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Windows 7: BSOD playing Team Fortress 2

26 Jul 2012   #1
Alfy

Windows 7 Home Premium 64bit
 
 
BSOD playing Team Fortress 2

At first I thought it was because my laptop was overheating, but I lifted the laptop so that the air flows out better and still had a BSOD. Any help is appreciated.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: d1
BCP1: FFFFF88009187000
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF88010219254
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\072612-17986-01.dmp
C:\Users\Albert\AppData\Local\Temp\WER-35459-0.sysdata.xml

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C:\windows\system32\en-US\erofflps.txt

-Alfy


My System SpecsSystem Spec
.
26 Jul 2012   #2
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Welcome
This driver appears to be the cause of your BSODs. Update the driver and report back
e22w7x64.sys


Product:
Killer e2200 PCI-E Gigabit Ethernet ControllerCompany: Qualcomm Atheros, Inc.Description: Killer e2200 PCI-E Gigabit Ethernet ControllerVersion: 8.0.2.31 *1MD5: 19A1E658E858CB93CCA526438086881E *1Size: 161616 *1Directory: %SYSDIR%\DRIVERS\e22w7x64.sysOperating System: Windows 7

Update the driver and report back.
My System SpecsSystem Spec
26 Jul 2012   #3
Alfy

Windows 7 Home Premium 64bit
 
 

Thanks for the fast response. My laptop is a new model by MSI and it's not listed on the program. I went ahead and downloaded an updated driver on a different website and will let you know if the BSOD still comes.
My System SpecsSystem Spec
.

26 Jul 2012   #4
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

I hope that you dont get anymore BSODs
My System SpecsSystem Spec
29 Jul 2012   #5
Alfy

Windows 7 Home Premium 64bit
 
 

The BSOD was solved for a couple of days, which was nice. But another one came up today when plugging in an ethernet cord and a 2nd monitor to my laptop.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: d1
BCP1: 0000000000000004
BCP2: 0000000000000002
BCP3: 0000000000000001
BCP4: FFFFF8801119E11B
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\072912-16598-01.dmp
C:\Users\Albert\AppData\Local\Temp\WER-22682-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\windows\system32\en-US\erofflps.txt
My System SpecsSystem Spec
29 Jul 2012   #6
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Post again tomorrow to remind me, Im not at my computer and dont have the software to read your files.
My System SpecsSystem Spec
30 Jul 2012   #7
Alfy

Windows 7 Home Premium 64bit
 
 

Reposting as requested. Thanks in advance.
My System SpecsSystem Spec
30 Jul 2012   #8
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

The reports indicate the same driver as the problem
Run an anti virus scan and download and run a scan with Malarebytes
e22w7x64.sys - What is the e22w7x64.sys ?
The above article indicates it may be a virus.
My System SpecsSystem Spec
30 Jul 2012   #9
Alfy

Windows 7 Home Premium 64bit
 
 

Hmm... it's odd that it would be a virus. It's a default program that came with the laptop when I bought it. If I disable it, my internet is automatically disconnected.
My System SpecsSystem Spec
30 Jul 2012   #10
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Yes, but a virus can hide in there. To date, I maintain that this driver is the problem. You say updating did not help We have a difference of opinion, which mus be settled if we want to solve this thing. A virus is a possible answer.
My System SpecsSystem Spec
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 BSOD playing Team Fortress 2




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