Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Windows Explorer crashing when I click on one specific folder

02 Aug 2012   #1
DangerX2

Windows 7 32 bit Ultimate?
 
 
Windows Explorer crashing when I click on one specific folder

Some background info to help:

- Same folder I have all my media files in
- Occurred after torrenting a file.
- Tried booting in safe mode, and the problem doesn't occur when I click on/into the specific folder.
- Ran malware and antivirus programs and both show no infections
- tried sfc /scannow multiple times, and no change


Problem signature:
Problem Event Name: APPCRASH
Application Name: Explorer.EXE
Application Version: 6.1.7600.16450
Application Timestamp: 4aeba271
Fault Module Name: DivXMFSource.dll
Fault Module Version: 1.0.0.72
Fault Module Timestamp: 4cffcf66
Exception Code: c0000005
Exception Offset: 0009b890
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

What can I do next to try and resolve the issue?


My System SpecsSystem Spec
03 Aug 2012   #2
TigerLikesTail

Windows 7 Premium Home Edition ‎(X64)‎ Service Pack 1
 
 

I have had a similar issues in the past because of corrupted video files.
Windows would begin to load the folder & try to generate the thumbnail.
Then it would just crash & a few times even had a blue screen.
That was with MP4 files specifically.
What I did was to open the folder & immediately click the stop button on top before the folder could begin to load the thumbnail.
Then I went in & changed the view to details.
Once that was done I got rid of the offending file.
If I did not know which one was corrupted I ran a

Disk Check

Just a basic run following step 7 here
took care of the problem with the folder then no more crashes when opening the folder.
My System SpecsSystem Spec
Reply

 Windows Explorer crashing when I click on one specific folder




Thread Tools





Similar help and support threads
Thread Forum
Ctrl+Click to open folder in new window in Windows Explorer
Hello. I know this has been covered elsewhere before and before coming here to ask this question, I scoured Google and multiple forums and threads and I can't seem to get a straight answer. I have two PCs, one is running Windows 7 Professional x64 and the other one is running Windows 7 Professional...
Customization
Windows Explorer crashing on right click (image files and PDF only)
2 days ago I allowed Windows to install 21 updates. Since then I have had several problems with my PC. Luckily, I use Rollback Rx so have returned the system to its state prior to those updates and all the problems appear to be solved other than Windows Explorer crashing on right click. It only...
BSOD Help and Support
Windows explorer crashing on new folder and right click
On Windows 7 x64 Windows explorer crashes whenever I try to make a new folder or right click. I have disabled every non microsoft context menu using SellExView but that did not help. I think there is a way to get a stack trace and analyze it but I have no idea how to do that? This problem is...
BSOD Help and Support
Windows Explorer crashing on right-click under x64 RTM
Hello, Just wondered if anybody could make any sense of these Problem Reports? For some reason every so often when I right-click on the Desktop or the Recycle Bin, Windows Explorer will crash. It will do this three or four times and then be completely fine for the rest of the day. I...
BSOD Help and Support
Right-Click Menu in Windows 7 Explorer Only Showing New>New Folder
Windows 7 Ultimate 64 AMD Athlon64 3000+ MSI K8T NEO 2GB Kingwin USI-2535 PCI/SATARAID Controller I am having an interesting problem in Windows 7 Ultimate 64 bit.
General Discussion
windows explorer right click folder history
when an explorer browser is open, the little folder icon shows up on the task bar, fine. but when you right click the icon it gives you a few options and all of your recently visited folders in a list above the icon. i dislike this. is there a way to stop it from displaying the recent folders? ...
General Discussion

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 15:57.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App