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Windows 7: Explorer crash on running "control panel\system" no minidump created

01 Aug 2012   #1
nIGHTmAYOR

windows 7 sp2
 
 
Explorer crash on running "control panel\system" no minidump created

the title says it all
on every attempt to bring system window from control panel or right clicking my computer explorer.exe crashes, problem is no minidump is created to include, and i do have it enabled from "sysdm.cpl\advanced\startup" so any suggestions ?
p.s : not really sure if dump files are created with normal crashes and no bsod , so if there is another way to trouble shoot this thing please indicate .


My System SpecsSystem Spec
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02 Aug 2012   #2
FredeGail

Microsoft Windows 7 Ultimate: x64 (SP1)
 
 

Hello Nightmayor and welcome to Sevenforums.

Explorer Crashing

Here are some tips and tricks you could try troubleshooting the kind of problems you're experiencing.
  • Having crashes upon the .explorer usually reveals problems in the Windows Context Menu. I'd suggest you to download a software called ShellExView. The idea of ShellExView is to figure out, what shell extension is causing your explorer to crash.
    • Use the software with this procedure- Disable one extension that doesn't belong to Microsoft. In many cases there are running 3rd party shell extension along Windows, and may cause the crash. If the crash persist, undo the selection, and proceed to the next non-Microsoft extension. Keep doing so, until you've found the culprit.
  • Download Malwarebytes. Malwarebytes will investigate malware and worm targets, and try to remove them. It's very handy in that manner.
    • Run a full scan of it twice or more. In many cases it won't detect malware in the first shot.
  • To ensure Windows isn't broken, we'll recommend the sfc /scannow command.
    • Here's how- Press Start | search 'cmd' | Right-click it
      | open as Admin | type SFC /SCANNOW

      SFC /scannow
  • If the steps didn't work, Create a new User Account on your system. The current user account you're using, may be broken and corrupted.

Best Regards,
Frederik.
My System SpecsSystem Spec
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 Explorer crash on running "control panel\system" no minidump created




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