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Windows 7: BSOD-web browsing, downloading Adobe reader+Javascript update

25 Jul 2012   #11
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Defender off line is a good choice. My way of thinking; you can't fix much of anything on a computer if is infected.


My System SpecsSystem Spec
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25 Jul 2012   #12
funnytoast

Windows 7 Professional 32bit
 
 
TIME runs so slow

Everlong- My computer has failed more times than I can recall since I've tried to collect minidump data. It should be a simple process, correct? BSOD and then restart, then the files should be in the folder. They aren't unfortunately. It's always empty. I wish I could retrieve them. It seems like really relevant and helpful information to solve my problem.

Layback Bear- I will run Windows Defender Offline right now. If you are interested in a short story. I had no USB drive, so I had to drive around and pick up a San Disk and come back home to a working computer that runs Linux. So I had to wait hours for a computer with windows so I could finally do this thing. So, heres to a virus scan wait and hopefully some more information to help us.
My System SpecsSystem Spec
25 Jul 2012   #13
funnytoast

Windows 7 Professional 32bit
 
 

If you're still interested. I finally got around to running Windows Defender. After threats hours it detected 4 threats. My terrible memory betrays me, but the 3 I remember were a Trojan of some kind in addition to 2 forms of a java virus. So that thing I downloaded that I thought was legitimate may have in fact been malicious.

I am now rebooting and hoping to get a stable enough connection to DL Malwarebytes, run it and upload a log. Thanks
My System SpecsSystem Spec
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26 Jul 2012   #14
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

We are always interested in helping others when we can. You have sure went the extra mile and I thank you for that. I would remove all Java. That will take a while because it is stuck in all kinds of places. Many don't even have or use Java any more. I have no Java on my computers and the programs I use don't need it. It varies from user to user. Some infected websites will have popup's that state, you need to update Java or Flash. Close them out using Task Manager, DO NOT click any place on them.
Next I would do is run a complete updated scan with MSE and MAM and let us know how it goes.
When we get you all cleaned up I will give you a list of security programs that work for me. Simple to use and don't use up a lot of resources. Lets get you back to happy computing.
My System SpecsSystem Spec
26 Jul 2012   #15
funnytoast

Windows 7 Professional 32bit
 
 

After my last post, I rebooted in normal mode hoping for regular function, but unfortunately BSOD still occur. If its worth mentioning I have uninstalled and reinstalled MAM in what seems to be a race, since I only have a few minutes of Internet connection and computer usage before I am blocked out. MAM is downloaded in regular mode and updated, but when it is run, it encounters problems and cannot scan.

I figure that I am done with Windows Defender Offline at the moment, but the only usable scans at my disposal is MSE with definitions 4 days too old. One interesting fact though, BSOD comes up relatively quickly when updating definitions of MSE. It appears to me that the virus or whatever I have recognizes what I am attempting to do.

Right now, I am looking at my Programs and Features trying to uninstall Java. It won't let me uninstall it because it states Windows installer is not correctly installed. I was able to test and uninstall another program, I tried another random program and it would not uninstall. It appears random, but there is something to this. Is there anything you can recommend right now to remove Java?

So as it stands, scans with MSE or MAM appear not to be possible without Internet to update. I want to know my options for eliminating Java.

Frustrating, but I have no other choice.

Thanks again.
My System SpecsSystem Spec
26 Jul 2012   #16
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Many viruses will stop you from download security programs for help. Try it in safe mode. Safe mode also uses fewer drivers that also might help. No one program finds everything. Thinking back I think I use REVO to remove Java (Sun Mirco Systems). I don't remember if I found Java in Add and Remove. If you have Ccleaner you can also use it from the Tool section. First lets see if MAM and MSE will run in Safe Mode.
Just a little cheer you up. Quiet a while back I click on one of those popups.
You need to update Flash to view this. It dropped 3 Trojans on my ass in a heart beat and it took me a weekend to clean things up.
My System SpecsSystem Spec
26 Jul 2012   #17
funnytoast

Windows 7 Professional 32bit
 
 

Ha. I guess we all get had in some way. If it isn't an email asking for money, it is an innocent looking computer update.

Malwarebytes doesn't want to run in safe mode, after I freshly installed it and updated definitions. It encounters problems in safe mode. I ran it in regular mode for kicks, it encounters the same problem. I can give you the exact message if you want, next time I run it. Before bed, I ran MSE in safe mode. It found nothing, but the last update was 4 days ago.

Right now I am scanning again with Windows Defender Offline. It takes about 2-3 hours for me, so that is where I am at.

I don't know if you want me to update you every time I plan on doing something and take it step by step, but after the scan I plan on rebooting in safe mode and run CCleaner. I will download REVO on my external or thumb drive and execute that. Hopefully I don't need internet to implement REVO.

thanks again for your patience.
My System SpecsSystem Spec
26 Jul 2012   #18
Everlong

 

If you boot in to safe mode with networking, you can download the latest MSE definitions here Install the latest Microsoft Security Essentials definition updates - Get the latest definitions - Microsoft Malware Protection Center and then scan with MSE.
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26 Jul 2012   #19
funnytoast

Windows 7 Professional 32bit
 
 

GREAT. I will try running safe mode with networking. If I remember, I get a BSOD in that setting, but if I do get it to work with networking would it be alright to try updating straight from MSE. I'm running Defender Offline at the moment, but I am reading and preparing myself for downloading and installing the update manually. Step 3 is slightly confusing. If I understand I download and run the MPAM execution and then the NIS execution?

Hopefully SafeMode w/network works.

Thank you for the info, Everlong.
My System SpecsSystem Spec
26 Jul 2012   #20
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Sorry funnytoast that's my fault for not mentioning with networking. Any information you can gives us might help. If you can in some way inform us of what Trojans or what ever are found that will give us guidance. Example; some things like rootkits are so nasty that a wipe and clean install would be my recommendation. No fear we have Tutorials and experts here that can guide you through that if need be.
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