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Windows 7: BSOD serveral times a day, error 0x0000001e

31 Jul 2012   #1

MS Windows 7 Ultimate 64-bit SP1
 
 
BSOD serveral times a day, error 0x0000001e

reinstalled windows7 didn't work

here's the dump file

thx!


My System SpecsSystem Spec
.

31 Jul 2012   #2

Windows 7 Ultimate x64 SP1
 
 

First, fill out your system specs. Click the link in my signature to do it.

Second, where did you get your drivers? Did you install drivers?
My System SpecsSystem Spec
31 Jul 2012   #3

Windows 7 Ultimate x64 SP1
 
 

I ask about the drivers, because your minidump points to your Atheros driver causing the BSOD.
My System SpecsSystem Spec
.


31 Jul 2012   #4

MS Windows 7 Ultimate 64-bit SP1
 
 

specs completed.

installed tp-link usb wifi driver: TL-WN721N(C)_V1_WN722N(C)_V1, also the display card driver, nothing else

thx for the quick response
My System SpecsSystem Spec
31 Jul 2012   #5

Windows 7 Ultimate x64 SP1
 
 

Visit Asus and install the drivers for your motherboard.
My System SpecsSystem Spec
02 Aug 2012   #6

MS Windows 7 Ultimate 64-bit SP1
 
 

Installed the drivers from Asus website, including:
Realtek network driver
Realtek audio driver
Intel Chipset

Just got another BSOD while playing Diablo 3, here is the latest dump

Thx!
My System SpecsSystem Spec
02 Aug 2012   #7

MS Windows 7 Ultimate SP1 64-bit
 
 

James,

Good start on the specs. Here is a procedure that will enable you to fill in some info which needs to be there. Unfortunately, our canned tool for updating your specs could benefit from some modernization.

Update your SevenForums System Specs
User CP (located on the top menu bar) |
Your Profile | Edit System Spec
(left-hand column)

To gather info, use Speccy (my favorite) or SIW or System Info

In the System Manufacturer Block, enter:
Manufacturer and Model and
ADD the word laptop, desktop, netbook or tablet.
For example:
Toshiba Satellite L305D notebook.

Provide full windows version info, for example:
MS Windows 7 Ultimate SP1 64-bit

Use the “Other Info” block for Optical Reader,
Mouse, touchpad, wifi adapter, speakers, monitor, etc

Scroll down and click on SAVE CHANGES.

You will find that in Speccy, you can select info from the display
using your mouse/touchpad and then paste that info into your specs.

SIW is a marvelous program, but the free version does not offer
this capability.

==================================================

===================================================

Run the script which I include and attach the resulting computerinfo.txt file to your next post.

# **********************INSTRUCTIONS**************************
# STEP 1 ** RUN POWERSHELL AS ADMINISTRATOR ******************
# ************************************************************
#
# WIN key | type POWERSHELL | do NOT hit ENTER |
# in the PROGRAMS list, right-click on WINDOWS POWERSHELL |
# choose "Run as administrator" |
# Click on the YES button (if such appears)
#
# WIN key = key with Microsoft log on top
#
# for the guru:
# WIN | type POWERSHELL | CTRL+SHIFT+ENTER key combo | ALT+Y keycombo
# ************************************************************
# STEP 2 ** COPY AND PASTE ***********************************
# ************************************************************
#
# COPY the script using CTRL+C,
# COPY every line of script down thru both EXIT statements
#
# PASTE into Powershell
#----Right-Click at the PowerShell Prompt
#----(Ctrl+V does not work)
#
# Start copying with first script line without a # at start of the line
# Note: Actually, you can paste the entire file if you rather
#-------Lines starting with a # are ignored by PowerShell
# ************************************************************
# STEP 3 ** SCRIPT OUTPUT & SCRIPT PURPOSE *******************
# ************************************************************
# --The script output and purpose is given at the very front of the script
#
# --The script output and purpose is given at the very front of the script
#
# ************************************************************
# ***************** NOTE - POWERSHELL VERSION*****************
# if you receive this error msg:
#--The system can not find the path specified
# you may need to update your PowerShell
# you must be using Powershell 2.0 or later.
#
# To determine your Powershell version:
#---Run PowerShell
#---enter $host.version
#---you should see at least:
# Major Minor Build Revision
# ----- ----- ----- --------
# 2......0......-1.....-1
#
# If you do not see the above, update your Vista/Win 7.
# ************************************************************
# *************** NOTE - EXECUTION POLICY*********************
# If you haven't set the execution policy, you may need to:
#---Run PowerShell
#---enter SET-EXECUTIONPOLICY -EXECUTIONPOLICY REMOTESIGNED
# ************************************************************

Script:
# ***********************************************************************
# Puts COMPUTERINFO.TXT on your desktop
# COMPUTERINFO.TXT contains info about your bios and your computer system
# ***********************************************************************

function get-ID 
  
param ([string]$title, [int]$arraycnt, [int]$arrayndx
  
$id " " $title " "
  
If ($arraycnt -ne 1) {$id $id + [string]$arrayndx " "}
  
$id }
function 
get-title param ([string]$id
  
$hashes = ([int](31 $id.length)/2)
  
$hashstr '#' $hashes
  $title 
$hashstr $id $hashstr
  
If ($title.length -le 51) {$title += "#"}
  
$title  }
$sterne "*" 79
$ossys 
= @(gwmi win32_operatingsystem)
$ossyscnt $ossys.count
$ossysid 
get-id "WIN" 1 0
$dskvol 
= @(gwmi win32_volume)
$dskvolcnt $dskvol.count
$dskarr 
=@(gwmi win32_diskdrive)
$dskarrcnt $dskarr.count
$cpu 
= @(gwmi win32_processor)
$cpucnt $cpu.count
$mobo 
gwmi win32_BaseBoard
$moboid 
get-id "MOTHERBOARD" 1 0
$bootcfg 
gwmi Win32_BootConfiguration 
$bootid 
get-id "BOOT CONFIGURATION" 1 0
$Build 
gwmi Win32_WMISetting
$osid 
get-id "COMPUTER INFO" 1 0
$CS   
gwmi Win32_ComputerSystem   
$CSprod  
gwmi Win32_ComputerSystemProduct 
$id 
get-id "BIOS" 1 0
$csid 
get-id "COMPUTER INFO" 1 0
$bios 
gwmi win32_bios
$obj 
= new-object -typename PSobject
$obj 
Add-member -membertype noteproperty -name (Get-title $id ) -value $sterne -passthru |
 
add-member -membertype noteproperty -name ($id "Name") -value($bios.name) -passthru |
 
add-member -membertype noteproperty -name ($id "Manufacturer") -value($bios.manufacturer) -passthru|
 
add-member -membertype noteproperty -name ($id "Release Date") -value($bios.converttodatetime($bios.releasedate)) -passthru |
 
add-member -membertype noteproperty -name ($id "Serial Number") -value($bios.SerialNumber) -passthru |
 
Add-member -membertype noteproperty -name (Get-title $csid) -value $sterne -passthru |
 
add-member -membertype noteproperty -name ("Manufacturer") -value($cs.manufacturer) -passthru |
 
add-member -membertype noteproperty -name ("Model") -value($cs.model) -passthru |
 
add-member -membertype noteproperty -name ("Primary Owner") -value($cs.primaryownername) -passthru |
 
add-member -membertype noteproperty -name ("Type") -value($cs.systemtype) -passthru |
 
add-member -membertype noteproperty -name ("Total Memory") -value(([string][int]($cs.totalphysicalmemory/1073741824) + " GB")) -passthru |
 
add-member -membertype noteproperty -name ("User Name") -value($cs.username) -passthru |
 
add-member -membertype noteproperty -name ("Product Name") -value($csprod.name) -passthru |
 
add-member -membertype noteproperty -name ("Version") -value($csprod.version) -passthru |
 
add-member -membertype noteproperty -name ("Build version") -value($build.BuildVersion) -passthru |
 
add-member -membertype noteproperty -name ("Identifying Number") -value($csprod.identifyingnumber) -passthru |
 
add-member -membertype noteproperty -name ("Vendor") -value($csprod.vendor) -passthru |
 
add-member -membertype noteproperty -name ("Boot Directory") -value($bootcfg.bootdirectory) -passthru |
 
add-member -membertype noteproperty -name ("Last Drive") -value($bootcfg.lastdrive) -passthru |
 
add-member -membertype noteproperty -name ($moboID "Manufacturer") -value($mobo.manufacturer) -passthru |
 
add-member -membertype noteproperty -name ($moboid "Product Type" )     -value($mobo.product) -passthru |
 
add-member -membertype noteproperty -name ($moboid "Serial Number")  -value($mobo.serialnumber)
for (
$ndx=1$ndx -le $ossyscnt$ndx++) {
  
$d $ossys[$ndx 1]
  
$ossysid get-id "WIN" $ossyscnt $ndx
 $obj 
add-member -membertype noteproperty -name ($ossysid "Build Number") -value($d.buildnumber) -passthru |
 
add-member -membertype noteproperty -name ($ossysid "OS Version") -value($d.caption) -passthru |
 
add-member -membertype noteproperty -name ($ossysid "Country Code") -value($d.countrycode) -passthru |
## add-member -membertype noteproperty -name ($ossysid + "Service Pack") -value($d.csdversion) -passthru |
 
add-member -membertype noteproperty -name ($ossysid "Install Date") -value($d.converttodatetime($d.installdate))  -passthru |
 
add-member -membertype noteproperty -name ($ossysid "Computer System Name") -value($d.csname) -passthru |
 
add-member -membertype noteproperty -name ($ossysid "Last Bootup") -value($d.converttodatetime($d.lastbootuptime)) -passthru |
 
add-member -membertype noteproperty -name ($ossysid "OS Architecture") -value($d.osarchitecture) -passthru |
 
add-member -membertype noteproperty -name ($ossysid "Registered User") -value($d.registereduser) -passthru |
 
add-member -membertype noteproperty -name ($ossysid "Product ID") -value($d.serialnumber) -passthru |
 
add-member -membertype noteproperty -name ($ossysid "Service Pack Version") -value($d.servicepackmajorversion)
}

for (
$ndx=1$ndx -le $cpucnt$ndx++) {
  
$d $cpu[$ndx 1]
  
$cpuid get-id "CPU" $cpucnt $ndx
 $obj 
add-member -membertype noteproperty -name ($cpuid "Current Core Speed") -value([string][int]$d.currentclockspeed " MHz") -passthru |
 
add-member -membertype noteproperty -name ($cpuid "Current Voltage") -value($d.currentvoltage) -passthru |
 
add-member -membertype noteproperty -name ($cpuid "External Clock") -value($d.extclock) -passthru |
 
add-member -membertype noteproperty -name ($cpuid "Max. Clock Speed") -value([string][int]$d.maxclockspeed " MHz") -passthru |
 
add-member -membertype noteproperty -name ($cpuid "Manufacturer") -value($d.manufacturer)  -passthru |
 
add-member -membertype noteproperty -name ($cpuid "Name") -value($d.name) -passthru |
 
add-member -membertype noteproperty -name ($cpuid "Description") -value($d.description) -passthru |
 
add-member -membertype noteproperty -name ($cpuid "version") -value($d.version) -passthru |
 
add-member -membertype noteproperty -name ($cpuid "Number of Cores per CPU") -value($d.numberofcores) -passthru |
 
add-member -membertype noteproperty -name ($cpuid "Number of Logical Processors") -value($d.numberoflogicalprocessors) -passthru |
 
add-member -membertype noteproperty -name ($cpuid "Socket Designation") -value($d.socketdesignation)
}
for(
$ndx=1$ndx -le $dskarrcnt$ndx++) {
  
$d $dskarr[$ndx -1];
  
$dskarrid get-id "DISK" $dskarrcnt $ndx
  $obj 
Add-member -membertype noteproperty -name (get-title $dskarrid) -value $sterne -passthru |
   
add-member -membertype noteproperty -name ($dskarrid "Model") -value($d.model) -passthru |
   
add-member -membertype noteproperty -name ($dskarrid "Size") -value([string][int]($d.size/1073741824) + " GB") -passthru |
   
add-member -membertype noteproperty -name ($dskarrid "Status") -value($d.status) -passthru |
   
add-member -membertype noteproperty -name ($dskarrid "Capabilities") -value($d.capabilitydescriptions) -passthru |
   
add-member -membertype noteproperty -name ($dskarrid "Interface Type") -value($d.interfacetype) -passthru |
   
add-member -membertype noteproperty -name ($dskarrid "Partitions") -value($d.partitions) -passthru |
   
add-member -membertype noteproperty -name ($dskarrid "Bytespersector") -value($d.bytespersector) -passthru |
   
add-member -membertype noteproperty -name ($dskarrid "Sectors per track") -value($d.sectorspertrack) -passthru |
   
add-member -membertype noteproperty -name ($dskarrid "Firmware revision") -value($d.firmwarerevision) -passthru |
   
add-member -membertype noteproperty -name ($dskarrid "Device ID") -value($d.deviceid) -passthru |
   
add-member -membertype noteproperty -name ($dskarrid "PNP Device ID") -value($d.pnpdeviceid)
}
function 
Get-DrvType ($n) {
  switch ([
int]$n) {
   
2  {$result "Removable"}
   
3  {$result "Partition"}
   
5  {$result "CDROM"}
   default {
$result "Unknown"}
   } 
  
$result
}
for (
$ndx=1$ndx -le $dskvolcnt$ndx++) {
  
$d $dskvol[$ndx-1]
  
$dskvolid get-id "DISK VOLUME" $dskvolcnt $ndx
  $obj 
add-member -membertype noteproperty -name (get-title $dskvolid)  -value $sterne -passthru |
  
add-member -membertype noteproperty -name ($dskvolid "Caption") -value($d.caption)  -passthru |
  
add-member -membertype noteproperty -name ($dskvolid "Drive Letter") -value($d.driveletter) -passthru |
  
add-member -membertype noteproperty -name ($dskvolid "Label") -value($d.label) -passthru |
  
add-member -membertype noteproperty -name ($dskvolid "Capacity") -value([string][int]($d.capacity/1073741824) + " GB") -passthru |
  
add-member -membertype noteproperty -name ($dskvolid "Free Space") -value([string][int]($d.freespace/1073741824) + " GB") -passthru |
  
add-member -membertype noteproperty -name ($dskvolid "Volume Type") -value(get-drvtype($d.drivetype)) -passthru |
  
add-member -membertype noteproperty -name ($dskvolid "Boot Volume") -value($d.bootvolume) -passthru |
  
add-member -membertype noteproperty -name ($dskvolid "System Volume") -value($d.systemvolume) -passthru |
  
add-member -membertype noteproperty -name ($dskvolid "Compressed") -value($d.compressed) -passthru |
  
add-member -membertype noteproperty -name ($dskvolid "Serial Number") -value($d.serialnumber) -passthru |
#  add-member -membertype noteproperty -name ($dskvolid + "Device ID") -value($d.deviceid) -passthru |
  
add-member -membertype noteproperty -name ($dskvolid "File System") -value($d.filesystem) -passthru |
  
add-member -membertype noteproperty -name ($dskvolid "Block Size") -value($d.blocksize) -passthru |
  
add-member -membertype noteproperty -name ($dskvolid "Indexing Enabled") -value($d.indexingenabled) -passthru |
  
add-member -membertype noteproperty -name ($dskvolid "Auto Mount") -value($d.automount) -passthru |
  
add-member -membertype noteproperty -name ($dskvolid "Dirty Bit Set") -value($d.dirtybitset)
}
$PhyMemArray = @(gwmi win32_PhysicalMemoryArray)
$cnt $phymemarray.count
for ($ndx=1$ndx -le $cnt$ndx++) {
  
$d $phymemarray[$ndx -1]
  
$id get-id "PHYSICAL MEMORY ARRAY" $cnt $ndx
  $obj 
add-member -membertype noteproperty -name Get-title $Id ) -value $sterne
  $obj 
add-member -membertype noteproperty -name (" Maximum Memory Capacity") -value([string][int]($d.maxcapacity/1048576) + " GB")
  
$obj add-member -membertype noteproperty -name (" Number of Memory Devices") -value($d.memorydevices)
}
$arr = @(gwmi win32_PhysicalMemory)
$cnt $arr.count
for($i=1$i -le $cnt$i++){
  
$d $arr[$i-1]
  
$id get-id "PHYSICAL MEMORY" $cnt $i
  $obj 
add-member -membertype noteproperty -name (get-title $id) -value $sterne
  $obj 
add-member -membertype noteproperty -name ($id "Bank Label") -value($d.banklabel)
  
$obj add-member -membertype noteproperty -name ($id "Capacity") -value([string][int]($d.capacity/1073741824) + " GB")
  
$obj add-member -membertype noteproperty -name ($id "Data Width") -value($d.datawidth)
  
$obj add-member -membertype noteproperty -name ($id "Speed") -value($d.speed)
  
$obj add-member -membertype noteproperty -name ($id "Description") -value($d.description)
  
$obj add-member -membertype noteproperty -name ($id "Tag") -value($d.tag)
  
$obj add-member -membertype noteproperty -name ($id "Device Locator") -value($d.devicelocator)
  
$obj add-member -membertype noteproperty -name ($id "Manufacturer") -value($d.manufacturer)
  
$obj add-member -membertype noteproperty -name ($id "Part Number") -value($d.partnumber)
  
$obj add-member -membertype noteproperty -name ($id "Serial Number") -value($d.serialnumber)
}
$Arr = @(gwmi win32_cachememory)
$cnt $arr.count
for($i=1$i -le $cnt$i++){
  
$d $arr[$i-1];
  
$id get-id "CACHE MEMORY" $cnt $i
  $obj 
add-member -membertype noteproperty -name (get-title $id) -value $sterne
  $obj 
add-member -membertype noteproperty -name ($id "Name") -value($d.name)
  
$obj add-member -membertype noteproperty -name ($id "Device ID") -value($d.deviceid)
  
$obj add-member -membertype noteproperty -name ($id "Purpose") -value($d.purpose)
  
$obj add-member -membertype noteproperty -name ($id "Block Size") -value($d.blocksize)
  
$obj add-member -membertype noteproperty -name ($id "Installed Size") -value($d.installedsize)
  
$obj add-member -membertype noteproperty -name ($id "Max Cache Size") -value($d.maxcachesize)
  
$obj add-member -membertype noteproperty -name ($id "Number of Blocks") -value($d.numberofblocks)
  
$obj add-member -membertype noteproperty -name ($id "Status") -value($d.status)
}
$Arr = @(gwmi win32_memoryarray)
$cnt $arr.count
for($i=1$i -le $cnt$i++){
  
$d $arr[$i-1];
  
$id get-id "MEMORY ARRAY" $CNT $I
  $obj 
add-member -membertype noteproperty -name (get-title $id) -value $sterne
  $obj 
add-member -membertype noteproperty -name ($id "Description") -value($d.description)
  
$obj add-member -membertype noteproperty -name ($id "Device ID") -value($d.deviceid)
  
$obj add-member -membertype noteproperty -name ($id "Starting Address") -value($d.startingaddress)
  
$obj add-member -membertype noteproperty -name ($id "Ending Address") -value($d.endingaddress)
}
$Arr = @(gwmi win32_memorydevice)
$cnt $arr.count
for($i=1$i -le $cnt$i++){
  
$d $arr[$i-1];
  
$id get-id "MEMORY DEVICE" $cnd $i
  $obj 
add-member -membertype noteproperty -name (get-title $id) -value $sterne
  $obj 
add-member -membertype noteproperty -name ($id "Description") -value($d.description)
  
$obj add-member -membertype noteproperty -name ($id "Device ID") -value($d.deviceid)
  
$obj add-member -membertype noteproperty -name ($id "Starting Address") -value($d.startingaddress)
  
$obj add-member -membertype noteproperty -name ($id "Ending Address") -value($d.endingaddress)
}
$obj  $env:userprofile\desktop\COMPUTERINFO.TXT

EXIT
EXIT 
My System SpecsSystem Spec
02 Aug 2012   #8

MS Windows 7 Ultimate 64-bit SP1
 
 

Thx for the quick response!
My System SpecsSystem Spec
02 Aug 2012   #9

MS Windows 7 Ultimate SP1 64-bit
 
 

Your bios is old.

Here is an asus link:
ASUS - Motherboards- ASUS P8H61-M LX PLUS

Update your bios and your "chipset".
My System SpecsSystem Spec
05 Aug 2012   #10

MS Windows 7 Ultimate 64-bit SP1
 
 

All drivers updated but still BSOD,

Attached the latest dump.

Thx!
My System SpecsSystem Spec
Reply

 BSOD serveral times a day, error 0x0000001e




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