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Windows 7: Windows Explorer crashing when I click on one specific folder


02 Aug 2012   #1

Windows 7 32 bit Ultimate?
 
 
Windows Explorer crashing when I click on one specific folder

Some background info to help:

- Same folder I have all my media files in
- Occurred after torrenting a file.
- Tried booting in safe mode, and the problem doesn't occur when I click on/into the specific folder.
- Ran malware and antivirus programs and both show no infections
- tried sfc /scannow multiple times, and no change


Problem signature:
Problem Event Name: APPCRASH
Application Name: Explorer.EXE
Application Version: 6.1.7600.16450
Application Timestamp: 4aeba271
Fault Module Name: DivXMFSource.dll
Fault Module Version: 1.0.0.72
Fault Module Timestamp: 4cffcf66
Exception Code: c0000005
Exception Offset: 0009b890
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

What can I do next to try and resolve the issue?


My System SpecsSystem Spec
.

03 Aug 2012   #2

Windows 7 Premium Home Edition ‎(X64)‎ Service Pack 1
 
 

I have had a similar issues in the past because of corrupted video files.
Windows would begin to load the folder & try to generate the thumbnail.
Then it would just crash & a few times even had a blue screen.
That was with MP4 files specifically.
What I did was to open the folder & immediately click the stop button on top before the folder could begin to load the thumbnail.
Then I went in & changed the view to details.
Once that was done I got rid of the offending file.
If I did not know which one was corrupted I ran a

Disk Check

Just a basic run following step 7 here
took care of the problem with the folder then no more crashes when opening the folder.
My System SpecsSystem Spec
Reply

 Windows Explorer crashing when I click on one specific folder




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