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Windows 7: BSOD: Irregular crashes and freezing (Power state failure)


26 Jul 2012   #1

Windows 7 Premium (64 Bit) SP1
 
 
BSOD: Irregular crashes and freezing (Power state failure)

Hello,

I'm getting occasional DRIVER_POWER_STATE_FAILURE Bluescreens and this seems like the place to ask about it. I saw another thread about the same failure but it was older than the Sun so I figured it would be a good idea to start a new thread.
I'm running Windows 7 Premium 64 bit SP1.

Feel free to ask any questions that you think are relevant, and thanks for your help!

J.


My System SpecsSystem Spec
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26 Jul 2012   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

Welcome
Your BSOD reports seem to indicate your graphics driver
nvlddmkm.sys
Go to the Nvida website and update driver and then report back.
Drivers - Download NVIDIA Drivers
My System SpecsSystem Spec
26 Jul 2012   #3

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

I thank you for your rep, but am here to discuss your comment, "I hope it works".
The reports do not give answers, but clues. Many times it takes several BSODs to reach the solution. Dont give up, if you get a BSOD after updating the driver, we will have a new report and new opportunities.
My System SpecsSystem Spec
.


26 Jul 2012   #4

Windows 7 Premium (64 Bit) SP1
 
 

Thank you so much for your help!
The BSODs are a little bit irregular so it might be a few days before another one occurs... We'll just have to wait and see!
My System SpecsSystem Spec
26 Jul 2012   #5

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

Take your time, we will be here and happy to help.
My System SpecsSystem Spec
02 Aug 2012   #6

Windows 7 Premium (64 Bit) SP1
 
 

I'm afraid that my computer froze just now. It thawed again for about 30s of painstakingly slow usage, then it froze again.
Whenever I opened task manager (Either through CTRL+ALT+DEL or CTRL+SHIFT+ESC), it would also stop responding.

Any other anomalies in my data?
My System SpecsSystem Spec
02 Aug 2012   #7

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

Just as a guess, can it be overheating?
My System SpecsSystem Spec
02 Aug 2012   #8

Windows 7 Premium (64 Bit) SP1
 
 

It doesn't appear to be - It's a gaming laptop with an appropriate fan. Sometimes when the computer freezes/crashes, the fan is just idling, so I doubt it's a problem there.
My System SpecsSystem Spec
02 Aug 2012   #9

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

Some other reasons. Dont forget, it can overheat because the fan is not working properly, but in any case:
Here are my solutions to freezing, and an excellent article, which I hope is of some help
Go to search type device manager and look for any yellow warning markers
Download and run malwarebytes, a full scan after you update
Run antivirus scan
Check memory with memtest86
Make sure that you are not over heating.
Try in safe mode; report back if it works properly.
Try a clean boot
Make sure PSU is working properly
If overclocking, restore to original
Test hard drive at company website.
Test in safe mode, does it still happen?
Try with clean boot..
http://support.microsoft.com/kb/929135
http://support.microsoft.com/kb/929135
http://malwarebytes.org/
http://www.almico.com/speedfan.php
http://www.geekstogo.com/forum/topic...ing-memtest86/
http://ezinearticles.com/?Troublesho...blems&id=39981
My System SpecsSystem Spec
02 Aug 2012   #10

Windows 7 Premium (64 Bit) SP1
 
 

  • Nothing missing in device manager,
  • I can't find a Toshiba HDD test that works, so I have run CHKDSK. No problems.
  • Malwarebytes has found nothing.
  • First thing I did after the crash today was run an antivirus scan. Nothing came up.
  • I'll get back to you on memtest86.
  • The temperature of my computer didn't seem at all hot to the touch, and indeed I've never notice unusual temperatures during freezes.
  • SpeedFan LOOKS amazing but it can't see my fan. Going to go BIOS twiddle in a moment to see if there's anything there.
  • The problem with clean booting or safe mode is that these freezes aren't regular. It has been a few days since my last freeze and I can't see any kind of pattern in the crashes.
  • It's a laptop so I can't really check the PSU. As far as I'm aware, it is working. I haven't experienced brownouts or blackouts.
  • Not overclocked

Is there nothing else in the data I uploaded?
My System SpecsSystem Spec
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 BSOD: Irregular crashes and freezing (Power state failure)




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