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Windows 7: I've had many different BSODs randomly, and I'm at wit's end.

31 Jul 2012   #1

Windows 7 Pro x64 SP1
 
 
I've had many different BSODs randomly, and I'm at wit's end.

I got my new IBUYPOWER machine back towards the end of March (after ordering it at the end of Feburary). Since about Mid-April, it has randomly BSOD anywhere from one every other day, to five times a day. I've spent the last three months trying to troubleshoot it down to a specific part or drivers, with little success (up to and including formatting and using a new HDD, which meant I lost the Office stuff I paid extra for). I have also noticed that it tends get rather hot (like, the side of the actual machine gets VERY hot to the touch - I could fry an egg on the side if I were so bold), even though it's in a well-ventilated area (which leads me to believe that at least part of it is shutting down to prevent overheating). I have attached my .dmp files as well as a log of the error window that pops up. I don't want to send it in because last time I had to wait an entire month for it, but on the other hand, I'm tired of having problems with something for almost the entire time I've owned it.

I've tested with MemTest86 and got no errors. I've turned off Driver Verifier and turned it back on, and I've even used "BlueScreenView", and it shows issues with "NT Kernel & System" on 8/11 of the minidumps, but again, nothing overly concrete.

In terms of heat, I think I am just going to get an extra fan, since I currently have a desk fan on, and it's helping keep cool.

Unfortunately, the short-lived support hours perfectly coincide with my work hours, so I can not call in and request a claim. I posted a request for an RMA on the Customer Support board, and it was suggested that I post here, so I'll jump through one more hoop for this thing.

...sorry, I'm a little bitter. Any help would be greatly appreciated.

Edit - Added the SF Diag Tool results as well. Currently installing virus scan again.

My System SpecsSystem Spec
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01 Aug 2012   #2

Windows 7 ultimate x64
 
 

Hi Darkon

Could you follow this Blue Screen of Death (BSOD) Posting Instructions to post in the complete set of files..

this would help
My System SpecsSystem Spec
01 Aug 2012   #3

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

Try disabling hibernation for now.
Hibernate - Enable or Disable
The errors are all over the place. However, it seems the system hibernation function is in play I'd like to get it out of the way for now.
It wouldn't hurt to do a full scan with a antivirus tool either. As malware can sometimes cause stuff like this.
You can use the free version of this tool if you don't have anything available.
Malwarebytes : Malwarebytes Anti-Malware PRO removes malware including viruses, spyware, worms and trojans, plus it protects your computer
My System SpecsSystem Spec
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01 Aug 2012   #4

Windows 7 Pro x64 SP1
 
 

Hybernate - Disabled

Reinstalling Malware Bites, but in all honesty, I'm not too sure it will do any good, as I've had it in the last two installs (no offense to anyone).

SF Diag Tool files attached to original post.
My System SpecsSystem Spec
02 Aug 2012   #5

Windows 7 ultimate x64
 
 

Hi Darkon

Disable the AMD Fuel service ... part of the AMD display driver software installation..... try disabling this and see if BSOD occurs... Most of BSOD and Bugcheck errors were due to this....

Disable the below startup items as welll

Quote:
StartCCC REG_SZ "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
AMD AVT REG_SZ Cmd.exe /c start "AMD Accelerated Video Transcoding device initialization" /min "C:\Program Files (x86)\AMD AVT\bin\kdbsync.exe" aml
My System SpecsSystem Spec
02 Aug 2012   #6

Windows 7 Pro x64 SP1
 
 

Fuel service disabled. Testing now. I will post updates as it goes.
My System SpecsSystem Spec
02 Aug 2012   #7

Windows 7 ultimate x64
 
 

Have you had any BSOD's ???

As for heat .... Use either Speccy or Speedfan..to check your temps and let us know.
My System SpecsSystem Spec
02 Aug 2012   #8

Windows 7 Pro x64 SP1
 
 

So far, no, I have not. But I've been at work since posting that message, and I won't be home for another few hours. Hopefully, nothing so far, but we'll see as it goes, since the BSODs have been very sporadic, triggering from YouTube videos to refreshing my Steam friends list, to playing Diablo 3.
My System SpecsSystem Spec
03 Aug 2012   #9

Windows 7 Pro x64 SP1
 
 

At this point, I think I will need to just cut through and get the RMA set up, as now I'm dealing with yet another type of lockdown - now it just freezes. I left the PC on when I went to work at 12pm, and I come home after some fun after work at ~2am, only to see that the PC has been frozen and hasn't done anything since 1:24pm. Didn't reboot, didn't BSOD, just locked.

I'm tired, I give up, and I admit defeat.
My System SpecsSystem Spec
03 Aug 2012   #10

Windows 7 ultimate x64
 
 

Never give up me hearties !!!

Post the eventviewer logs for system and application

Will cook up some solution for you
My System SpecsSystem Spec
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 I've had many different BSODs randomly, and I'm at wit's end.





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