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Windows 7: BSOD while downloading torrents - system crashes every time

30 Jul 2012   #11
kegobeer

Windows 7 Ultimate x64 SP1
 
 

I don't think disabling IPv6 is going to help with the BSOD, especially if it's not being used by his router and/or any other application. If anything, the number of connections may be part of the BSOD problem. Since torrent software can be finicky at best, reducing the active connections to something lower than 100 (probably lower than 50) would be a start, after removing Daemon Tools of course.


My System SpecsSystem Spec
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30 Jul 2012   #12
johnjames2

Windows 7 x64
 
 

Thanks... I tried limiting connections in UTorrent to 20 and tried to DL 1 single file. Still crashes.

This thing is driving me crazy. I've had no problems with torrents for years through 4 separate laptops, then all of a sudden bang - 3 days ago BSOD 100% of the time.

No windows updates or other software installation. It happened literally while I was watching "Where the Red Fern Grows" on YouTube. Before the movie, everything was fine. Afterwords, BSOD every single time.

I ran mem diagnostics too in case RAM was bad - but everything checks out. Doesn't seem to be hardware related at all.
My System SpecsSystem Spec
30 Jul 2012   #13
centaur78

Windows 7 ultimate x64
 
 

Hi john

All the dumps you have provided here are minidump's pointing to Netio.sys whch is a network related issue.....

The best way to get a more clear picture of the BSOD is to either have a complete dump or a kernel dump.... which would atleast help us to see whats causing the problem.

You can change this by the following steps..

Click Start, and on the search type "view advanced system settings"
Under Startup and recovery select the write debugging information to either a complete memory dump if its available or Kernel memory dump
click ok and reboot for this to take effect..

The recreate the BSOD by using the utorrent and post the memory.dmp file here
My System SpecsSystem Spec
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30 Jul 2012   #14
johnjames2

Windows 7 x64
 
 

Thank you Centaur,

Kernel Mem dump was available. I followed your instructions and tried to use the SF Diag Tool to create a new set of files, based on the kernel mem dump, which I could zip and attach for you. But I ran into significant issues. "Driver List" returned an error as did "Event Log" and some of the others too.

Perhaps I'm not doing this correctly?
My System SpecsSystem Spec
31 Jul 2012   #15
centaur78

Windows 7 ultimate x64
 
 

Try running with administrative privilege.

if not you could open up even viewer and save the respective Application ans System logs..
My System SpecsSystem Spec
31 Jul 2012   #16
johnjames2

Windows 7 x64
 
 

Could've sworn I did that... er, must be 'user error.' :0)

Anyway, here you go. Any advice is really, really appreciated.
My System SpecsSystem Spec
31 Jul 2012   #17
centaur78

Windows 7 ultimate x64
 
 

Hi John

the BSOD dumps you send me where minidumps as before...

you need to go in here %SystemRoot%\MEMORY.DMP

to get you kernel dump
My System SpecsSystem Spec
31 Jul 2012   #18
johnjames2

Windows 7 x64
 
 

I have the MEMORY.DMP file. It's too big to post here, even if I compress it.

I also have the SF Diagnostic tool. I'd like to use the SF Diagnostic tool on the MEMORY.DMP file, but I can't. I can open the MEMORY.DMP file with SF Diagnostics, but this doesn't allow me to run it as administrator, which means it doesn't work. If I run the SF Diagnostic tool as administrator, I can't specify the MEMORY.DMP file to analyze. It automatically selects minidump files.

Please... how do I get around this?
My System SpecsSystem Spec
31 Jul 2012   #19
centaur78

Windows 7 ultimate x64
 
 

It sure is...because it would be same as your physical memory.

Try to see if you could open up the memory dump using the Bluescreen view by going into OPTIONS and selecting the first one and browsing to the place where you have the memory.dmp

Let me know what you see there..
My System SpecsSystem Spec
31 Jul 2012   #20
johnjames2

Windows 7 x64
 
 

Here's what I see...
My System SpecsSystem Spec
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 BSOD while downloading torrents - system crashes every time




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