BSOD When watching videos on YouTube error STOP: 0x00000019

Massaddict · 31 Jul 2012

I just got a BSOD with the error STOP: 0x00000019, I've been recently getting BSOD with different types of errors like 0x0000001E and 0x0000001a. When I got those errors I was told to switch the RAM slots to a different dual channel option and when I did it, my computer could run in normal mode. Now everythings a bit shaky and somethings freeze for a second. My computer is 3 weeks old and it really sucks to have these problems already

. I would like to restore my whole computer as in back to it's factory or new settings if it helps get rid of a virus of some sort. Sorry for not using 7-ZIP, I didn't have it installed.

**Capt.Jack Sparrow** · 01 Aug 2012

Hello there!

Seems like you have 2 virus protection i.e. Avast and AVG please uninstall both of them and run the cleanup tool Download tools and utilities | AVG Worldwide , avast! Uninstall Utility | Download aswClear for avast! Removal then you can reinstall one of them.

Run Hardware Diagnostic (RAM and hard Drive) Hardware Diagnostic | Captain Debugger

Run SFC Scan SFC /SCANNOW Command - System File Checker

BSOD BUGCHECK SUMMARY

Code:


Loading Dump File [C:\Documents and Settings\Shyam\_jcgriff2_\dbug\__Kernel__\072812-24632-01.dmp]
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Debug session time: Sun Jul 29 10:35:40.431 2012 (GMT+5)
System Uptime: 0 days 0:16:37.633
BugCheck 50, {fffff682ff802070, 0, fffff80002f48160, 5}
Probably caused by : memory_corruption ( nt!MiTrimWorkingSet+c0 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x50
PROCESS_NAME:  CCC.exe
FAILURE_BUCKET_ID:  X64_0x50_nt!MiTrimWorkingSet+c0
Bugcheck code 00000050
Arguments fffff682`ff802070 00000000`00000000 fffff800`02f48160 00000000`00000005
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Documents and Settings\Shyam\_jcgriff2_\dbug\__Kernel__\072912-40435-01.dmp]
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Debug session time: Mon Jul 30 01:40:04.435 2012 (GMT+5)
System Uptime: 0 days 0:02:03.637
BugCheck 50, {fffff88008a1c3c0, 1, fffff80002edb0ee, 0}
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : ntkrnlmp.exe ( nt!ExAcquireResourceSharedLite+4e )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x50
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x50_nt!ExAcquireResourceSharedLite+4e
Bugcheck code 00000050
Arguments fffff880`08a1c3c0 00000000`00000001 fffff800`02edb0ee 00000000`00000000
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Documents and Settings\Shyam\_jcgriff2_\dbug\__Kernel__\073012-115456-01.dmp]
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Debug session time: Tue Jul 31 07:24:32.532 2012 (GMT+6)
System Uptime: 0 days 2:47:51.359
BugCheck 50, {fffff88009eab018, 1, fffff88004307756, 2}
Probably caused by : dxgkrnl.sys ( dxgkrnl!DXGADAPTER::ReleaseReference+16 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x50
PROCESS_NAME:  CCC.exe
FAILURE_BUCKET_ID:  X64_0x50_dxgkrnl!DXGADAPTER::ReleaseReference+16
Bugcheck code 00000050
Arguments fffff880`09eab018 00000000`00000001 fffff880`04307756 00000000`00000002
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Documents and Settings\Shyam\_jcgriff2_\dbug\__Kernel__\073012-33961-01.dmp]
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Debug session time: Mon Jul 30 21:59:53.707 2012 (GMT+5)
System Uptime: 0 days 0:01:57.909
BugCheck 1A, {41790, fffffa8004d68650, ffff, 0}
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+355e4 )
BUGCHECK_STR:  0x1a_41790
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  avast.setup
FAILURE_BUCKET_ID:  X64_0x1a_41790_nt!_??_::FNODOBFM::_string_+355e4
Bugcheck code 0000001A
Arguments 00000000`00041790 fffffa80`04d68650 00000000`0000ffff 00000000`00000000
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``