Random BSOD Errors

Nashiz · 30 Jul 2012

Hi everyone. This is my first time on Seven Forums, as I thought it would be a good place to see if I could get help with my problem. I've owned my ASUS U56E Laptop for almost a year now. Never really had any problems, but since yesterday, I've experienced a Blue Screen of Death three times. It's occurred at random times, the desktop freezes and then just goes to the BSOD, then restarting and working fine again. I wasn't sure if this was a big deal but I read that BSOD's mean something is critically wrong. Here is the Seven Forums.zip folder from the SF Diag tool. Hopefully I can get this fixed. Thanks!

FredeGail · 30 Jul 2012

Hello Nashiz and welcome to Sevenforums!

You've provided the files just fine, except that we'll need the minidumps. Minidumps are necessary for us in order to look at different pointers and stacks of your BSOD.

Your Minidump content should be in the folder at the path C:\Windows\Minidump. If there's no files inside, make sure minidumps are enabled by -

Go to Start, then Run, then type in "sysdm.cpl" (without the quotes) and press Enter
Click on the Advanced tab
Click on the Startup and Recovery button
Ensure that "Automatically restart" is unchecked
Under the Write Debugging Information header select "Small memory dump (64 kB)" in the dropdown box
Ensure that the Small Dump Directory is listed as "%systemroot%\Minidump" (without the quotes)
Click OK twice to exit the dialogs, then reboot for the changes to take effect.

Next time you'd experience a BSOD, a dump is supposed to be generated. When it's generated, wrap it up in a zip and upload it separately.

Thank you!
Frederik.