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Windows 7: BSOD, need help to analyse dmp file

30 Jul 2012   #11
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

good now, go back to an elevated command prompt and run, once again:

CHKDSK /R C:

After that run that script again and attach the resulting file once again.

Let's hope chkdsk gives a better report this time.


My System SpecsSystem Spec
.
30 Jul 2012   #12
greenlocal

Windows 7 64-bit Operating System
 
 

really sorry but what does it mean by elevated command prompt ...

if u mean running cmd .. i still get the same errors for chkdsk and chkdsk /r
My System SpecsSystem Spec
30 Jul 2012   #13
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

Go To an Elevated Command Prompt


Elevated command prompt = Run CMD.EXE as administrator

WIN | type CMD.EXE | do not hit Enter |
in the PROGRAMS list, right-click on CMD.EXE |
choose "Run as administrator" |

Click on the YES button (if such appears)

WIN key = key with Microsoft log on top

for the guru:
WIN | type CMD.EXE | CTRL+SHIFT+ENTER key combo | ALT+Y keycombo


======================================================

Please rerun the script and attach the results.
My System SpecsSystem Spec
.

30 Jul 2012   #14
greenlocal

Windows 7 64-bit Operating System
 
 

i still get the same thing when i key in CHKDSK /R C: in elevated command prompt.
(the screenshot chkdsk2.jpg i've attached.)

running the script again do u mean going into powershell again? it seems that i get almost the same log as the first time...
My System SpecsSystem Spec
30 Jul 2012   #15
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

yep, go back into powershelll and run that script again.
attach the file again.
My System SpecsSystem Spec
30 Jul 2012   #16
greenlocal

Windows 7 64-bit Operating System
 
 

i've done that and it seems the same...

the logs showed the same time created... which is weird
My System SpecsSystem Spec
30 Jul 2012   #17
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

well greenlocal,
Stop clearing out the event logs for one thing.

that file should have shown the new and old and it did not.

We will try just a couple of more things before a clean install is the only solution.

Burn SeaGate Tools for DOS to a CD and run the extended test on your hard drive.

http://www.seagate.com/staticfiles/s...sDOS223ALL.ISO

The download is an iso file. Put a blank cd/dvd into your optical drive. Double-click on the iso and click on the resulting Burn button.
My System SpecsSystem Spec
31 Jul 2012   #18
greenlocal

Windows 7 64-bit Operating System
 
 

hi, i've ran the chkdisk /r :c and here are the attached script.
My System SpecsSystem Spec
31 Jul 2012   #19
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

Let me know when the extended test by seagate is finished.
and that test will take some time.
My System SpecsSystem Spec
31 Jul 2012   #20
greenlocal

Windows 7 64-bit Operating System
 
 

hi that might take some time as i'm busy these few days, thanks for ur help karl. will run the seagate test as soon as possible. the diskcheck seems ok rite?
My System SpecsSystem Spec
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 BSOD, need help to analyse dmp file




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