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Windows 7: BSOD - Driver Power State Failure

31 Jul 2012   #1

Windows 7 Home 64bit
 
 
BSOD - Driver Power State Failure

New Computer Setup. Seemingly Random BSODs several times a day.

At first it was just happening when playing games, or running AUTOCAD. But now it just crashed while watching Hulu. I tried reinstalling all drivers I could think of and even did a whole system wipe with no luck.. still BSing.



I've attached my Seven Forums .zip as instructed.

From Mini-Dump:
Loading Dump File [C:\Users\iJoeTime\Desktop\073112-12901-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

DbsSplayTreeRangeMap::Add: ignoring zero-sized range at ?fffff8a0`00210842?
DbsSplayTreeRangeMap::Add: ignoring zero-sized range at ?fffff8a0`0175a212?
DbsSplayTreeRangeMap::Add: ignoring zero-sized range at ?fffff800`00b9c3c0?
Symbol search path is: SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Machine Name:
Kernel base = 0xfffff800`03007000 PsLoadedModuleList = 0xfffff800`0324b670
Debug session time: Tue Jul 31 19:55:46.086 2012 (UTC - 7:00)
System Uptime: 0 days 22:31:20.914
Loading Kernel Symbols
...............................................................
................................................................
..................................
Loading User Symbols
Loading unloaded module list
..........
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 9F, {3, fffffa800eea7050, fffff80000b9c3d8, fffffa800d7d27b0}

*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : sbp2port.sys

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

DRIVER_POWER_STATE_FAILURE (9f)
A driver is causing an inconsistent power state.
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: fffffa800eea7050, Physical Device Object of the stack
Arg3: fffff80000b9c3d8, Functional Device Object of the stack
Arg4: fffffa800d7d27b0, The blocked IRP

Debugging Details:
------------------


DRVPOWERSTATE_SUBCODE: 3

IMAGE_NAME: sbp2port.sys

DEBUG_FLR_IMAGE_TIMESTAMP: 4ce79299

MODULE_NAME: sbp2port

FAULTING_MODULE: fffff88001b6a000 sbp2port

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

BUGCHECK_STR: 0x9F

PROCESS_NAME: System

CURRENT_IRQL: 2

STACK_TEXT:
fffff800`00b9c388 fffff800`030f06c2 : 00000000`0000009f 00000000`00000003 fffffa80`0eea7050 fffff800`00b9c3d8 : nt!KeBugCheckEx
fffff800`00b9c390 fffff800`03090e3c : fffff800`00b9c4c0 fffff800`00b9c4c0 00000000`00000000 00000000`00000001 : nt! ?? ::FNODOBFM::`string'+0x34050
fffff800`00b9c430 fffff800`03090cd6 : fffffa80`0cee6c58 fffffa80`0cee6c58 00000000`00000000 00000000`00000000 : nt!KiProcessTimerDpcTable+0x6c
fffff800`00b9c4a0 fffff800`03090bbe : 000000bc`c7fda7c7 fffff800`00b9cb18 00000000`004f4e95 fffff800`031fc528 : nt!KiProcessExpiredTimerList+0xc6
fffff800`00b9caf0 fffff800`030909a7 : 0000003e`aa0286c2 0000003e`004f4e95 0000003e`aa02861b 00000000`00000095 : nt!KiTimerExpiration+0x1be
fffff800`00b9cb90 fffff800`0307deca : fffff800`031f8e80 fffff800`03206cc0 00000000`00000001 fffff880`00000000 : nt!KiRetireDpcList+0x277
fffff800`00b9cc40 00000000`00000000 : fffff800`00b9d000 fffff800`00b97000 fffff800`00b9cc00 00000000`00000000 : nt!KiIdleLoop+0x5a


STACK_COMMAND: kb

FOLLOWUP_NAME: MachineOwner

FAILURE_BUCKET_ID: X64_0x9F_3_disk_IMAGE_sbp2port.sys

BUCKET_ID: X64_0x9F_3_disk_IMAGE_sbp2port.sys

Followup: MachineOwner
---------

My System SpecsSystem Spec
.

31 Jul 2012   #2

Windows 7 Ultimate x64 SP1
 
 

Please fill out your system specs. Click the link in my signature to do it.
My System SpecsSystem Spec
31 Jul 2012   #3

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Hello,

The dump files are blaming memory corruption. Please run a RAM - Test with Memtest86+ just in case.

Also showing code corruption, so do the following:
After post back results please.

-Justin
My System SpecsSystem Spec
.


31 Jul 2012   #4

Windows 7 Home 64bit
 
 

Thanks Guys... System Information now updated..

Running USB Memtest now...
My System SpecsSystem Spec
01 Aug 2012   #5

Windows 7 Home 64bit
 
 

I ran MemTest for 2-3 hours with no errors and Disk Check not finding anything either.

I'll post more dump files as the come

Thanks
My System SpecsSystem Spec
01 Aug 2012   #6

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Did you run it for 7-8 passes?

But yes that sounds good.

-Justin
My System SpecsSystem Spec
01 Aug 2012   #7

Windows 7 Home 64bit
 
 

Ya, it was on Pass 8 when I stopped it.

Just had my first crash of the night (2 hour use) while playing BF3.exe

Skype error minimzed me and read "Could not continue..." then locked and reset.
No blue screen or minidump file.. is there any other .DMPs I can find info about this crash?
My System SpecsSystem Spec
03 Aug 2012   #8

Windows 7 Home 64bit
 
 

Problem seems to be getting worse..

No more blue screens, just locks up.. taskbar disapears and I get errors similar to this one for different applications (this time it was chrome).

chrome.exe - application Error

The instruction at 0x00000000722D85E3 referenced memory at 0x0000000000722D85E3. The required data was no place into memory because of an I/O error status of 0xc000000e.



Any advice?

Thanks
My System SpecsSystem Spec
08 Aug 2012   #9

Windows 7 Home 64bit
 
 

Update:

Was still crashing but not BSOD for a few days.. Then back to back crashed pointing to csrss.exe.
(2 Minidump pasted below, 7forum attached)

Minidump 1:
*
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck F4, {3, fffffa800f6b0b30, fffffa800f6b0e10, fffff80003390510}

Probably caused by : csrss.exe

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

CRITICAL_OBJECT_TERMINATION (f4)
A process or thread crucial to system operation has unexpectedly exited or been
terminated.
Several processes and threads are necessary for the operation of the
system; when they are terminated (for any reason), the system can no
longer function.
Arguments:
Arg1: 0000000000000003, Process
Arg2: fffffa800f6b0b30, Terminating object
Arg3: fffffa800f6b0e10, Process image file name
Arg4: fffff80003390510, Explanatory message (ascii)

Debugging Details:
------------------


PROCESS_OBJECT: fffffa800f6b0b30

IMAGE_NAME: csrss.exe

DEBUG_FLR_IMAGE_TIMESTAMP: 0

MODULE_NAME: csrss

FAULTING_MODULE: 0000000000000000

PROCESS_NAME: csrss.exe

EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

BUGCHECK_STR: 0xF4_C0000005

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

CURRENT_IRQL: 0

STACK_TEXT:
fffff880`05a18e38 fffff800`03418892 : 00000000`000000f4 00000000`00000003 fffffa80`0f6b0b30 fffffa80`0f6b0e10 : nt!KeBugCheckEx
fffff880`05a18e40 fffff800`033c4e8b : ffffffff`ffffffff fffffa80`0ff03550 fffffa80`0f6b0b30 fffffa80`0f6b0b30 : nt!PspCatchCriticalBreak+0x92
fffff880`05a18e80 fffff800`03343f74 : ffffffff`ffffffff 00000000`00000001 fffffa80`0f6b0b30 00000000`00000008 : nt! ?? ::NNGAKEGL::`string'+0x176d6
fffff880`05a18ed0 fffff800`03090453 : fffffa80`0f6b0b30 fffff800`c0000005 fffffa80`0ff03550 00000000`03350340 : nt!NtTerminateProcess+0xf4
fffff880`05a18f50 fffff800`0308ca10 : fffff800`030dbe7f fffff880`05a19a38 fffff880`05a19790 fffff880`05a19ae0 : nt!KiSystemServiceCopyEnd+0x13
fffff880`05a190e8 fffff800`030dbe7f : fffff880`05a19a38 fffff880`05a19790 fffff880`05a19ae0 00000000`03351e50 : nt!KiServiceLinkage
fffff880`05a190f0 fffff800`03090842 : fffff880`05a19a38 00000000`00012194 fffff880`05a19ae0 00000000`03351928 : nt! ?? ::FNODOBFM::`string'+0x48e34
fffff880`05a19900 fffff800`0308f3ba : 00000000`00000001 00000000`03350a58 00000000`03361901 00000000`00012194 : nt!KiExceptionDispatch+0xc2
fffff880`05a19ae0 00000000`76cf8e3d : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x23a
00000000`03350a60 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x76cf8e3d


STACK_COMMAND: kb

FOLLOWUP_NAME: MachineOwner

FAILURE_BUCKET_ID: X64_0xF4_C0000005_IMAGE_csrss.exe

BUCKET_ID: X64_0xF4_C0000005_IMAGE_csrss.exe

Followup: MachineOwner
---------



Minidump 2:

Use !analyze -v to get detailed debugging information.

BugCheck F4, {3, fffffa800f668b30, fffffa800f668e10, fffff80003380510}

Probably caused by : csrss.exe

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

CRITICAL_OBJECT_TERMINATION (f4)
A process or thread crucial to system operation has unexpectedly exited or been
terminated.
Several processes and threads are necessary for the operation of the
system; when they are terminated (for any reason), the system can no
longer function.
Arguments:
Arg1: 0000000000000003, Process
Arg2: fffffa800f668b30, Terminating object
Arg3: fffffa800f668e10, Process image file name
Arg4: fffff80003380510, Explanatory message (ascii)

Debugging Details:
------------------


PROCESS_OBJECT: fffffa800f668b30

IMAGE_NAME: csrss.exe

DEBUG_FLR_IMAGE_TIMESTAMP: 0

MODULE_NAME: csrss

FAULTING_MODULE: 0000000000000000

PROCESS_NAME: csrss.exe

EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

BUGCHECK_STR: 0xF4_C0000005

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

CURRENT_IRQL: 0

STACK_TEXT:
fffff880`0935be38 fffff800`03408892 : 00000000`000000f4 00000000`00000003 fffffa80`0f668b30 fffffa80`0f668e10 : nt!KeBugCheckEx
fffff880`0935be40 fffff800`033b4e8b : ffffffff`ffffffff fffffa80`0e1f3060 fffffa80`0f668b30 fffffa80`0f668b30 : nt!PspCatchCriticalBreak+0x92
fffff880`0935be80 fffff800`03333f74 : ffffffff`ffffffff 00000000`00000001 fffffa80`0f668b30 00000000`00000008 : nt! ?? ::NNGAKEGL::`string'+0x176d6
fffff880`0935bed0 fffff800`03080453 : fffffa80`0f668b30 fffff800`c0000005 fffffa80`0e1f3060 00000000`00af0580 : nt!NtTerminateProcess+0xf4
fffff880`0935bf50 fffff800`0307ca10 : fffff800`030cbe7f fffff880`0935ca38 fffff880`0935c790 fffff880`0935cae0 : nt!KiSystemServiceCopyEnd+0x13
fffff880`0935c0e8 fffff800`030cbe7f : fffff880`0935ca38 fffff880`0935c790 fffff880`0935cae0 00000000`00af2090 : nt!KiServiceLinkage
fffff880`0935c0f0 fffff800`03080842 : fffff880`0935ca38 00000000`000713b8 fffff880`0935cae0 00000000`00af1b68 : nt! ?? ::FNODOBFM::`string'+0x48e34
fffff880`0935c900 fffff800`0307f3ba : 00000000`00000001 00000000`00af0c98 00000000`00000001 00000000`000713b8 : nt!KiExceptionDispatch+0xc2
fffff880`0935cae0 00000000`76f38e3d : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x23a
00000000`00af0ca0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x76f38e3d


STACK_COMMAND: kb

FOLLOWUP_NAME: MachineOwner

FAILURE_BUCKET_ID: X64_0xF4_C0000005_IMAGE_csrss.exe

BUCKET_ID: X64_0xF4_C0000005_IMAGE_csrss.exe

Followup: MachineOwner
---------



Any help would be much appreciated.

Thanks
Joe
My System SpecsSystem Spec
08 Aug 2012   #10

Windows 7 Home 64bit
 
 

Post 2of2

Yikes, just got #3 right after last post.


Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck F4, {3, fffffa800f4f7060, fffffa800f4f7340, fffff800033de510}

Probably caused by : wininit.exe

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

CRITICAL_OBJECT_TERMINATION (f4)
A process or thread crucial to system operation has unexpectedly exited or been
terminated.
Several processes and threads are necessary for the operation of the
system; when they are terminated (for any reason), the system can no
longer function.
Arguments:
Arg1: 0000000000000003, Process
Arg2: fffffa800f4f7060, Terminating object
Arg3: fffffa800f4f7340, Process image file name
Arg4: fffff800033de510, Explanatory message (ascii)

Debugging Details:
------------------


PROCESS_OBJECT: fffffa800f4f7060

DEBUG_FLR_IMAGE_TIMESTAMP: 0

MODULE_NAME: wininit

FAULTING_MODULE: 0000000000000000

PROCESS_NAME: WerFault.exe

BUGCHECK_STR: 0xF4_WerFault.exe

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

CURRENT_IRQL: 0

LAST_CONTROL_TRANSFER: from fffff80003466892 to fffff800030df1c0

STACK_TEXT:
fffff880`0280f9c8 fffff800`03466892 : 00000000`000000f4 00000000`00000003 fffffa80`0f4f7060 fffffa80`0f4f7340 : nt!KeBugCheckEx
fffff880`0280f9d0 fffff800`03412e8b : ffffffff`ffffffff fffffa80`120587a0 fffffa80`0f4f7060 fffffa80`12081360 : nt!PspCatchCriticalBreak+0x92
fffff880`0280fa10 fffff800`03391f74 : ffffffff`ffffffff 00000000`00000001 fffffa80`0f4f7060 00000000`00000008 : nt! ?? ::NNGAKEGL::`string'+0x176d6
fffff880`0280fa60 fffff800`030de453 : fffffa80`0f4f7060 fffff880`000000ff fffffa80`120587a0 00000000`00000000 : nt!NtTerminateProcess+0xf4
fffff880`0280fae0 00000000`771f15da : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`0017d038 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x771f15da


STACK_COMMAND: kb

FOLLOWUP_NAME: MachineOwner

IMAGE_NAME: wininit.exe

FAILURE_BUCKET_ID: X64_0xF4_WerFault.exe_IMAGE_wininit.exe

BUCKET_ID: X64_0xF4_WerFault.exe_IMAGE_wininit.exe

Followup: MachineOwner
---------
My System SpecsSystem Spec
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