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Windows 7: PC randomly blue screens during web browsing

01 Aug 2012   #1
JasonKo

Windows 7 professional 64
 
 
dxgkrnl.sys error causing Blue screen?

Hi,

I had built a new computer about 2 months ago and recently I have been getting blue screens while browsing the web. This is seems to occur randomly but at least 1 to 3 times a week and since this is a new computer it has me concerned and all of the parts should still be under warranty. The last time it had occurred I was playing Mass Effect 3 and tabbed out and opened up Youtube. As soon as I tried to view a video I was hit with a blue screen. I have uploaded all of the required information into this thread.

So Far I have ran prime95 and after about two hours it encounters an errors and stops the test on most of the CPU's but not all. Also I have ran the Windows 7 Memtest. I did the extended test and it had performed 5 times with out an issue.

Thanks to anyone who can help me trouble shoot this issue.


My System SpecsSystem Spec
01 Aug 2012   #2
JasonKo

Windows 7 professional 64
 
 

After doing some additional research on this websites about how to read the .dmp files. I see that the dump files I uploaded from June were caused by an Intel driver issue which I believe has been resolved. The files that are my main concern would be the ones that started occurring 07/20/2012. The debugger is pointing me towards: Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+356c3 )

However the driver list is rather vague and I still don't know how to fix it.
The below is from the driver reference table (Driver Reference Table)

ntkrnlmp.exe
see ntoskrnl.exe
Windows Update

ntoskrnl.exe
NT Kernel & System - Different versions/date stamps according to OS and system specifications
Windows Update
My System SpecsSystem Spec
05 Aug 2012   #3
JasonKo

Windows 7 professional 64
 
 

Still trying to figure out what is causing these crashes. I have uploaded two new Dump files along with all of the other usual diagnostic files.

Dump files are pointing at ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+355e4 )
as the probable cause.

Anyone have any additional insight?
My System SpecsSystem Spec
11 Aug 2012   #4
JasonKo

Windows 7 professional 64
 
 

Just got a new error today in my dump file. These blue screens are occurring more and more often. I am usually playing dragon age origins 2 or playing facebook games when they occur.Anyone have any suggestions on what to do?
My System SpecsSystem Spec
10 Nov 2012   #5
Nelson Silva

windows 7 home 64 bit
 
 
BSOD while browsing Chrome and IE

I am also having this problem while browsing using IE and chrome. system cache error, memory cache error, I did memory test and HD test and hardware is fine. As anyone find the fix for this? I realised this error occurs more frequently on chrome or when viewing multiple videos(porn hehehe^^), It never happened before, only in the last month, and I have 16 GB RAM, and using this PC since november 2011
My System SpecsSystem Spec
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 PC randomly blue screens during web browsing




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