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Windows 7: ntoskrnl.exe BSOD at shutdown/restart!

09 Aug 2012   #11
centaur78

Windows 7 ultimate x64
 
 

ok

All the BSOD refer to a hardware problem....

You have problem with the disk controller for WD My Book 1140 USB device..... as Acronis Backup service is trying to do backup to this disk where BSOD happened.....

Try disabling the backup to this device....


My System SpecsSystem Spec
.
09 Aug 2012   #12
Homeuser66

Windows 10 Anniversary, Linux & still Windows 7 Professional x64
 
 

Ok...I'll do that and let you know...Thanks!
My System SpecsSystem Spec
09 Aug 2012   #13
centaur78

Windows 7 ultimate x64
 
 

Quote   Quote: Originally Posted by Homeuser66 View Post
Ok...I'll do that and let you know...Thanks!
One more thing.... try not to plug any other drive in the same port where WD My Book has been.... lets isolate it for the time being and check .
My System SpecsSystem Spec
.

09 Aug 2012   #14
Homeuser66

Windows 10 Anniversary, Linux & still Windows 7 Professional x64
 
 

Quote   Quote: Originally Posted by centaur78 View Post
ok

All the BSOD refer to a hardware problem....

You have problem with the disk controller for WD My Book 1140 USB device..... as Acronis Backup service is trying to do backup to this disk where BSOD happened.....

Try disabling the backup to this device....
I've changed this to my internal 1 TB HDD now...I'll see if I still get this error and post back...Does it show anywhere in those log's/files what would cause my USB ports to take over 1 min to come to life after I boot up to my desktop (which takes 13 seconds now with 2 x 120 GB SSD drives in a RAID 0) or should I post this in another area?
My System SpecsSystem Spec
09 Aug 2012   #15
Homeuser66

Windows 10 Anniversary, Linux & still Windows 7 Professional x64
 
 

Quote   Quote: Originally Posted by centaur78 View Post
Quote   Quote: Originally Posted by Homeuser66 View Post
Ok...I'll do that and let you know...Thanks!
One more thing.... try not to plug any other drive in the same port where WD My Book has been.... lets isolate it for the time being and check .
I usually don't move them...I have a big tower and don't feel like turning it around...as a matter of fact, I don't usually unplug much..only to Trouble Shoot...I mainly Game on this thing...and occasionally surf the web...
My System SpecsSystem Spec
09 Aug 2012   #16
centaur78

Windows 7 ultimate x64
 
 

Quote   Quote: Originally Posted by Homeuser66 View Post
Quote   Quote: Originally Posted by centaur78 View Post
ok

All the BSOD refer to a hardware problem....

You have problem with the disk controller for WD My Book 1140 USB device..... as Acronis Backup service is trying to do backup to this disk where BSOD happened.....

Try disabling the backup to this device....
I've changed this to my internal 1 TB HDD now...I'll see if I still get this error and post back...Does it show anywhere in those log's/files what would cause my USB ports to take over 1 min to come to life after I boot up to my desktop (which takes 13 seconds now with 2 x 120 GB SSD drives in a RAID 0) or should I post this in another area?

Just a word of advice...... Your minimum power supply requirement is 850W based on the details you have provided in your profile....See below.... this is taken from your motherboard manufacturers site asus. Try it yourself as well
Attachment 225648

So based on the above, your rig is way under-powered... could also be the reason why your usb take over a min or 13 sec .... Do have a look into this !!
My System SpecsSystem Spec
09 Aug 2012   #17
Homeuser66

Windows 10 Anniversary, Linux & still Windows 7 Professional x64
 
 

Quote   Quote: Originally Posted by centaur78 View Post
Quote   Quote: Originally Posted by Homeuser66 View Post
Quote   Quote: Originally Posted by centaur78 View Post
ok

All the BSOD refer to a hardware problem....

You have problem with the disk controller for WD My Book 1140 USB device..... as Acronis Backup service is trying to do backup to this disk where BSOD happened.....

Try disabling the backup to this device....
I've changed this to my internal 1 TB HDD now...I'll see if I still get this error and post back...Does it show anywhere in those log's/files what would cause my USB ports to take over 1 min to come to life after I boot up to my desktop (which takes 13 seconds now with 2 x 120 GB SSD drives in a RAID 0) or should I post this in another area?

Just a word of advice...... Your minimum power supply requirement is 850W based on the details you have provided in your profile....See below.... this is taken from your motherboard manufacturers site asus. Try it yourself as well
Attachment 225648

So based on the above, your rig is way under-powered... could also be the reason why your usb take over a min or 13 sec .... Do have a look into this !!

Wow! I guess I will....Thanks!
My System SpecsSystem Spec
12 Aug 2012   #18
centaur78

Windows 7 ultimate x64
 
 

Hi

Has the issue been resolved ???
My System SpecsSystem Spec
13 Aug 2012   #19
Homeuser66

Windows 10 Anniversary, Linux & still Windows 7 Professional x64
 
 

Quote   Quote: Originally Posted by centaur78 View Post
Hi

Has the issue been resolved ???
No, not yet... I'm still troubleshooting...still having the problem
I actually think it might have been the drivers for my ATA DVD/CD recorder.. Right now they are disabled in the BIOS, and uninstalled and haven't had the issue yet, but it happens randomly...will have to wait...sorry...
My System SpecsSystem Spec
21 Aug 2012   #20
Homeuser66

Windows 10 Anniversary, Linux & still Windows 7 Professional x64
 
 

Quote   Quote: Originally Posted by centaur78 View Post
ok

All the BSOD refer to a hardware problem....

You have problem with the disk controller for WD My Book 1140 USB device..... as Acronis Backup service is trying to do backup to this disk where BSOD happened.....

Try disabling the backup to this device....
UPDATE:

I believe this was the problem!! I have not gotten 1 single BSOD in a week now...with many restarts and leaving the PC up and running for a day or too as well!!!

My external (USB)Western Digital 3TB HDD for some reason was trying to take priority or at least it was turning off all my USB devices. I now have that plugged into a USB Hub and all is working perfectly!!! Thanks for all your help and suggestions!!!!

Everything works at start up (Boot Up) with in less than 15 seconds!!!! I'm a happy camper now....or should I say Gamer Now!!...

Thanks for the help!!!
My System SpecsSystem Spec
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 ntoskrnl.exe BSOD at shutdown/restart!




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