BSOD 2057 - Mainly playing games or using Media Center - frustrating


  1. Posts : 4
    Windows 7 Pro 64
       #1

    BSOD 2057 - Mainly playing games or using Media Center - frustrating


    Hi there I have owned my system for just under a year. I purchased from Overclockers and was overclocked gfx/cpu/mem by themselves. I am an enthusiast but my tech knowledge is very limited. Over the past month or so I have been getting BSOD 2057 messages, recently they are becoming more common.

    I would like some help in erradicating this error as it is starting to concern me that I may be damaging my computer in some way.

    I have attached all necessary files and I eagerly await your support.

    Thanks for your time,

    Jonathan
      My Computer


  2. Posts : 1,436
    Windows 8.1 Pro x64
       #2

    Hello,

    All of your crash files are blaming hardware. Please do the following instructions:


    BugCheck 0x124



       Warning
    Before you proceed with the following, answer these two questions: Are you still under warranty? Does your warranty allow you to open up the machine to check hardware? If you are unsure of the answers to these questions, contact your system manufacturer. WARNING: The steps that follow can void your warranty!!!

    For your hardware stop 0x124 crash, read through Stop 0x124 - what it means and what to try and use the following hardware checks to supplement that link.

    • If you are overclocking any hardware, please stop.

    • If you have an SSD, make sure the following are up to date:
      • SSD firmware
      • BIOS Version
      • Chipset Drivers
      • Hard disk controller drivers/SATA drivers
      • If you have a Marvell IDE ATA/ATAPI device, make sure the drivers are up to date from the Intel site or Marvell site and not from your motherboard/vendor support site.


    • Run all but the advanced tests with SeaTools for HDDs.
    • Monitor temperatures during the following tests.
      Use the following programs to monitor the temperatures.


    • Run the boot version of Memtest86+ paying close attention to Parts 2 and 3 of the tutorial. Also, in case Memtest86+ misses anything and comes up with no errors, run the extended version of the Windows Memory Diagnostics Tool for at least five passes. These you may want to run overnight since they take a long time to complete (run them an hour before bed each of the next two nights and check before going to sleep that they are still running).

      For Part 3: If You Have Errors: If you swap any memory components, follow these steps for ESD safety:
      1. Shut down and turn off your computer.
      2. Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
      3. Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
      4. Make sure you are grounded by using proper grounding techniques, i.e. work on an anti-static workbench, anti-static desk, or an anti-static pad. Hold something metallic while touching it to the anti-static surface, or use an anti-static wristband to attach to the anti-static material while working. If you do not have an anti-static workbench, desk, or pad, you can use your computer tower/case by finding a metal hold in it, such as a drive bay.

      Once these steps have been followed, it is safe to remove and replace components within your computer.

    Coutesy of: writhziden
    After, Post back results.

    -Justin
      My Computer


  3. Posts : 4
    Windows 7 Pro 64
    Thread Starter
       #3

    Can you advise how to remove overclocking on gpu CPU and memory?
      My Computer


  4. Posts : 1,436
    Windows 8.1 Pro x64
       #4

    Fill out your system specs, by going to User CP, on the left there will be a panel. click on: Edit System Spec. This way i know what your hardware is, so I can give you the proper instructions.

    -Justin
      My Computer


  5. Posts : 4
    Windows 7 Pro 64
    Thread Starter
       #5

    System specs now updated
      My Computer


  6. Posts : 4
    Windows 7 Pro 64
    Thread Starter
       #6

    HonorGamer said:
    Hello,

    All of your crash files are blaming hardware. Please do the following instructions:


    BugCheck 0x124

       Warning
    Before you proceed with the following, answer these two questions: Are you still under warranty? Does your warranty allow you to open up the machine to check hardware? If you are unsure of the answers to these questions, contact your system manufacturer. WARNING: The steps that follow can void your warranty!!!

    For your hardware stop 0x124 crash, read through Stop 0x124 - what it means and what to try and use the following hardware checks to supplement that link.

    • If you are overclocking any hardware, please stop.

    • If you have an SSD, make sure the following are up to date:
      • SSD firmware
      • BIOS Version
      • Chipset Drivers
      • Hard disk controller drivers/SATA drivers
      • If you have a Marvell IDE ATA/ATAPI device, make sure the drivers are up to date from the Intel site or Marvell site and not from your motherboard/vendor support site.

    • Run all but the advanced tests with SeaTools for HDDs.
    • Monitor temperatures during the following tests.
      Use the following programs to monitor the temperatures.


    • Run the boot version of Memtest86+ paying close attention to Parts 2 and 3 of the tutorial. Also, in case Memtest86+ misses anything and comes up with no errors, run the extended version of the Windows Memory Diagnostics Tool for at least five passes. These you may want to run overnight since they take a long time to complete (run them an hour before bed each of the next two nights and check before going to sleep that they are still running).


      For Part 3: If You Have Errors: If you swap any memory components, follow these steps for ESD safety:
      1. Shut down and turn off your computer.
      2. Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
      3. Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
      4. Make sure you are grounded by using proper grounding techniques, i.e. work on an anti-static workbench, anti-static desk, or an anti-static pad. Hold something metallic while touching it to the anti-static surface, or use an anti-static wristband to attach to the anti-static material while working. If you do not have an anti-static workbench, desk, or pad, you can use your computer tower/case by finding a metal hold in it, such as a drive bay.
      Once these steps have been followed, it is safe to remove and replace components within your computer.
    Coutesy of: writhziden
    After, Post back results.

    -Justin
    Hi Justin I have followed these steps today and I have passed all tests with no clear problems. My Furmark stress test brought the GPU up to 80 and stayed there with an end score of 3000+. I have reset BIOS and updated all drivers listed. Immediately after these tests I ran a couple of games at full settings to see if I could replicate the BSOD I have been getting but not happened as yet. IF it happens again I will reinstall windows and see how that works out
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 07:42.
Find Us