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Windows 7: BSOD when computer is coming out of sleep

28 Jul 2012   #1

Windows 7 Home Premium 64bit
 
 
BSOD when computer is coming out of sleep

Once or twice a month when my computer comes out of sleep mode it freezes, when I manually restart, it restarts into a Blue Screen. Here is the error information:


Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 9088
BCP1: FFFFF88007CBB8C0
BCP2: FFFFF88007CBB8C4
BCP3: FFFFF88007CBB8C8
BCP4: FFFFF88007CBB8CC
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\072812-35131-01.dmp
C:\Users\Dan\AppData\Local\Temp\WER-85878-0.sysdata.xml

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I have attached the SF Diagnostic tool information.

Thank you for your help.

-Dan

My System SpecsSystem Spec
.

28 Jul 2012   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

Welcome
It appears to be your Intel driver
Go to their websit and update driver
Intel Matrix Storage Manager driver Description:Intel Matrix Storage Manager driver Company:Intel Corporation File size:Various
My System SpecsSystem Spec
28 Jul 2012   #3

 

All the dumps are blaming iastor.sys

Driver Reference Table - iaStor.sys

Try updating the intel storage drivers.

Edit - I find one I can answer and get beaten to it
My System SpecsSystem Spec
.


28 Jul 2012   #4

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

Hey the BSOD team is very quick.
But you gave a better link.
My System SpecsSystem Spec
28 Jul 2012   #5

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by z3r010 View Post
All the dumps are blaming iastor.sys

Driver Reference Table - iaStor.sys

Try updating the intel storage drivers.

Edit - I find one I can answer and get beaten to it
Thanks for the quick response. I followed the link and it No Downloads available for Intel Rapid Storage Technology. The Intel Download tool also said that my Intel Chipset version is valid. Is there something I am missing?

-Dan
My System SpecsSystem Spec
28 Jul 2012   #6

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

Go to the intel site. They should have software that will in installed in your computer to determine which of their drivers should be updated.
Top in Blue
http://downloadcenter.intel.com/
My System SpecsSystem Spec
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 BSOD when computer is coming out of sleep





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