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Windows 7: BSOD f4 error at different points of computer usage


30 Jul 2012   #1

Windows 7 x64
 
 
BSOD f4 error at different points of computer usage

Hello all,

First time poster here, so I hope I'll give you everything you need.

What's the problem?
I've got a self-built desktop that produces f4 BSODs at random.
- I've had them when I was booting up my computer and immediately after I just selected my user.
- I've had them when I was watching a movie on UTube
- I've had them when I was reading e-mails in Windows live mail

Sometimes I have multiple a day, sometimes I have them once a week.
So very inconsistent. The only consistent thing is that it's always an f4 BSOD. Moreover, the funny thing is that most of the time NO .dmp file is created; even though it is activated. It's like the crash happens before the file can be generated. I did manage to find you one .dmp file (which is in the attached ZIP).

Hope you experts out there can help me out ...

PS: I've already run Memtest a couple of times. All good.


My System SpecsSystem Spec
.

31 Jul 2012   #2

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
 
 

Hello there!

Seems like the dump files are very vague so we have to try the basics. You said you ran the Memtest. Did you run the MemTest86+ downloaded or the default Memory Test build-in to Windows? If you ran the MemTest86+ you have to run it over night i.e. 7 to 8 passes. Check this link Hardware Diagnostic | Captain Debugger

Uninstall AsUpIO.sys Driver Reference Table since it's known cause of BSOD it belongs to Asus Utilities it's best to remove any Asus Utilities except the drivers.

BSOD BUGCHECK SUMMARY

Code:

Loading Dump File [C:\Documents and Settings\Shyam\_jcgriff2_\dbug\__Kernel__\062612-15693-01.dmp]
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Debug session time: Tue Jun 26 23:40:04.849 2012 (GMT+5)
System Uptime: 0 days 0:21:35.831
BugCheck F4, {3, fffffa8008457730, fffffa8008457a10, fffff80003595510}
Probably caused by : csrss.exe
PROCESS_NAME:  csrss.exe
BUGCHECK_STR:  0xF4_C0000005
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
FAILURE_BUCKET_ID:  X64_0xF4_C0000005_IMAGE_csrss.exe
Bugcheck code 000000F4
Arguments 00000000`00000003 fffffa80`08457730 fffffa80`08457a10 fffff800`03595510
BiosVersion = 0802   
BiosReleaseDate = 12/21/2010
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
MaxSpeed:     3200
CurrentSpeed: 3207
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

My System SpecsSystem Spec
31 Jul 2012   #3

Windows 7 x64
 
 

Hi Capt.,

- I ran MemTest86+ for multiple passes, so that should be the problem.
- How should I uninstall this? Should I just delete it?

But more interestingly:
I did a file search on .dmp just now and found a lot more. Yet, they are not in the minidump folder. They are in a folder called LiveKernelReports. I'm attaching these now. Maybe you can get something out of those.

Appreciate the help so far!
My System SpecsSystem Spec
.


31 Jul 2012   #4

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
 
 

Quote   Quote: Originally Posted by vipersf View Post
Hi Capt.,

- I ran MemTest86+ for multiple passes, so that should be the problem.
- How should I uninstall this? Should I just delete it?

But more interestingly:
I did a file search on .dmp just now and found a lot more. Yet, they are not in the minidump folder. They are in a folder called LiveKernelReports. I'm attaching these now. Maybe you can get something out of those.

Appreciate the help so far!
For Asus go to Programs and Features you'll find Asus utilities there. The dump you gave me are pretty old but they are pointing to your Display drivers. Maybe you can run some stress test to check the stability of the card. Refer this article STOP 0x116: VIDEO_TDR_ERROR troubleshooting
My System SpecsSystem Spec
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 BSOD f4 error at different points of computer usage




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