BSOD when computer is coming out of sleep


  1. Posts : 2
    Windows 7 Home Premium 64bit
       #1

    BSOD when computer is coming out of sleep


    Once or twice a month when my computer comes out of sleep mode it freezes, when I manually restart, it restarts into a Blue Screen. Here is the error information:


    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 9088
    BCP1: FFFFF88007CBB8C0
    BCP2: FFFFF88007CBB8C4
    BCP3: FFFFF88007CBB8C8
    BCP4: FFFFF88007CBB8CC
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 768_1

    Files that help describe the problem:
    C:\Windows\Minidump\072812-35131-01.dmp
    C:\Users\Dan\AppData\Local\Temp\WER-85878-0.sysdata.xml

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    I have attached the SF Diagnostic tool information.

    Thank you for your help.

    -Dan
      My Computer


  2. Posts : 17,796
    Windows 10, Home Clean Install
       #2

    Welcome
    It appears to be your Intel driver
    Go to their websit and update driver
    Intel Matrix Storage Manager driver Description:Intel Matrix Storage Manager driver Company:Intel Corporation File size:Various
      My Computer


  3. Posts : 51,478
    Windows 11 Workstation x64
       #3

    All the dumps are blaming iastor.sys

    Driver Reference Table - iaStor.sys

    Try updating the intel storage drivers.

    Edit - I find one I can answer and get beaten to it
      My Computers


  4. Posts : 17,796
    Windows 10, Home Clean Install
       #4

    Hey the BSOD team is very quick.
    But you gave a better link.
      My Computer


  5. Posts : 2
    Windows 7 Home Premium 64bit
    Thread Starter
       #5

    z3r010 said:
    All the dumps are blaming iastor.sys

    Driver Reference Table - iaStor.sys

    Try updating the intel storage drivers.

    Edit - I find one I can answer and get beaten to it
    Thanks for the quick response. I followed the link and it No Downloads available for Intel Rapid Storage Technology. The Intel Download tool also said that my Intel Chipset version is valid. Is there something I am missing?

    -Dan
      My Computer


  6. Posts : 17,796
    Windows 10, Home Clean Install
       #6

    Go to the intel site. They should have software that will in installed in your computer to determine which of their drivers should be updated.
    Top in Blue
    http://downloadcenter.intel.com/
      My Computer


 

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