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Windows 7: Windows has just recovered from unexpected shut down! logs off N on

04 Aug 2012   #1
jonny1

windows 7 64 bit home premium
 
 
Windows has just recovered from unexpected shut down! logs off N on

for the past 4 days, my 2 year old HP pc has been having issues, the problem is

when i start my pc and enter password, it would turn in to blue screen for 30 seconds and than lgoes back to the ENTER PASSWORD window, I do that and screen turns blue and back to enter password, on the 2nd or 3rd time, it would ask my if I want to safe or normal mode, I choose normal and enter password and then it would say WINDOWS HAS JUST RECOVERED FROM UNEXPECTED SHUT DOWN, it would list the problem detail and it shows this
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 1e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF800030C57EF
BCP3: 0000000000000000
BCP4: 000000007EFA0000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\080412-57408-01.dmp
C:\Users\KSTOPDEN\AppData\Local\Temp\WER-109372-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt


I don't have warranty on this and any help on how to resolve this problem?
thanks


My System SpecsSystem Spec
.
06 Aug 2012   #2
Capt.Jack Sparrow

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
 
 

Quote   Quote: Originally Posted by jonny1 View Post
for the past 4 days, my 2 year old HP pc has been having issues, the problem is

when i start my pc and enter password, it would turn in to blue screen for 30 seconds and than lgoes back to the ENTER PASSWORD window, I do that and screen turns blue and back to enter password, on the 2nd or 3rd time, it would ask my if I want to safe or normal mode, I choose normal and enter password and then it would say WINDOWS HAS JUST RECOVERED FROM UNEXPECTED SHUT DOWN, it would list the problem detail and it shows this
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 1e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF800030C57EF
BCP3: 0000000000000000
BCP4: 000000007EFA0000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\080412-57408-01.dmp
C:\Users\KSTOPDEN\AppData\Local\Temp\WER-109372-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt


I don't have warranty on this and any help on how to resolve this problem?
thanks
Hello there!

If you're able to go into Safe mode go to C:\Windows\Minidump\ and upload us the files you find there. That will help us determine what is causing the crashes.
My System SpecsSystem Spec
Reply

 Windows has just recovered from unexpected shut down! logs off N on




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