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Windows 7: Random BSODs at odd intervals


28 Jul 2012   #1

Windows 7 Professional x64
 
 
Random BSODs at odd intervals

Hi,
So my PC was working fine before I went away for 4 days, I come back and now it is BSODing sometimes every half an hour, sometimes only twice a day. I can't seem to notice a pattern with the dump files anywhere and don't know what is causing it.

I should mention that recently I got a new case, Cooler and extension cables.

I should mention that when I removed the old cooler on my AMD PhenomII 965 that the CPU came right out of the socket with the cooler as it was stuck down. I don't want that to be a bias because I'm hoping that the cause of the BSOD could be something else so I don't have to essentially buy a new computer.

Any help is appreciated, and I've attached the Seven Forums zip file

My System SpecsSystem Spec
.

29 Jul 2012   #2

Windows 7 Professional x64
 
 

AVG was the apparent cause of some of the crashes. Try updating your network adapter drivers: Realtek

Code:
Rt64win7.sys         Mon Mar 22 05:57:14 2010 (4BA73EFA)
Also, run the three Prime95 tests: Hardware - Stress Test With Prime95

...Summary of the dumps:
Code:

Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Debug session time: Sat Jul 28 20:10:42.591 2012 (UTC - 4:00)
System Uptime: 0 days 10:23:38.074
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : ntkrnlmp.exe ( nt!KeRemoveQueueEx+177 )
BUGCHECK_STR:  0x1e_c0000005
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID:  X64_0x1e_c0000005_nt!KeRemoveQueueEx+177
BiosReleaseDate = 05/28/2010
SystemProductName = GA-890GPA-UD3H
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Debug session time: Sat Jul 28 07:13:19.711 2012 (UTC - 4:00)
System Uptime: 0 days 22:18:22.209
Probably caused by : Pool_Corruption ( nt!ExDeferredFreePool+a53 )
BUGCHECK_STR:  0x19_3
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  CCC.exe
FAILURE_BUCKET_ID:  X64_0x19_3_nt!ExDeferredFreePool+a53
BiosReleaseDate = 05/28/2010
SystemProductName = GA-890GPA-UD3H
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Debug session time: Sat Jul 28 09:46:23.745 2012 (UTC - 4:00)
System Uptime: 0 days 2:29:49.243
*** ERROR: Module load completed but symbols could not be loaded for Ntfs.sys
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : Pool_Corruption ( nt!ExDeferredFreePool+1ed )
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  System
BUGCHECK_STR:  0x24
FAILURE_BUCKET_ID:  X64_0x24_nt!ExDeferredFreePool+1ed
BiosReleaseDate = 05/28/2010
SystemProductName = GA-890GPA-UD3H
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Debug session time: Fri Jul 27 08:31:50.182 2012 (UTC - 4:00)
System Uptime: 1 days 7:45:47.665
*** ERROR: Module load completed but symbols could not be loaded for Ntfs.sys
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : Ntfs.sys ( Ntfs+a9550 )
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  googledrivesyn
BUGCHECK_STR:  0x24
FAILURE_BUCKET_ID:  X64_0x24_Ntfs+a9550
BiosReleaseDate = 05/28/2010
SystemProductName = GA-890GPA-UD3H
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Debug session time: Fri Jul 27 08:54:07.020 2012 (UTC - 4:00)
System Uptime: 0 days 0:21:36.129
Probably caused by : Pool_Corruption ( nt!ExDeferredFreePool+1ed )
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
BUGCHECK_STR:  0x3B
PROCESS_NAME:  CCC.exe
FAILURE_BUCKET_ID:  X64_0x3B_nt!ExDeferredFreePool+1ed
BiosReleaseDate = 05/28/2010
SystemProductName = GA-890GPA-UD3H
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Debug session time: Thu Jul 26 00:45:18.850 2012 (UTC - 4:00)
System Uptime: 1 days 0:20:03.333
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+4ac3 )
BUGCHECK_STR:  0x1a_41284
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  WmiApSrv.exe
FAILURE_BUCKET_ID:  X64_0x1a_41284_nt!_??_::FNODOBFM::_string_+4ac3
BiosReleaseDate = 05/28/2010
SystemProductName = GA-890GPA-UD3H
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Debug session time: Tue Jul 24 23:29:43.660 2012 (UTC - 4:00)
System Uptime: 0 days 0:46:44.159
*** ERROR: Symbol file could not be found.  Defaulted to export symbols for fltmgr.sys - 
*** WARNING: Unable to verify timestamp for luafv.sys
*** ERROR: Module load completed but symbols could not be loaded for luafv.sys
Probably caused by : Pool_Corruption ( nt!ExDeferredFreePool+a53 )
BUGCHECK_STR:  0x19_3
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  Rainmeter.exe
FAILURE_BUCKET_ID:  X64_0x19_3_nt!ExDeferredFreePool+a53
BiosReleaseDate = 05/28/2010
SystemProductName = GA-890GPA-UD3H
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Debug session time: Tue Jul 24 22:42:04.181 2012 (UTC - 4:00)
System Uptime: 0 days 12:05:06.289
*** ERROR: Module load completed but symbols could not be loaded for Ntfs.sys
*** ERROR: Symbol file could not be found.  Defaulted to export symbols for fltmgr.sys - 
*** WARNING: Unable to verify timestamp for avgidsfiltera.sys
*** ERROR: Module load completed but symbols could not be loaded for avgidsfiltera.sys
Probably caused by : avgidsfiltera.sys ( avgidsfiltera+36e9 )
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  System
BUGCHECK_STR:  0x7E
FAILURE_BUCKET_ID:  X64_0x7E_avgidsfiltera+36e9
BiosReleaseDate = 05/28/2010
SystemProductName = GA-890GPA-UD3H
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Debug session time: Tue Jul 24 01:11:26.860 2012 (UTC - 4:00)
System Uptime: 0 days 0:10:16.358
*** ERROR: Module load completed but symbols could not be loaded for Ntfs.sys
*** ERROR: Symbol file could not be found.  Defaulted to export symbols for fltmgr.sys - 
*** WARNING: Unable to verify timestamp for avgidsfiltera.sys
*** ERROR: Module load completed but symbols could not be loaded for avgidsfiltera.sys
Probably caused by : Ntfs.sys ( Ntfs+fe84 )
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  chrome.exe
BUGCHECK_STR:  0x24
FAILURE_BUCKET_ID:  X64_0x24_Ntfs+fe84
BiosReleaseDate = 05/28/2010
SystemProductName = GA-890GPA-UD3H
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Debug session time: Mon Jul 23 21:06:59.258 2012 (UTC - 4:00)
System Uptime: 0 days 10:05:45.367
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+4ac3 )
BUGCHECK_STR:  0x1a_41284
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  chrome.exe
FAILURE_BUCKET_ID:  X64_0x1a_41284_nt!_??_::FNODOBFM::_string_+4ac3
BiosReleaseDate = 05/28/2010
SystemProductName = GA-890GPA-UD3H
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Debug session time: Tue Jul 24 07:23:12.424 2012 (UTC - 4:00)
System Uptime: 0 days 6:11:04.922
*** ERROR: Module load completed but symbols could not be loaded for Ntfs.sys
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : Ntfs.sys ( Ntfs+a9550 )
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  avgidsagent.ex
BUGCHECK_STR:  0x24
FAILURE_BUCKET_ID:  X64_0x24_Ntfs+a9550
BiosReleaseDate = 05/28/2010
SystemProductName = GA-890GPA-UD3H
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Debug session time: Tue Jul 24 01:00:25.792 2012 (UTC - 4:00)
System Uptime: 0 days 3:52:43.900
Probably caused by : ntkrnlmp.exe ( nt!KeRemoveQueueEx+177 )
BUGCHECK_STR:  0x1e_c0000005
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID:  X64_0x1e_c0000005_nt!KeRemoveQueueEx+177
BiosReleaseDate = 05/28/2010
SystemProductName = GA-890GPA-UD3H
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Debug session time: Tue Jul 24 07:47:05.053 2012 (UTC - 4:00)
System Uptime: 0 days 0:23:12.162
Probably caused by : Pool_Corruption ( nt!ExDeferredFreePool+cbb )
BUGCHECK_STR:  0x19_3
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  CCC.exe
FAILURE_BUCKET_ID:  X64_0x19_3_nt!ExDeferredFreePool+cbb
BiosReleaseDate = 05/28/2010
SystemProductName = GA-890GPA-UD3H
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Debug session time: Tue Jul 24 10:36:15.658 2012 (UTC - 4:00)
System Uptime: 0 days 2:48:28.767
Probably caused by : win32k.sys ( win32k!XEPALOBJ::vUnrefPalette+f )
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
BUGCHECK_STR:  0x3B
PROCESS_NAME:  chrome.exe
FAILURE_BUCKET_ID:  X64_0x3B_win32k!XEPALOBJ::vUnrefPalette+f
BiosReleaseDate = 05/28/2010
SystemProductName = GA-890GPA-UD3H
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Debug session time: Mon Jul 23 11:00:32.064 2012 (UTC - 4:00)
System Uptime: 0 days 0:24:01.547
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+4ac3 )
BUGCHECK_STR:  0x1a_41284
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  chrome.exe
FAILURE_BUCKET_ID:  X64_0x1a_41284_nt!_??_::FNODOBFM::_string_+4ac3
BiosReleaseDate = 05/28/2010
SystemProductName = GA-890GPA-UD3H
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631
Debug session time: Mon Jun 27 08:01:09.891 2011 (UTC - 4:00)
System Uptime: 0 days 0:52:50.000
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for Ntfs.sys
*** ERROR: Module load completed but symbols could not be loaded for fileinfo.sys
*** ERROR: Symbol file could not be found.  Defaulted to export symbols for fltmgr.sys - 
Probably caused by : fileinfo.sys ( fileinfo+1047 )
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
BUGCHECK_STR:  0x24
BiosReleaseDate = 05/28/2010
SystemProductName = GA-890GPA-UD3H
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
Built by: 7601.17592.amd64fre.win7sp1_gdr.110408-1631
Debug session time: Mon Jun 27 08:21:29.597 2011 (UTC - 4:00)
System Uptime: 0 days 0:19:14.080
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_APERTURE_SEGMENT::EvictResource+25d )
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
BUGCHECK_STR:  0x3B
BiosReleaseDate = 05/28/2010
SystemProductName = GA-890GPA-UD3H
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
  
My System SpecsSystem Spec
29 Jul 2012   #3

Windows 7 Professional x64
 
 

Thanks for the reply Jonathon.

I tried getting windows to update the drivers for the Realtek network adapters and it says that I have the latest drivers.
If AVG is the problem would you suggest uninstalling and reinstalling the program?
My System SpecsSystem Spec
.


29 Jul 2012   #4

Windows 7 Professional x64
 
 

Download the Realtek drivers directly from the link I posted and then run the EXE. I'm guessing you tried to use Device Manager to update the drivers?

AVG isn't really known to cause BSODs, but an uninstallation/reinstallation wouldn't hurt. If nothing else, it will ensure you're running the latest version.
My System SpecsSystem Spec
29 Jul 2012   #5

Windows 7 Professional x64
 
 

Alright so I downloaded and ran the installer for the drivers and it told me that it was the current drivers, but I repaired them anyway. I'm about uninstall and reinstall AVG soon.

I'm actually getting an SSD today so I'm probably going to end up starting off clean with Windows 7 so hopefully things like AVG and these drivers shouldn't be much of an issue. Do you think it could be hardware related to the CPU though?
My System SpecsSystem Spec
29 Jul 2012   #6

Windows 7 Professional x64
 
 

It could be, unfortunately. If the BSODs persist after the clean install, go ahead and run the Prime95 tests to check.
My System SpecsSystem Spec
30 Jul 2012   #7

Windows 7 Professional x64
 
 

I had another though which was that I ran a memtest which returned this result


Any ideas what it means?
My System SpecsSystem Spec
31 Jul 2012   #8

Windows 7 Professional x64
 
 

It means RAM is a very likely cause for at least some of your BSODs. Try replacing your RAM, see if that helps anything.
My System SpecsSystem Spec
31 Jul 2012   #9

MS Windows 7 Ultimate SP1 64-bit
 
 

Lucario,
AVG has been known to cause problems.
On your new system, I strongly recommend using Microsoft Security Essential, MSE.
Link for MSE is in my signature.

MSE is the one and the only security software that I use, that I recommend and that I install.
My System SpecsSystem Spec
31 Jul 2012   #10

Windows 7 Professional x64
 
 

Karl - the later versions (post-2009) of AVG are not known to cause BSODs anymore. If AVG is showing as the probable cause of a BSOD, it is far more likely the network adapter drivers are the real cause. In this case, it looks like the cause is a combination of bad RAM and old network adapter drivers.
My System SpecsSystem Spec
Reply

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