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Windows 7: Windows 7 BSOD

28 Jul 2012   #1

Win 7 Home
 
 
Windows 7 BSOD

Hi chaps,
Started having rare but irritating BSOD's. Following the instructions on this site please can anyone review these files and assist in any way.

Mobo, ram and CPU came pre OC'd from 3.2 to 3.6gig as it is a Phenom II 955 BE. No previous issues over the course of several years.

Cheers
Marcus.


My System SpecsSystem Spec
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28 Jul 2012   #2
Microsoft MVP

64-bit Windows 8.1 Enterprise
 
 

Hello Marcus, and welcome to Seven Forums.


From one of your dump files, it says the file below is responsible. You might see if updating or uninstall/reinstalling your AMD video driver may help. If you already have the latest AMD video driver and uninstall/reinstalled it, then you might try rolling back to a previous version that had worked well for you until a newer one is released.Latest AMD Catalyst Video Driver for Windows 7

Hope this may help,
Shawn
My System SpecsSystem Spec
28 Jul 2012   #3

Win 7 Home
 
 

Thanks Shawn. D'oh... that BsOD was from last week when i was "experimenting" with some drivers. I have since rolled back and resolved that one, until i got the BSOD from today which seems to mention HAL.DLL.. I think it may be unrelated to last weeks BSOD.
My System SpecsSystem Spec
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28 Jul 2012   #4
Microsoft MVP

64-bit Windows 8.1 Enterprise
 
 

The second dump file had "Hardware" as the probable cause.

Could be your system overheating. May need to lower the OC a bit.

Just to rule out memory, you might consider creating a Memtest86+ disc and running it at boot to see if it finds any issues with your RAM.

Quote:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 124, {0, fffffa8008284028, b669c000, 135}
Probably caused by : hardware
Followup: MachineOwner
---------
2: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa8008284028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000b669c000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000135, Low order 32-bits of the MCi_STATUS value.
Debugging Details:
------------------

BUGCHECK_STR: 0x124_AuthenticAMD
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
PROCESS_NAME: rFactor2.exe
CURRENT_IRQL: f
STACK_TEXT:
fffff880`02f6ca88 fffff800`03213a3b : 00000000`00000124 00000000`00000000 fffffa80`08284028 00000000`b669c000 : nt!KeBugCheckEx
fffff880`02f6ca90 fffff800`02da5b03 : 00000000`00000001 fffffa80`08285d30 00000000`00000000 fffffa80`08285d80 : hal!HalBugCheckSystem+0x1e3
fffff880`02f6cad0 fffff800`03213700 : 00000000`00000728 fffffa80`08285d30 fffff880`02f6ce30 fffffa80`00aa8d00 : nt!WheaReportHwError+0x263
fffff880`02f6cb30 fffff800`03213052 : fffffa80`08285d30 fffff880`02f6ce30 fffffa80`08285d30 00000000`00000000 : hal!HalpMcaReportError+0x4c
fffff880`02f6cc80 fffff800`03206e8f : fffffa80`01550970 00000000`00000001 fffff880`02f6ceb0 00000000`00000000 : hal!HalpMceHandler+0x9e
fffff880`02f6ccc0 fffff800`02c96aac : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x47
fffff880`02f6ccf0 fffff800`02c96913 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x6c
fffff880`02f6ce30 fffff800`02ca8b68 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x153
fffff880`07d5c290 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!MiUnlinkPageFromLockedList+0x378

STACK_COMMAND: kb
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: hardware
IMAGE_NAME: hardware
DEBUG_FLR_IMAGE_TIMESTAMP: 0
FAILURE_BUCKET_ID: X64_0x124_AuthenticAMD_PROCESSOR_CACHE
BUCKET_ID: X64_0x124_AuthenticAMD_PROCESSOR_CACHE
Followup: MachineOwner
---------
2: kd> lmvm hardware
start end module name
My System SpecsSystem Spec
28 Jul 2012   #5

Win 7 Home
 
 

OK, cheers Brink, i'll get on it.
My System SpecsSystem Spec
28 Jul 2012   #6

Win 7 Home
 
 

Just had another one..

Could this be a power issue? I think i am borderline with a 550w PSU running 2 HD6950's. Can a power issue cause these type of BSOD's?

This one was an atikmpag.sys again.

Cheers
Marcus.
My System SpecsSystem Spec
28 Jul 2012   #7
Microsoft MVP

64-bit Windows 8.1 Enterprise
 
 

Yeah, 550W is not enough for your system. According to the link below, one card can use about 256W under a heavy load, and 138W idle. When you throw in the CPU and other items, you're most likely overloading the PSU and crashing.

Radeon HD 6950 Power Consumption and Thermals | bit-tech.net

Do you have a 900+ W PSU that you could use to test with? Possibly from a friend's system.
My System SpecsSystem Spec
28 Jul 2012   #8

Win 7 Home
 
 

Quote   Quote: Originally Posted by Brink View Post
Do you have a 900+ W PSU that you could use to test with? Possibly from a friend's system.
No unfortunately. I will try it without the second 6950 and if that doesn't crash I will sell the second card and put the money towards a cpu and mobo upgrade.
My System SpecsSystem Spec
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 Windows 7 BSOD




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