|02 Aug 2012||#1|
| || |
Windows Explorer crashing when I click on one specific folder
Some background info to help:
- Same folder I have all my media files in
- Occurred after torrenting a file.
- Tried booting in safe mode, and the problem doesn't occur when I click on/into the specific folder.
- Ran malware and antivirus programs and both show no infections
- tried sfc /scannow multiple times, and no change
Problem Event Name: APPCRASH
Application Name: Explorer.EXE
Application Version: 6.1.7600.16450
Application Timestamp: 4aeba271
Fault Module Name: DivXMFSource.dll
Fault Module Version: 188.8.131.52
Fault Module Timestamp: 4cffcf66
Exception Code: c0000005
Exception Offset: 0009b890
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
What can I do next to try and resolve the issue?
|My System Specs|
|03 Aug 2012||#2|
| || |
I have had a similar issues in the past because of corrupted video files.
Windows would begin to load the folder & try to generate the thumbnail.
Then it would just crash & a few times even had a blue screen.
That was with MP4 files specifically.
What I did was to open the folder & immediately click the stop button on top before the folder could begin to load the thumbnail.
Then I went in & changed the view to details.
Once that was done I got rid of the offending file.
If I did not know which one was corrupted I ran a
Just a basic run following step 7 here
took care of the problem with the folder then no more crashes when opening the folder.
|My System Specs|
|Similar help and support threads for2: Windows Explorer crashing when I click on one specific folder|
|Windows Explorer crashing on right click (image files and PDF only)||BSOD Help and Support|
|Windows explorer crashing on new folder and right click||BSOD Help and Support|
|Windows Explorer crashing on right-click under x64 RTM||BSOD Help and Support|
|Right-Click Menu in Windows 7 Explorer Only Showing New>New Folder||General Discussion|
|Windows Explorer Folder Crashing||BSOD Help and Support|
|Explorer.exe crashing whenever I search/right click HDs||BSOD Help and Support|
|windows explorer right click folder history||General Discussion|
|Our Sites ||Site Links ||About Us ||Find Us |
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.
© Designer Media Ltd
All times are GMT -5. The time now is 12:10 AM.