| Windows 7: BSOD usually when looking at video |
31 Jul 2012
|
#1 | | Microsoft Windows 7 Ultimate 32-bit 7601 Multiprocessor Free Service Pack 1 Mora, Dalicarlia, Sweden |
BSOD usually when looking at video I have started to get some crashes. They come usally when I'm using Chrome to look at videos (YouTube), but they also occur when I'm listening to music and doing something else e.g. using Visual Studio at the same time.
I have gotten about four crashes lately. Only two of them created a minidump?
Hope you can help!
// Anders | My System Specs |
| System Manufacturer/Model Number Dell Vostro 1720 OS Microsoft Windows 7 Ultimate 32-bit 7601 Multiprocessor Free Service Pack 1 CPU Intel(R) Core(TM)2 Duo CPU P8700 @ 2.53GHz, 2 cores Motherboard Dell Inc. 0J056T Memory 4GB Graphics Card NVIDIA GeForce 9600M GS, 512 Mb Sound Card High Definition Audio Device Screen Resolution 1440 x 900 x 59 hertz Keyboard Standard Keyboard - PS/2 Mouse Microsoft Wireless Notebook Presenter Mouse 8000 (IntelliPoi Hard Drives ST750LX003-1AC154 ATA Device 698,64 GB Internet Speed 14 - 20 Mb/s Other Info Bios: Dell Inc. A08, 2010-03-05 |
31 Jul 2012
|
#2 | | Windows 7 Home Premium SP1, clean install, upgrade disc CT |
Welcome
Based upon your dump report and your description. I would start with your video card driver
nvlddmkm.sys
Update at the website. More on code 116: STOP 0x116: VIDEO_TDR_ERROR troubleshooting | My System Specs | | System Manufacturer/Model Number Dell XPS 420 OS Windows 7 Home Premium SP1, clean install, upgrade disc CPU Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech Motherboard Dell Memory 6 gb Graphics Card ATI Radeon 256MB HD3650 Sound Card Intergrated 7.1 Channel Audio Monitor(s) Displays Dell SP2009W 20" Keyboard Dell USB Keyboard Mouse Dell Premium Optical USB Cooling Fan Hard Drives 640 GB Serial ATA Hard drive Internet Speed DSL 2.85 |
31 Jul 2012
|
#3 | | Microsoft Windows 7 Ultimate 32-bit 7601 Multiprocessor Free Service Pack 1 Mora, Dalicarlia, Sweden |
Hello Richard,
I have been busy with backing up my system...
But now I have checked with NVidea and they say:
GeForce 9600M GS 301.42 Your PC currently has the latest driver installed for your GPU. No driver update is necessary at this time.
So, I have the latest driver. should I uninstall and install it again?
// Anders | My System Specs | | System Manufacturer/Model Number Dell Vostro 1720 OS Microsoft Windows 7 Ultimate 32-bit 7601 Multiprocessor Free Service Pack 1 CPU Intel(R) Core(TM)2 Duo CPU P8700 @ 2.53GHz, 2 cores Motherboard Dell Inc. 0J056T Memory 4GB Graphics Card NVIDIA GeForce 9600M GS, 512 Mb Sound Card High Definition Audio Device Screen Resolution 1440 x 900 x 59 hertz Keyboard Standard Keyboard - PS/2 Mouse Microsoft Wireless Notebook Presenter Mouse 8000 (IntelliPoi Hard Drives ST750LX003-1AC154 ATA Device 698,64 GB Internet Speed 14 - 20 Mb/s Other Info Bios: Dell Inc. A08, 2010-03-05 |
31 Jul 2012
|
#4 | | Windows 7 Home Premium SP1, clean install, upgrade disc CT |
Anders
If you did not, update from the website and not windows updater.
If they say you have the most current, go to device manager and try to roll back to prior version. Before you try anything, create a system restore point, it may be necessary to use in the future. | My System Specs | | System Manufacturer/Model Number Dell XPS 420 OS Windows 7 Home Premium SP1, clean install, upgrade disc CPU Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech Motherboard Dell Memory 6 gb Graphics Card ATI Radeon 256MB HD3650 Sound Card Intergrated 7.1 Channel Audio Monitor(s) Displays Dell SP2009W 20" Keyboard Dell USB Keyboard Mouse Dell Premium Optical USB Cooling Fan Hard Drives 640 GB Serial ATA Hard drive Internet Speed DSL 2.85 |
02 Aug 2012
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#5 | | Microsoft Windows 7 Ultimate 32-bit 7601 Multiprocessor Free Service Pack 1 Mora, Dalicarlia, Sweden |
Unfortunately I didn't have any restore point before this problem occured.
So I uninstalled the NVidia driver. Used Driver Sweeper to make sure it was gone. and then installed the latest version again.
So far it seems to work...
Thanks for you help!
// Anders | My System Specs | | System Manufacturer/Model Number Dell Vostro 1720 OS Microsoft Windows 7 Ultimate 32-bit 7601 Multiprocessor Free Service Pack 1 CPU Intel(R) Core(TM)2 Duo CPU P8700 @ 2.53GHz, 2 cores Motherboard Dell Inc. 0J056T Memory 4GB Graphics Card NVIDIA GeForce 9600M GS, 512 Mb Sound Card High Definition Audio Device Screen Resolution 1440 x 900 x 59 hertz Keyboard Standard Keyboard - PS/2 Mouse Microsoft Wireless Notebook Presenter Mouse 8000 (IntelliPoi Hard Drives ST750LX003-1AC154 ATA Device 698,64 GB Internet Speed 14 - 20 Mb/s Other Info Bios: Dell Inc. A08, 2010-03-05 |
02 Aug 2012
|
#6 | | Windows 7 Home Premium SP1, clean install, upgrade disc CT |
Looks like your BSOD problem is solved, good luck | My System Specs | | System Manufacturer/Model Number Dell XPS 420 OS Windows 7 Home Premium SP1, clean install, upgrade disc CPU Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech Motherboard Dell Memory 6 gb Graphics Card ATI Radeon 256MB HD3650 Sound Card Intergrated 7.1 Channel Audio Monitor(s) Displays Dell SP2009W 20" Keyboard Dell USB Keyboard Mouse Dell Premium Optical USB Cooling Fan Hard Drives 640 GB Serial ATA Hard drive Internet Speed DSL 2.85 BSOD usually when looking at video problems? All times are GMT -5. The time now is 08:53 PM. | |