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Windows 7: blue screen error

30 Jul 2012   #1

 
 
blue screen error

i was just playing chess on my desktop and my computer restarted automatically and gave the blue screen error

i have tried changing my harddrive but it still has the same problem

it gives me this error

Problem signature: Problem Event Name: BlueScreen OS Version: 6.0.6000.2.0.0.768.2 Locale ID: 2057Additional information about the problem: BCCode: 116 BCP1: 834CA170 BCP2: 895CB640 BCP3: 00000000 BCP4: 00000002 OS Version: 6_0_6000 Service Pack: 0_0 Product: 768_1Files that help describe the problem: D:\Windows\Minidump\Mini120306-01.dmp D:\Users\glenn\AppData\Local\Temp\WER-58375-0.sysdata.xml D:\Users\glenn\AppData\Local\Temp\WERE648.tmp.version.txtRead our privacy statement: Privacy Statement for the Microsoft Error Reporting Service ive tried reinstalling the os but it still does not work. ive changed from windows 7 to vista and xp and still nothing happens.ive also ran darin bute and nuke and to clean my hard drive but the blue screen error still appearsi have a dell e520 intel core 2 cpu 4800 @1.800GHZ


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30 Jul 2012   #2
Microsoft MVP

64-bit Windows 8.1 Enterprise
 
 

Hello usmahn, and welcome to Seven Forums.

From your dump file, it shows this below. It looks like you may need to update your NVIDIA graphics driver to the latest version. If you already did, then try completely uninstalling and reinstalling it, or rolling back to an older driver version that did work properly for you.

Probably caused by : nvlddmkm.sys

Latest NVIDIA ForceWare Video Drivers Windows 7

Hope this helps,
Shawn
My System SpecsSystem Spec
30 Jul 2012   #3

 
 

how do i know which video driver to install?
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30 Jul 2012   #4

 

It's nvidia, go to the following link and let it autodetect - NVIDIA Driver Downloads - Automatically Detect NVIDIA Products
My System SpecsSystem Spec
30 Jul 2012   #5

 
 

it has a setup error.
setup detetced the opearting system in use is not windows. wheras i am using windows vista in safe mode?
My System SpecsSystem Spec
30 Jul 2012   #6

 

Product series - > GeForce 7 series
Operating System -> Vista 32bit


My System SpecsSystem Spec
30 Jul 2012   #7
Microsoft MVP

64-bit Windows 8.1 Enterprise
 
 

For your NVIDIA GeForce 7300 LE in a 32-bit Windows 7 or Vista

For 301.42 WHQL version: NVIDIA DRIVERS 301.42WHQL

OR

For 304.79 BETA version:NVIDIA DRIVERS 304.79BETA
My System SpecsSystem Spec
30 Jul 2012   #8

 
 

it keeps saying nvidia installer failed??
My System SpecsSystem Spec
30 Jul 2012   #9

Microsoft Windows 7 Pro 64-bit SP1
 
 

Try uninstalling the current drivers, then installing the newest ones.

-Justin
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30 Jul 2012   #10

 

Quote   Quote: Originally Posted by usmahn View Post
it keeps saying nvidia installer failed??
If you're still in safe mode you will need to boot in normal mode.
My System SpecsSystem Spec
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 blue screen error




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