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Windows 7: BSOD and occasional screen freeze (especially when playing games)

01 Aug 2012   #1

Windows 7 Home Premium x64
 
 
BSOD and occasional screen freeze (especially when playing games)

Hi, i've been getting occasional screen freezes and more recently BSOD, mostly when playing games.

I would appreciate any help or advice you can offer from the files i have attached as i'm not able to read any of the crash dump files.

Thanks!

My System SpecsSystem Spec
01 Aug 2012   #2

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Hello,

MSINFO:

Code:
Start Menu\Programs\Advanced SystemCare 5	Public:Start Menu\Programs\Advanced SystemCare 5	Public
Please unisntall Advanced System Care, this programs is known to cause problems as it modifies the registry.

DUMP Analysis:

Code:
MaxSpeed:     3400
CurrentSpeed: 3502
I suggest that you set everything to default as O/C is very risky, and could be the potential cause of the BSOD.

All the dump files are blaming hardware. Please do the following:

Quote:
BugCheck 0x124


warning   Warning
Before you proceed with the following, answer these two questions: Are you still under warranty? Does your warranty allow you to open up the machine to check hardware? If you are unsure of the answers to these questions, contact your system manufacturer. WARNING: The steps that follow can void your warranty!!!

For your hardware stop 0x124 crash, read through Stop 0x124 - what it means and what to try and use the following hardware checks to supplement that link.
  • If you are overclocking any hardware, please stop.

  • If you have an SSD, make sure the following are up to date:
    • SSD firmware
    • BIOS Version
    • Chipset Drivers
    • Hard disk controller drivers/SATA drivers
    • If you have a Marvell IDE ATA/ATAPI device, make sure the drivers are up to date from the Intel site or Marvell site and not from your motherboard/vendor support site.

  • Run all but the advanced tests with SeaTools for HDDs.
    SeaTools for Windows

    SeaTools for DOS
  • Monitor temperatures during the following tests.
    Use the following programs to monitor the temperatures.
  • Run the boot version of Memtest86+ paying close attention to Parts 2 and 3 of the tutorial. Also, in case Memtest86+ misses anything and comes up with no errors, run the extended version of the Windows Memory Diagnostics Tool for at least five passes. These you may want to run overnight since they take a long time to complete (run them an hour before bed each of the next two nights and check before going to sleep that they are still running).

    For Part 3: If You Have Errors: If you swap any memory components, follow these steps for ESD safety:
    1. Shut down and turn off your computer.
    2. Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
    3. Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
    4. Make sure you are grounded by using proper grounding techniques, i.e. work on an anti-static workbench, anti-static desk, or an anti-static pad. Hold something metallic while touching it to the anti-static surface, or use an anti-static wristband to attach to the anti-static material while working. If you do not have an anti-static workbench, desk, or pad, you can use your computer tower/case by finding a metal hold in it, such as a drive bay.
    Once these steps have been followed, it is safe to remove and replace components within your computer.

Coutesy of: writhziden
Code:
vvftav323.sys Mon Mar 19 03:16:42 2007 (45FE46EA)
Vm323av64.sys Mon Mar 26 01:16:16 2007 (46076530)
skfiltv.sys Thu Aug 14 01:48:33 2008 (48A3D541)
Drivers before 2009 are also known to cause problems. Please update:

vvftav323.sys
Vm323av64.sys
skfiltv.sys

After this please post results.

-Justin
My System SpecsSystem Spec
01 Aug 2012   #3

Windows 7 Home Premium x64
 
 

Hi Justin, thanks for the suggestions. Will give it a go but it may take some time.
My System SpecsSystem Spec
.


01 Aug 2012   #4

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by nightfrogs View Post
Hi Justin, thanks for the suggestions. Will give it a go but it may take some time.
That's okay. Take your time and don't make mistakes.

-Justin
My System SpecsSystem Spec
01 Aug 2012   #5

Windows 7 Home Premium x64
 
 

I got to running Prime95 and got 2 crashes upon launching the app...
My System SpecsSystem Spec
01 Aug 2012   #6

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Post the crash files please.

-Justin
My System SpecsSystem Spec
02 Aug 2012   #7

Windows 7 Home Premium x64
 
 

Here you go!
My System SpecsSystem Spec
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 BSOD and occasional screen freeze (especially when playing games)





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