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Windows 7: New Built PC BSOD´s at seemingly random times (ntoskrnl.exe)

27 Aug 2012   #11

Windows 7 professional, x64 Bit, Service Pack 1
 
 

Hello im back again, i went about 2weeks with out a BSOD but today it happend again

I was browsing the web with firefox and i had TeamSpeak3 up on the second monitor nothing intensive running, and just when i closed TeamSpeak3 my screen went black and the computer restarted, when i got back in to windows i got a message telling me that windows had shut down unexpectedly and the reason was BSOD

So i guess that there is still something wrong here.

//Andreas

My System SpecsSystem Spec
.

28 Aug 2012   #12

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
 
 

Quote   Quote: Originally Posted by thespeedmaster View Post
Hello im back again, i went about 2weeks with out a BSOD but today it happend again

I was browsing the web with firefox and i had TeamSpeak3 up on the second monitor nothing intensive running, and just when i closed TeamSpeak3 my screen went black and the computer restarted, when i got back in to windows i got a message telling me that windows had shut down unexpectedly and the reason was BSOD

So i guess that there is still something wrong here.

//Andreas
Hello Andreas,

The latest dump is pointing to RTKVHD64.sys i.e. Realtek sound driver I would recommend to reinstall them.

BSOD BUGCHECK SUMMARY

Code:

Loading Dump File [C:\Documents and Settings\Shyam\_jcgriff2_\dbug\__Kernel__\082712-10186-01.dmp]
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Debug session time: Tue Aug 28 01:38:12.627 2012 (GMT+5)
System Uptime: 1 days 4:51:19.439
BugCheck 19, {21, fffffa8014360000, 1e10, ffc6ffedffc61dfe}
*** WARNING: Unable to verify timestamp for RTKVHD64.sys
*** ERROR: Module load completed but symbols could not be loaded for RTKVHD64.sys
Probably caused by : RTKVHD64.sys ( RTKVHD64+1d8778 )
BUGCHECK_STR:  0x19_21
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  audiodg.exe
FAILURE_BUCKET_ID:  X64_0x19_21_RTKVHD64+1d8778
Bugcheck code 00000019
Arguments 00000000`00000021 fffffa80`14360000 00000000`00001e10 ffc6ffed`ffc61dfe
BiosVersion = 1504
BiosReleaseDate = 08/01/2012
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
MaxSpeed:     3400
CurrentSpeed: 3400
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

My System SpecsSystem Spec
28 Aug 2012   #13

Windows 7 professional, x64 Bit, Service Pack 1
 
 

Now i have reinstalled the Audio driver, fingers crossed hope this works

EDIT:
Im thinking about reinstalling my Windows 7 if it BSOD´s again.
Is that a good idéa?
My System SpecsSystem Spec
.


28 Aug 2012   #14

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
 
 

Quote   Quote: Originally Posted by thespeedmaster View Post
Now i have reinstalled the Audio driver, fingers crossed hope this works

EDIT:
Im thinking about reinstalling my Windows 7 if it BSOD´s again.
Is that a good idéa?
Only if you really want to. If it's a software bug it will be resolved by reinstall of Windows but you need to run it vanilla (Nothing installed even drivers let it be default windows) for a week or so.
My System SpecsSystem Spec
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 New Built PC BSOD´s at seemingly random times (ntoskrnl.exe)




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