BSOD Windows 7 Ultimate x64, 0x0000003B

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  1. Posts : 6
    Windows 7 Ultimate x64
       #1

    BSOD Windows 7 Ultimate x64, 0x0000003B


    I recently upgraded my laptop to Windows 7 about 3 weeks ago and all of the sudden within the past day or two I have been getting the BSoD at Start-Up and then it shuts itself off. I have read other forums that tell you to open Windows in safe mode, but it won't even let me do that! All it does is tease me by getting to the desktop for maybe 15 seconds and then the blue screen pops up again and I'm back to square one. So, I can't even download the SF Diagnostic Tool in order to get all the information on here that one might need.
      My Computer


  2. Posts : 2,913
    Windows 7 Ultimate x64 SP1
       #2

    What did you install/remove immediately before the problem started?

    How did you upgrade the laptop? Did you do an upgrade (Vista installed and you ran the upgrade disc) or did you do a clean install?
      My Computer


  3. Posts : 6
    Windows 7 Ultimate x64
    Thread Starter
       #3

    I don't recall installing or removing anything recently. I had Vista installed and then ran the upgrade disc.
      My Computer


  4. Posts : 2,913
    Windows 7 Ultimate x64 SP1
       #4

    To rule out a virus problem, download the Windows Defender Offline tool, boot from it, and do a complete scan of your system.

    What is Windows Defender Offline?
      My Computer


  5. Posts : 6
    Windows 7 Ultimate x64
    Thread Starter
       #5

    The problem with that, is that I can't even get into my start up, let alone the internet, before the blue screen pops up and then shuts my comp off.
      My Computer


  6. Posts : 2,913
    Windows 7 Ultimate x64 SP1
       #6

    Kader212 said:
    The problem with that, is that I can't even get into my start up, let alone the internet, before the blue screen pops up and then shuts my comp off.
    You don't boot into Windows. You create a bootable device and run it. Please review the link I posted. You will need to use another computer with a stable internet connection and download/create the WDO media.
      My Computer


  7. Posts : 6
    Windows 7 Ultimate x64
    Thread Starter
       #7

    Ok, so I downloaded windows defender and put it on a CD. So what do I do in order to restart my computer using windows defender?
      My Computer


  8. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #8

    Go back to post #4 by Kegobeer. He gave you a website with all the instructions.
      My Computer


  9. Posts : 6
    Windows 7 Ultimate x64
    Thread Starter
       #9

    What does it mean to restart my computer through the program though? That's what I don't understand.
      My Computer


  10. Posts : 2,913
    Windows 7 Ultimate x64 SP1
       #10
      My Computer


 
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