windows locks up after windows screen but i can use safe mode.


  1. toony835
    Posts : 2
    windows home 64bit
       New #1

    windows locks up after windows screen but i can use safe mode.


    Hi

    I am currently trying to fix a pc. its a acer aspire pc running windows 7 home 64bit. The pc boots up to showing the windows logo screen then the screen goes black as if it trying to load the desktop up. after about minute with black screen the pc reboots.

    I have access to safe mode without any problems but cant seem to find why it wont boot.
    I have tried a clean boot by disabling all non ms services and stopping all background loads same thing happens.
    Event viewer shows a few errors appearing from a few days ago and one is failing to load a bunch of drivers as well as few otther 7001 errors reguarding smb miniredirector.

    i run chkdsk and nothin came off it and the machine wont complete a sfc /scannow as it gets about 10% in and comes up with windows resource protection error.

    i am trying to avoid complete reinstall cos the data on there. is there anything else i could possible try to get windows to boot normally?

    thanks
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  3. toony835
    Posts : 2
    windows home 64bit
    Thread Starter
       New #2

    sorry.

    I have run the sf diagnostic tools and uploaded the zip if that any help.

    many thanks
      My Computer
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  4. Jonathan_King
    Posts : 13,354
    Windows 7 Professional x64
       New #3

    Hello,

    Try updating your graphics drivers: AMD Graphics Drivers & Software

    Code:
    Event[34975]:
  Log Name: System
  Source: amdkmdag
  Date: 2012-05-20T09:33:42.042
  Event ID: 43038
  Task: DAL
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: ALLEN
  Description: 
EDID contain an error in the RangeLimit field
    You might also try a Repair Install from Safe Mode: Repair Install
      My Computer
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