Windows 7: BSOD on suspend recovery.

peterjones2 · 25 Jul 2012

I consistently get a BSOD every time I recover the system from a suspended state.

New Lenovo E530, with a fresh Windows 7 Ultimate install along with a bunch of driver updates from Lenovo. Using aftermarket memory and a SSD from my old laptop. I've run a battery of tests against both the memory and the drive, but haven't found any problems.

BCCode: f4
BCP1: 0000000000000003

Minidump says ntoskrnl.exe was the source.

Attached files.

Many thanks in advance!

Jonathan_King · 25 Jul 2012

Hello,

Sounds like an issue with the firmware on your SSD. Try flashing it with this: OCZ Technology

I am unable to see what version you are currently running, so let us know if it says the firmware is already up-to-date.

...Summary of the dumps:

Code:


Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Debug session time: Tue Jul 24 20:55:31.427 2012 (UTC - 4:00)
System Uptime: 0 days 0:25:40.723
Probably caused by : csrss.exe
PROCESS_NAME:  csrss.exe
BUGCHECK_STR:  0xF4_fffff800c0000005
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
FAILURE_BUCKET_ID:  X64_0xF4_fffff800c0000005_IMAGE_csrss.exe
BiosReleaseDate = 06/15/2012
SystemProductName = 3259CTO
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Debug session time: Tue Jul 24 11:03:21.911 2012 (UTC - 4:00)
System Uptime: 0 days 2:04:00.832
Probably caused by : wininit.exe
PROCESS_NAME:  wininit.exe
BUGCHECK_STR:  0xF4_fffff800c0000005
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
FAILURE_BUCKET_ID:  X64_0xF4_fffff800c0000005_IMAGE_wininit.exe
BiosReleaseDate = 06/15/2012
SystemProductName = 3259CTO
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Debug session time: Wed Jul 25 13:59:19.936 2012 (UTC - 4:00)
System Uptime: 0 days 0:06:13.858
Probably caused by : csrss.exe
PROCESS_NAME:  csrss.exe
BUGCHECK_STR:  0xF4_IOERR
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
FAILURE_BUCKET_ID:  X64_0xF4_IOERR_IMAGE_csrss.exe
BiosReleaseDate = 06/15/2012
SystemProductName = 3259CTO
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Debug session time: Wed Jul 25 12:10:18.908 2012 (UTC - 4:00)
System Uptime: 0 days 0:01:37.204
Probably caused by : csrss.exe
PROCESS_NAME:  csrss.exe
BUGCHECK_STR:  0xF4_IOERR
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
FAILURE_BUCKET_ID:  X64_0xF4_IOERR_IMAGE_csrss.exe
BiosReleaseDate = 06/15/2012
SystemProductName = 3259CTO
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Debug session time: Wed Jul 25 15:07:45.649 2012 (UTC - 4:00)
System Uptime: 0 days 0:03:32.945
Probably caused by : csrss.exe
PROCESS_NAME:  csrss.exe
BUGCHECK_STR:  0xF4_IOERR
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
FAILURE_BUCKET_ID:  X64_0xF4_IOERR_IMAGE_csrss.exe
BiosReleaseDate = 06/15/2012
SystemProductName = 3259CTO
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Debug session time: Tue Jul 24 11:54:55.853 2012 (UTC - 4:00)
System Uptime: 0 days 0:51:20.149
Probably caused by : csrss.exe
PROCESS_NAME:  csrss.exe
BUGCHECK_STR:  0xF4_IOERR
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
FAILURE_BUCKET_ID:  X64_0xF4_IOERR_IMAGE_csrss.exe
BiosReleaseDate = 06/15/2012
SystemProductName = 3259CTO
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Debug session time: Tue Jul 24 08:58:37.013 2012 (UTC - 4:00)
System Uptime: 0 days 6:20:24.934
Probably caused by : csrss.exe
PROCESS_NAME:  csrss.exe
BUGCHECK_STR:  0xF4_IOERR
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
FAILURE_BUCKET_ID:  X64_0xF4_IOERR_IMAGE_csrss.exe
BiosReleaseDate = 06/15/2012
SystemProductName = 3259CTO
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Debug session time: Wed Jul 25 00:08:11.717 2012 (UTC - 4:00)
System Uptime: 0 days 0:23:27.638
Probably caused by : wininit.exe
PROCESS_NAME:  wininit.exe
BUGCHECK_STR:  0xF4_fffff800c0000005
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
FAILURE_BUCKET_ID:  X64_0xF4_fffff800c0000005_IMAGE_wininit.exe
BiosReleaseDate = 06/15/2012
SystemProductName = 3259CTO
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Debug session time: Tue Jul 24 23:40:14.109 2012 (UTC - 4:00)
System Uptime: 0 days 1:52:14.030
Probably caused by : wininit.exe
PROCESS_NAME:  wininit.exe
BUGCHECK_STR:  0xF4_fffff800c0000005
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
FAILURE_BUCKET_ID:  X64_0xF4_fffff800c0000005_IMAGE_wininit.exe
BiosReleaseDate = 06/15/2012
SystemProductName = 3259CTO
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Debug session time: Tue Jul 24 16:36:09.017 2012 (UTC - 4:00)
System Uptime: 0 days 3:56:36.313
Probably caused by : wininit.exe
PROCESS_NAME:  wininit.exe
BUGCHECK_STR:  0xF4_fffff800c0000005
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
FAILURE_BUCKET_ID:  X64_0xF4_fffff800c0000005_IMAGE_wininit.exe
BiosReleaseDate = 06/15/2012
SystemProductName = 3259CTO
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

peterjones2 · 25 Jul 2012

Nice thought, thanks for taking a look!

Unfortunately the BSOD still appears like clockwork.

I was running 1.32 and latest firmware is 1.37. There was a bugfix in 1.3.7 that fixed some BSOD issues. I've upgraded, but I'm still able to recreate the BSOD at will by simply suspending Windows and then attempting to restore...

Other thoughts?

peterjones2 · 26 Jul 2012

Fixed now. It was the AHCI driver for the drive. The updated one from Lenovo is here.

Jonathan_King · 26 Jul 2012

Glad to hear you figured it out on your own. Thanks for posting it!

Windows 7: BSOD on suspend recovery.

BSOD on suspend recovery. problems?