Windows 7: BSOD while gaming

lordchest · 30 Jul 2012

i get a NTOSKRL while gaming some one please help.

Capt.Jack Sparrow · 31 Jul 2012

Hello there!

Seems like it's a hardware component is causing the system to crash. Please follow this guide and try out the steps mentioned. Stop 0x124 - what it means and what to try

It does look like WHEA error for a MCA fault, that's mostly CPU.

Code:

6: kd> !errrec fffffa800cfe8028
===============================================================================
Common Platform Error Record @ fffffa800cfe8028
-------------------------------------------------------------------------------
Record Id     : 01cd6ebe45bc0523
Severity      : Fatal (1)
Length        : 928
Creator       : Microsoft
Notify Type   : Machine Check Exception
Timestamp     : 7/31/2012 2:07:01
Flags         : 0x00000000

===============================================================================
Section 0     : Processor Generic
-------------------------------------------------------------------------------
Descriptor    @ fffffa800cfe80a8
Section       @ fffffa800cfe8180
Offset        : 344
Length        : 192
Flags         : 0x00000001 Primary
Severity      : Fatal

Proc. Type    : x86/x64
Instr. Set    : x64
Error Type    : Micro-Architectural Error
Flags         : 0x00
CPU Version   : 0x00000000000106a5
Processor ID  : 0x0000000000000006

===============================================================================
Section 1     : x86/x64 Processor Specific
-------------------------------------------------------------------------------
Descriptor    @ fffffa800cfe80f0
Section       @ fffffa800cfe8240
Offset        : 536
Length        : 128
Flags         : 0x00000000
Severity      : Fatal

Local APIC Id : 0x0000000000000006
CPU Id        : a5 06 01 00 00 08 10 06 - bd e3 98 00 ff fb eb bf
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00

Proc. Info 0  @ fffffa800cfe8240

===============================================================================
Section 2     : x86/x64 MCA
-------------------------------------------------------------------------------
Descriptor    @ fffffa800cfe8138
Section       @ fffffa800cfe82c0
Offset        : 664
Length        : 264
Flags         : 0x00000000
Severity      : Fatal

Error         : Internal unclassified (Proc 6 Bank 5)
  Status      : 0xfa00000000400405

According to the System Info here devices are having missing drivers:

Code:

Logitech Cordless Device    {A3535E08-EB26-49A9-8AE0-786ED1242812}\VID_046D&PID_C52B&REV_1201&MI_02\7&523687E&0&00    The drivers for this device are not installed.
Audio device on USB bus    MEDIA\PGUSBMM3ADAPTER\6&1D0DEFC4&0&ID01    The drivers for this device are not installed.
NEC Electronics USB 3.0 Root Hub    NUSB3\ROOT_HUB30\5&B235176&0    This device cannot start.
Logitech Cordless Device    {A3535E08-EB26-49A9-8AE0-786ED1242812}\VID_046D&PID_C52B&REV_1201&MI_02&QID_101B&WI_01\7&523687E&0&01    The drivers for this device are not installed.
Logitech Cordless Device    {A3535E08-EB26-49A9-8AE0-786ED1242812}\VID_046D&PID_C52B&REV_1201&MI_02&QID_2008&WI_02\7&523687E&0&02    The drivers for this device are not installed.

BSOD BUGCHECK SUMMARY

Code:


Loading Dump File [C:\Documents and Settings\Shyam\_jcgriff2_\dbug\__Kernel__\073012-8595-01.dmp]
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Debug session time: Tue Jul 31 07:37:01.017 2012 (GMT+5)
System Uptime: 0 days 0:20:46.938
BugCheck 124, {0, fffffa800cfe8028, fa000000, 400405}
Probably caused by : hardware
BUGCHECK_STR:  0x124_GenuineIntel
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_MAE
Bugcheck code 00000124
Arguments 00000000`00000000 fffffa80`0cfe8028 00000000`fa000000 00000000`00400405
BiosVersion = 0903   
BiosReleaseDate = 09/20/2011
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
MaxSpeed:     3070
CurrentSpeed: 3070
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

Windows 7: BSOD while gaming

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