0x0000001E Random BSOD

Deleted689 · 30 Jul 2012

Hello everyone, I need a little help with my new computer that I recently built. I've been getting a random 0x0000001E BSOD and haven't a clue how to fix it. The computer is overclocked but I have run multiple stress tests to ensure it is stable. I ran Prime95 for over 24 hours with no errors, IntelBurnTest @ Maximum Level for 15 runs, Furmark and 3DMark11 to test the VGA (no O/C) and I have run Memtest on the ram which showed no errors. I have attached the zip file with all the system info so hopefully someone can help me out with this. Thanks in advance.

richc46 · 30 Jul 2012

Welcome
Looks like a driver, but which one? A driver verifier may help.
Driver Verifier
I'd suggest that you first backup your data and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Windows 7 Startup Repair feature).

In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.
Driver Verifier - Enable and Disable

centaur78 · 30 Jul 2012

hmm

looks like based on your last dump and appevent and sysevent ... its looks more of networking and graphics issue.

Try uninstalling xbox live related client .... as well as steam..

Try also reinstalling the drivers for networking and graphics cards...

Deleted689 · 31 Jul 2012

Last night I tried Centaur78's suggestions and uninstalled everything he mentioned. I booted into safe mode and used driver sweeper clean out all traces of the amd drivers. Then rebooted and installed the latest network drivers from the asus site, catalyst 12.6 from amd, xbox live client and steam. This morning I left the system on before I went to work to download my games from steam as I forgot to backup the steam apps folder before I uninstalled. I just got home and turned on the monitor to find another bsod...this one was "APC INDEX MISMATCH".

richc46 · 31 Jul 2012

Try what I suggested, now. There will be no guessing, we will know if and what driver is involved.

kegobeer · 31 Jul 2012

Do you have any kind of system tweaking application installed, something that's supposed to keep your system running in tip-top shape?

Deleted689 · 31 Jul 2012

kegobeer said:

Do you have any kind of system tweaking application installed, something that's supposed to keep your system running in tip-top shape?

Nope, I do have ashampoo winoptimizer 9 installed but only use it to clear cookies, history etc.

kegobeer · 31 Jul 2012

I recommend you follow Rich's advice at this point.

Deleted689 · 28 Aug 2012

About 2 weeks ago I found and updated to the latest BIOS and it seems to have fixed my problems. I haven't had a single BSOD since so thanks for the help. Much appreciated.