.model) -passthru |
   
add-member -membertype noteproperty -name ($dskarrid "Size") -value([string][int]($d.size/1073741824) + " GB") -passthru |
   
add-member -membertype noteproperty -name ($dskarrid "Status") -value($d.status) -passthru |
   
add-member -membertype noteproperty -name ($dskarrid "Capabilities") -value($d.capabilitydescriptions) -passthru |
   
add-member -membertype noteproperty -name ($dskarrid "Interface Type") -value($d.interfacetype) -passthru |
   
add-member -membertype noteproperty -name ($dskarrid "Partitions") -value($d.partitions) -passthru |
   
add-member -membertype noteproperty -name ($dskarrid "Bytespersector") -value($d.bytespersector) -passthru |
   
add-member -membertype noteproperty -name ($dskarrid "Sectors per track") -value($d.sectorspertrack) -passthru |
   
add-member -membertype noteproperty -name ($dskarrid "Firmware revision") -value($d.firmwarerevision) -passthru |
   
add-member -membertype noteproperty -name ($dskarrid "Device ID") -value($d.deviceid) -passthru |
   
add-member -membertype noteproperty -name ($dskarrid "PNP Device ID") -value($d.pnpdeviceid)
}
function 
Get-DrvType ($n) {
  switch ([
int]$n) {
   
2  {$result "Removable"}
   
3  {$result "Partition"}
   
5  {$result "CDROM"}
   default {
$result "Unknown"}
   } 
  
$result
}
for (
$ndx=1$ndx -le $dskvolcnt$ndx++) {
  
$d $dskvol[$ndx-1]
  
$dskvolid get-id "DISK VOLUME" $dskvolcnt $ndx
  $obj 
add-member -membertype noteproperty -name (get-title $dskvolid)  -value $sterne -passthru |
  
add-member -membertype noteproperty -name ($dskvolid "Caption") -value($d.caption)  -passthru |
  
add-member -membertype noteproperty -name ($dskvolid "Drive Letter") -value($d.driveletter) -passthru |
  
add-member -membertype noteproperty -name ($dskvolid "Label") -value($d.label) -passthru |
  
add-member -membertype noteproperty -name ($dskvolid "Capacity") -value([string][int]($d.capacity/1073741824) + " GB") -passthru |
  
add-member -membertype noteproperty -name ($dskvolid "Free Space") -value([string][int]($d.freespace/1073741824) + " GB") -passthru |
  
add-member -membertype noteproperty -name ($dskvolid "Volume Type") -value(get-drvtype($d.drivetype)) -passthru |
  
add-member -membertype noteproperty -name ($dskvolid "Boot Volume") -value($d.bootvolume) -passthru |
  
add-member -membertype noteproperty -name ($dskvolid "System Volume") -value($d.systemvolume) -passthru |
  
add-member -membertype noteproperty -name ($dskvolid "Compressed") -value($d.compressed) -passthru |
  
add-member -membertype noteproperty -name ($dskvolid "Serial Number") -value($d.serialnumber) -passthru |
#  add-member -membertype noteproperty -name ($dskvolid + "Device ID") -value($d.deviceid) -passthru |
  
add-member -membertype noteproperty -name ($dskvolid "File System") -value($d.filesystem) -passthru |
  
add-member -membertype noteproperty -name ($dskvolid "Block Size") -value($d.blocksize) -passthru |
  
add-member -membertype noteproperty -name ($dskvolid "Indexing Enabled") -value($d.indexingenabled) -passthru |
  
add-member -membertype noteproperty -name ($dskvolid "Auto Mount") -value($d.automount) -passthru |
  
add-member -membertype noteproperty -name ($dskvolid "Dirty Bit Set") -value($d.dirtybitset)
}
$PhyMemArray = @(gwmi win32_PhysicalMemoryArray)
$cnt $phymemarray.count
for ($ndx=1$ndx -le $cnt$ndx++) {
  
$d $phymemarray[$ndx -1]
  
$id get-id "PHYSICAL MEMORY ARRAY" $cnt $ndx
  $obj 
add-member -membertype noteproperty -name Get-title $Id ) -value $sterne
  $obj 
add-member -membertype noteproperty -name (" Maximum Memory Capacity") -value([string][int]($d.maxcapacity/1048576) + " GB")
  
$obj add-member -membertype noteproperty -name (" Number of Memory Devices") -value($d.memorydevices)
}
$arr = @(gwmi win32_PhysicalMemory)
$cnt $arr.count
for($i=1$i -le $cnt$i++){
  
$d $arr[$i-1]
  
$id get-id "PHYSICAL MEMORY" $cnt $i
  $obj 
add-member -membertype noteproperty -name (get-title $id) -value $sterne
  $obj 
add-member -membertype noteproperty -name ($id "Bank Label") -value($d.banklabel)
  
$obj add-member -membertype noteproperty -name ($id "Capacity") -value([string][int]($d.capacity/1073741824) + " GB")
  
$obj add-member -membertype noteproperty -name ($id "Data Width") -value($d.datawidth)
  
$obj add-member -membertype noteproperty -name ($id "Speed") -value($d.speed)
  
$obj add-member -membertype noteproperty -name ($id "Description") -value($d.description)
  
$obj add-member -membertype noteproperty -name ($id "Tag") -value($d.tag)
  
$obj add-member -membertype noteproperty -name ($id "Device Locator") -value($d.devicelocator)
  
$obj add-member -membertype noteproperty -name ($id "Manufacturer") -value($d.manufacturer)
  
$obj add-member -membertype noteproperty -name ($id "Part Number") -value($d.partnumber)
  
$obj add-member -membertype noteproperty -name ($id "Serial Number") -value($d.serialnumber)
}
$Arr = @(gwmi win32_cachememory)
$cnt $arr.count
for($i=1$i -le $cnt$i++){
  
$d $arr[$i-1];
  
$id get-id "CACHE MEMORY" $cnt $i
  $obj 
add-member -membertype noteproperty -name (get-title $id) -value $sterne
  $obj 
add-member -membertype noteproperty -name ($id "Name") -value($d.name)
  
$obj add-member -membertype noteproperty -name ($id "Device ID") -value($d.deviceid)
  
$obj add-member -membertype noteproperty -name ($id "Purpose") -value($d.purpose)
  
$obj add-member -membertype noteproperty -name ($id "Block Size") -value($d.blocksize)
  
$obj add-member -membertype noteproperty -name ($id "Installed Size") -value($d.installedsize)
  
$obj add-member -membertype noteproperty -name ($id "Max Cache Size") -value($d.maxcachesize)
  
$obj add-member -membertype noteproperty -name ($id "Number of Blocks") -value($d.numberofblocks)
  
$obj add-member -membertype noteproperty -name ($id "Status") -value($d.status)
}
$Arr = @(gwmi win32_memoryarray)
$cnt $arr.count
for($i=1$i -le $cnt$i++){
  
$d $arr[$i-1];
  
$id get-id "MEMORY ARRAY" $CNT $I
  $obj 
add-member -membertype noteproperty -name (get-title $id) -value $sterne
  $obj 
add-member -membertype noteproperty -name ($id "Description") -value($d.description)
  
$obj add-member -membertype noteproperty -name ($id "Device ID") -value($d.deviceid)
  
$obj add-member -membertype noteproperty -name ($id "Starting Address") -value($d.startingaddress)
  
$obj add-member -membertype noteproperty -name ($id "Ending Address") -value($d.endingaddress)
}
$Arr = @(gwmi win32_memorydevice)
$cnt $arr.count
for($i=1$i -le $cnt$i++){
  
$d $arr[$i-1];
  
$id get-id "MEMORY DEVICE" $cnd $i
  $obj 
add-member -membertype noteproperty -name (get-title $id) -value $sterne
  $obj 
add-member -membertype noteproperty -name ($id "Description") -value($d.description)
  
$obj add-member -membertype noteproperty -name ($id "Device ID") -value($d.deviceid)
  
$obj add-member -membertype noteproperty -name ($id "Starting Address") -value($d.startingaddress)
  
$obj add-member -membertype noteproperty -name ($id "Ending Address") -value($d.endingaddress)
}
$obj  $env:userprofile\desktop\COMPUTERINFO.TXT

EXIT
EXIT 
==================================
My System SpecsSystem Spec
25 Jul 2012   #3

Windows 7 Home Premium 64 bit
 
 

Here's the computerinfo.txt that it made.
My System SpecsSystem Spec
.


25 Jul 2012   #4

MS Windows 7 Ultimate SP1 64-bit
 
 

Did you notice:
WIN Install Date : 5/19/2012 1:43:54 PM

which answers another of your questions.
My System SpecsSystem Spec
25 Jul 2012   #5

MS Windows 7 Ultimate SP1 64-bit
 
 

FlapJackDan,
The file did show a couple of peculiarities.

Would you please download, install and run SPECCY.

Link to SPECCY in my signature.

When you run Speccy then:
from the top menubar:
FILE | SAVE SNAPSHOT | SAVE button

If you accepted the defaults, then in your Documents folder is a file with an extension of .SPECCY.

Zip up that file and attach to your next post.

The SPECCY file does NOT contain your product key.
You may have noticed that SPECCY shows your 25 character Product Key which belongs to you and only you. SPECCY does not include that key in the .SPECCY file.

thanks,
karl
My System SpecsSystem Spec
25 Jul 2012   #6

Windows 7 Home Premium 64 bit
 
 

I don't see how a windows install date actually answers any of my questions which is what is causing me BOSD's and how to fix it. Anyway here's the speccy.
My System SpecsSystem Spec
25 Jul 2012   #7

MS Windows 7 Ultimate SP1 64-bit
 
 

that is info that sometimes helps the bsod chaps to understand your system. They have an amazing amount of experience and knowledge. I do not question them; I simply do as requested.

I will look at the file here in a couple of hours as I'm swamped presently.
My System SpecsSystem Spec
25 Jul 2012   #8

MS Windows 7 Ultimate SP1 64-bit
 
 

Daniel,
I looked at your .speccy file. I'm going to let the BSOD experts make the recommendations to you.
karl
My System SpecsSystem Spec
26 Jul 2012   #9

Windows 8.1 Professional x64
 
 

One of the BSODs you had was a 124 error, and the cause is pointing to AuthenticAMD, so have a read through this thread as there's a few good pointers to follow to try and combat it Stop 0x124 - what it means and what to try.

What are your CPU and GPU temperatures like when playing games?

Another one is a 101 error, which is the CLOCK_WATCHOUT_TIMER, which is usually to do with a deadlock occuring on your system (a non-executing thread has a lock on a resource that an executing thread is trying to access, a deadlock occurs and 61 clock-ticks later the CPU gives up and a BSOD is thrown up).

Worst case scenario is one of your CPU cores may not be functioning correctly, and the CPU is on its way out unfortunately.

Can try running Driver Verifier to detect any deadlocks and hopefully find a culprit:

-Open Start and type verifier.exe and open it
-Select Create Custom Settings (for code developers) and click Next
-Select individual settings from a full list
-Select Deadlock Detection and click Next
-Select driver names from a list and click Next
-Click the "Provider" heading, and select all drivers that are not provided by Microsoft
-Click Finish
-Reboot

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system as you have been doing, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out.

Reboot into Windows (after the crash) and turn off Driver Verifier by going back in and selecting "Delete existing settings" on the first page, then locate and zip up the memory dump file and upload it with your next post.
My System SpecsSystem Spec
27 Jul 2012   #10

Windows 7 Home Premium 64 bit
 
 

Okay my pc just blue screen just as I plugged in my ipod anyway I don't know where to look for the dump files. Also should I still try to get a bosd through a video game?
My System SpecsSystem Spec
Reply

 I keep getting BOSD's in my video games I really need some help!




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