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Windows 7: Rare BSOD; unable to recreate


29 Jul 2012   #1

Windows 7 Home Premium x64
 
 
Rare BSOD; unable to recreate

I built this PC for my dad for Christmas 2011, so the computer is about 7 months old. He has reported recently that he has experienced a couple BSODs (at least 2 but possibly 5 or more). It's my dad's work computer so this is a bit embarrassing and unacceptable on my part. It's been rock solid for the first 6 months so I'm thinking it must be a change made recently, but I don't use the computer so I'm not sure what it would be (my two younger siblings do use it a bit for light gaming and browsing). I don't have any troubleshooting/diagnostic experience, so I'm clueless after not being able to recreate it with prime95 or WEI. I'm hoping one of you here can work some magic with the attached Seven Forums zip file. Thanks in advance.


My System SpecsSystem Spec
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30 Jul 2012   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

Welcome
Appears that all you need to do is go to the Realtek Web site and update a driver
Rt64win7.sys file descriptionProductname:Realtek 8136/8168/8169 PCI/PCIe Adapters Description:Realtek 8136/8168/8169 NDIS 6.20 64-bit Driver Company:Realtek
My System SpecsSystem Spec
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 Rare BSOD; unable to recreate




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