Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Random BSOD while running common tasks

03 Aug 2012   #1
skipbr

Windows 7 Ultimate x64
 
 
Random BSOD while running common tasks

I've been having some random BSOD with this computer. Sometimes it work for the whole day, sometimes it crashes in 10 minutes. It happens when browsing using IE/Chrome, using Explorer or using Word.

I did noticed several errors in Windows Events log, but don't know how to isolate some of them, so I could test it properly.

Just a note, I ran memtest (about 2 hours only) and it gave me nothing. I'd be running a second time and will keep for at least 24 hours just to make sure memory isn't the culprit.

Any help is more than welcome.

Note: Im posting it from my main computer (the one in my system specs) and not from the one with BSOD.


My System SpecsSystem Spec
.
03 Aug 2012   #2
HonorGamer

Windows 8.1 Pro x64
 
 

Hello,

Code:
Event[421]:
  Log Name: System
  Source: Microsoft-Windows-WLAN-AutoConfig
  Date: 2011-10-05T13:55:18.186
  Event ID: 10000
  Task: N/A
  Level: Erro
  Opcode: Informações
  Keyword: N/A
  User: S-1-5-18
  User Name: AUTORIDADE NT\SISTEMA
  Computer: Secretaria1-WIN
  Description: 
Falha na inicialização do Módulo de Extensibilidade de WLAN.

Caminho do Módulo: C:\Windows\system32\athExt.dll
Código de Erro: 126
Thanks to Google translator i was able to figure out what this meant lol. But make sure you have the latest WLAN drivers. Are you using a USB wifi adapter by any chance?

Code:
jswpslwf.sys Thu May 15 05:28:43 2008 (482C105B)
Drivers before 2009 are known to cause problems such as BSODs. Please update: D-Link - Tech Support Product List

some of the dumps are showing memory corruption. Please run a RAM - Test with Memtest86+ to be safe.

Post back results.

-Justin
My System SpecsSystem Spec
03 Aug 2012   #3
skipbr

Windows 7 Ultimate x64
 
 

That was fast, thanks.

Yes, this computer uses an usb wifi dongle. It's an TP-Link adapter.
I just updated my first post with the system specs.

As soon as memtest finishes the 24 hours test I'll update the driver and see how it goes.

Thanks again!
My System SpecsSystem Spec
.

03 Aug 2012   #4
HonorGamer

Windows 8.1 Pro x64
 
 

Win7 does not like USB wireless devices. Unplug, and uninstall all the drivers. Then just connect via ethernet cable. Then test that out.

-Justin
My System SpecsSystem Spec
03 Aug 2012   #5
skipbr

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by HonorGamer View Post
Win7 does not like USB wireless devices. Unplug, and uninstall all the drivers. Then just connect via ethernet cable. Then test that out.

-Justin
Ok, thanks for the advice.

I'll test it and report back asap.
My System SpecsSystem Spec
03 Aug 2012   #6
Poimetheus

Windows 8 Professional
 
 

You could also download "bluescreenview", which analyzes the memory dump made you blue-screened. Use that to retrieve the stop code and provide it to us, or look it up online.
My System SpecsSystem Spec
03 Aug 2012   #7
HonorGamer

Windows 8.1 Pro x64
 
 

Quote   Quote: Originally Posted by Poimetheus View Post
You could also download "bluescreenview", which analyzes the memory dump made you blue-screened. Use that to retrieve the stop code and provide it to us, or look it up online.
With the program I have there is no need. As I am able to see all the codes.

-Justin
My System SpecsSystem Spec
06 Aug 2012   #8
skipbr

Windows 7 Ultimate x64
 
 

Ok, ran memtest and found that someone restart the computer after the 24 hours test

So I just uninstalled the TP-Link driver and also an utility called QSS (from TP-Link as well). Installed the latest driver and so far, no BSOD.

The file described early (jswpslwf.sy) belongs to this utility. Since it's not supported in Windows 7 (had to force uninstall) I believe it was the culprit here.

Hope it won't crash anymore.

Thanks once again.
My System SpecsSystem Spec
06 Aug 2012   #9
HonorGamer

Windows 8.1 Pro x64
 
 

If it does crash please post back and we will try to get it solved. But glad we got it figured out!

-Justin
My System SpecsSystem Spec
09 Aug 2012   #10
Poimetheus

Windows 8 Professional
 
 

[QUOTE=HonorGamer;2036322]
Quote   Quote: Originally Posted by Poimetheus View Post
You could also download "bluescreenview", which analyzes the memory dump made you blue-screened. Use that to retrieve the stop code and provide it to us, or look it up online.
With the program I have there is no need. As I am able to see all the codes.

-Justin[/QUT

This suggestion wasn't for you. It was for the gent with BSOD problems. Did I miss where you posted a problem and not a suggestion? (not sarcasm)
My System SpecsSystem Spec
Reply

 Random BSOD while running common tasks




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
BSOD while running normal tasks or games. Really, whenever.
Hello everyone, I have decided to post here in hopes that someonne may be able to help solve my problem. I am not much of a debugger and have a hard time understanding my bug check analysis. I recently build my pc, installed all required software and got my computer rolling. Its been about...
BSOD Help and Support
bsod while running normal tasks and low games
hi i have recently build a custom computer and am getting bsod frequently since these 2 weeks...i dont play high end games much but while watching youtube suddenly a hammer sound comes and i see bsod>. i have to reboot to get it on;also while playing low end online games like league of legends my...
BSOD Help and Support
BSOD (Constant), Random/on Boot, Common 0x0000007E/19
Been trying to fix things via restores, fixes and online searches. Updates some drivers, removed some long unused ones, more restores, memory diagnostic, etc, etc. List of the BSOD errors I've been getting include: PAGE_FAULT_IN_NON_PAGE_AREA BUGCODE_USBDRIVER BAD_POOL_HEADER...
BSOD Help and Support
Random BSOD, becoming more frequent, most common code is 0x00000024
System Specs: (Note that software has been installed from .iso files under a licensing agreement) Windows 7 Enterprise 64 bit Semantec Endpoint Protection (Antivirus etc) MS Office 2007 ASUS M4A785-M motherboard AMD Phenom X4 2.1GHz processor PNY 3x2Gb DDR2 ASUS EN210 video card
BSOD Help and Support
BSOD & FREEZE - On random tasks
Hi ppl, i've been googl'n there and here yet I saw someone having a slight similiar issue than I and some of your user posted that forum (here i come!) My probleme is the following: - Random BSoD - While on firefox (++ when youtube video is included or annimation) - When playing WoW (++ when...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 23:42.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App