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Windows 7: Random BSOD (BAD_POOL_HEADER)

31 Jul 2012   #1

Windows 7 Home Premium x64
 
 
Random BSOD (BAD_POOL_HEADER)

I followed the instructions on the guide to posting problems using the SF diag tool and I've attached the 8 diagnosis info in the zip file

My PC is 4 years old and I bought it brand new straight from Dell. I've replaced the gfx card (from AMD Radeon HD 2600 to Nvidia Geforce GTX 550 Ti), added 2 GB more RAM and upgraded from Windows Vista Home Premium x32 to Windows 7 Ultimate x64 during the time i've had it. These are the only changes I've made to my PC

I started getting BOSDs around 6 months ago give or take, and I've had the BSOD no more than 10 times in this 6 month period. Every single time I've gotten a BOSD, it says 'BAD_POOL_HEADER' at the top of the page. I don't know the error code as I've never thought of writing it down. If you need the error code, please tell me how to retrieve it because I have no idea.

I don't know why it happens. It sometimes happens when I'm browsing the web, it sometimes happens when I'm playing games (e.g. Counter Strike: Source, Football Manager 2012)

Thanks in advance for any help or advice
-Jake

My System SpecsSystem Spec
.

01 Aug 2012   #2
Microsoft MVP

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
 
 

Hi there!

Seems like it may be your AVG that's causing the crashes i.e. avgidsfiltera.sys please uninstall it and use the removal tool Download tools and utilities | AVG Worldwide

Reinstall your display driver i.e. nvlddmkm.sys You need to do a Driver Cleanup follow this guide nVidia Driver Cleanup Guide | Captain Debugger

Run SFC Scan SFC /SCANNOW Command - System File Checker


BSOD BUGCHECK SUMMARY

Code:

Loading Dump File [C:\Documents and Settings\Shyam\_jcgriff2_\dbug\__Kernel__\072512-33462-01.dmp]
Built by: 7600.17017.amd64fre.win7_gdr.120503-2030
Debug session time: Wed Jul 25 11:00:03.515 2012 (GMT+6)
System Uptime: 0 days 15:44:55.341
BugCheck 1A, {41790, fffffa8001d347e0, ffff, 0}
Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_PROCESS_HEAP::FreeBlock+53 )
BUGCHECK_STR:  0x1a_41790
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  chrome.exe
FAILURE_BUCKET_ID:  X64_0x1a_41790_dxgmms1!VIDMM_PROCESS_HEAP::FreeBlock+53
Bugcheck code 0000001A
Arguments 00000000`00041790 fffffa80`01d347e0 00000000`0000ffff 00000000`00000000
BiosVersion = A04
BiosReleaseDate = 03/27/2008
SystemManufacturer = Dell Inc.
SystemProductName = Dell XPS420                  
MaxSpeed:     2400
CurrentSpeed: 2394
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
Loading Dump File [C:\Documents and Settings\Shyam\_jcgriff2_\dbug\__Kernel__\073112-32245-01.dmp]
Built by: 7600.17017.amd64fre.win7_gdr.120503-2030
Debug session time: Tue Jul 31 19:31:42.824 2012 (GMT+5)
System Uptime: 0 days 13:44:09.040
BugCheck 24, {1904fb, fffff880060881e8, fffff88006087a50, fffff80002df7000}
*** WARNING: Unable to verify timestamp for avgidsfiltera.sys
*** ERROR: Module load completed but symbols could not be loaded for avgidsfiltera.sys
Probably caused by : Pool_Corruption ( nt!ExDeferredFreePool+174 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  chrome.exe
BUGCHECK_STR:  0x24
FAILURE_BUCKET_ID:  X64_0x24_nt!ExDeferredFreePool+174
Bugcheck code 00000024
Arguments 00000000`001904fb fffff880`060881e8 fffff880`06087a50 fffff800`02df7000
BiosVersion = A04
BiosReleaseDate = 03/27/2008
SystemManufacturer = Dell Inc.
SystemProductName = Dell XPS420                  
MaxSpeed:     2400
CurrentSpeed: 2394
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
Loading Dump File [C:\Documents and Settings\Shyam\_jcgriff2_\dbug\__Kernel__\073112-41246-01.dmp]
Built by: 7600.17017.amd64fre.win7_gdr.120503-2030
Debug session time: Tue Jul 31 05:46:22.427 2012 (GMT+5)
System Uptime: 0 days 17:35:13.643
BugCheck 19, {3, fffff8a01e410820, fffffa80053b93d0, fffff8a003206440}
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : Pool_Corruption ( nt!ExFreePool+780 )
BUGCHECK_STR:  0x19_3
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x19_3_nt!ExFreePool+780
Bugcheck code 00000019
Arguments 00000000`00000003 fffff8a0`1e410820 fffffa80`053b93d0 fffff8a0`03206440
BiosVersion = A04
BiosReleaseDate = 03/27/2008
SystemManufacturer = Dell Inc.
SystemProductName = Dell XPS420                  
MaxSpeed:     2400
CurrentSpeed: 2394
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``

My System SpecsSystem Spec
01 Aug 2012   #3

Windows 7 Home Premium x64
 
 

Hopefully this solves the problem!

Thanks man, much appreciated.
My System SpecsSystem Spec
.


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 Random BSOD (BAD_POOL_HEADER)





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