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Windows 7: BSOD frequent problems code 0000007..


02 Aug 2012   #1

windows7 basic 64bit
 
 
BSOD frequent problems code stop 0000007F..

Hello,

I am facing frequent BSOD problem again
Attaching the new zip file for your analysis

Help required here

My System SpecsSystem Spec
.

02 Aug 2012   #2

windows7 basic 64bit
 
 
urgent help required

Quote   Quote: Originally Posted by sushantgupta11 View Post
Hello,

I am facing frequent BSOD problem.
Attaching the zip file for your analysis
anyone with the solution
My System SpecsSystem Spec
02 Aug 2012   #3

Microsoft Windows 7 Ultimate: x64 (SP1)
 
 

Hello sushantgupta11 and welcome to Sevenforums.

Things we need
  • A nfo file
    • Quote:
      To get this: Start Menu -> Type msinfo32 into the Search programs and files box -> When it opens, go to File, Save -> Save as msinfo32.nfo and save in a place you will remember -> Let it finish the process of gathering and saving the system info -> Right click the .nfo file, click send to compressed (zipped) folder -> Upload the .zip file here.
  • A little more minidumps
    • It's a little risky only looking at one dump, more dumps will give us a bigger image. If you can get the system to crash once or twice more, and upload those dumps - it'd be awesome!

BSOD Analyse

I believe I may have found your issue.

Event Viewer
Code:
Event[11052]:
  Log Name: System
  Source: Service Control Manager
  Date: 2012-06-04T11:21:32.326
  Event ID: 7000
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: Sushant-VAIO
  Description: 
The Soluto PCGenome Core Service service failed to start due to the following error: 
The service did not respond to the start or control request in a timely fashion.
Soluto software should be uninstalled in my opinion, Windows 7 does a much better job managing your computer. It's also a known BSODs causer.

Bugcheck

Code:
UNEXPECTED_KERNEL_MODE_TRAP (7f)
This means a trap occurred in kernel mode, and it's a trap of a kind
that the kernel isn't allowed to have/catch (bound trap) or that
is always instant death (double fault).  The first number in the
bugcheck params is the number of the trap (8 = double fault, etc)
Consult an Intel x86 family manual to learn more about what these
traps are.
Usual causes: Memory corruption, Hardware (memory in particular), Overclocking failure, Installing a faulty or mismatched hardware (especially memory) or a failure after installing it, 3rd party firewall, Device drivers, SCSI/network/BIOS updates needed, Improperly seated cards, Incompatible storage devices, Overclocking, Virus scanner, Backup tool, Bad motherboard, Missing Service Pack

Best Regards,
Frederik.
My System SpecsSystem Spec
.


02 Aug 2012   #4

windows7 basic 64bit
 
 

Thank a lot

Would unistall the program and see if it prevents the crash or not.

Best Regards
Sushantgupta11
My System SpecsSystem Spec
02 Aug 2012   #5

Microsoft Windows 7 Ultimate: x64 (SP1)
 
 

There might still be roots of the software, hanging in drivers and such. If you're able to, try restoring the system to an earlier point before you had the software installed.

System Restore


Best Regards,
Frederik.
My System SpecsSystem Spec
02 Aug 2012   #6

windows7 basic 64bit
 
 

I had installed the software few months ago. I am still unable to comprehend how all of a sudden the software has started giving the problems. The only solution I see now is to restore it to factory settings..However that would lead to massive data loss

Best Regards
My System SpecsSystem Spec
02 Aug 2012   #7

Microsoft Windows 7 Ultimate: x64 (SP1)
 
 

You're not able to simply uninstall it from the Control Panel?

Best Regards,
Frederik.
My System SpecsSystem Spec
02 Aug 2012   #8

windows7 basic 64bit
 
 

I have uninstalled it..you mentioned that there might be the roots of the software in the drivers...that is why i am inclined to think about factory settings restore..
My System SpecsSystem Spec
02 Aug 2012   #9

Microsoft Windows 7 Ultimate: x64 (SP1)
 
 

Quote   Quote: Originally Posted by sushantgupta11 View Post
I have uninstalled it..you mentioned that there might be the roots of the software in the drivers...that is why i am inclined to think about factory settings restore..
Don't worry about it for now. It's unlikely that companies today will make such software in the year we're living in. It's possible though, but if your system is stable we should ignore it for now.

Best Regards,
Frederik.
My System SpecsSystem Spec
02 Aug 2012   #10

windows7 basic 64bit
 
 

Thank you,

Would wait and observe!

Best Regards
My System SpecsSystem Spec
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 BSOD frequent problems code 0000007..




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