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Windows 7: BSOD, need help to analyse dmp file

31 Jul 2012   #21
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

no. The chkdsklogs you have submitted show some peculiarities. I'll respond after you have the seagate results.


My System SpecsSystem Spec
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02 Aug 2012   #22
greenlocal

Windows 7 64-bit Operating System
 
 

hi when i double click on the iso it opens like a winzip..how do i burn it into a cd?
My System SpecsSystem Spec
02 Aug 2012   #23
greenlocal

Windows 7 64-bit Operating System
 
 

hi i have burned the file into a disc but when i open it doesn't autorun..which should i select ?? (Refer attachment)
My System SpecsSystem Spec
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02 Aug 2012   #24
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

I don't have the slightest idea what you have done.

http://www.seagate.com/staticfiles/s...sDOS223ALL.ISO

That's an iso file file. After downloading, right-click on the ISO file .

You should see a menu and the very first choice should be Burn

If it is not, then download and use ImgBurn to burn the iso to dvd.

The Official ImgBurn Website
My System SpecsSystem Spec
02 Aug 2012   #25
greenlocal

Windows 7 64-bit Operating System
 
 

there is no burn in the mennu, first choice is open with winzip. will try again tomorrow
My System SpecsSystem Spec
02 Aug 2012   #26
greenlocal

Windows 7 64-bit Operating System
 
 

i have reboot the pc with the disc in it, the seagate tools dos ran but it came out no device found....this is so weird..
My System SpecsSystem Spec
02 Aug 2012   #27
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

Greenlocal,
Did you burn SeaToolsDOS223ALL.ISO to a DVD? Yes/No.

If yes, then how.
My System SpecsSystem Spec
02 Aug 2012   #28
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

greenlocal,
To satisfy my curiosity:
CTRL + ESC key combo | type isoburn | ENTER

Do you get a message window on the screen about usage of IsoBurn?
My System SpecsSystem Spec
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 BSOD, need help to analyse dmp file




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