New
#1
Help With BSOD and Shutting Down Problem
My computer shuts down a lot all by it's self and sometimes shutdowns with a Blue Screen of Death. When it usually shuts down by itself it reboots and it tells me that my computer has failed to start so I choose Start Windows Normally then when the Starting Windows Screen comes up my computer gets a differnet Blue Screen of Death. I am not sure what it says when that comes up because it reboots itself after 1 second. I will list the errors and my computer information down below.
I get really stressed out over this.
And I notice that my computer is very hot when this happens. It's an old computer so I don't know if that is causing the heat.
First Blue Screen of Death
Problem signature: BlueScreen
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: c000021a
BCP1: FFFFF8A004CF7F00
BCP2: 0000000000000000
BCP3: FFFFFFFFC0000001
BCP4: 00000000001005F0
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
I don't have the information on this one only the code: 3b
Here is information on my Laptop/PC
OS Name: Microsoft Windows 7 Home Premium
Version: 6.1.7601 Service Pack 1 Built 7601
OS Manufacturer: Microsoft Corporation
System Manufacturer: Acer
System Model: Extensa 5230E
System Type: x64-based PC
Processor: Intel(R) Celeron(R) CPU 900 @ 2.20GHz, 2194 Mhz, 1 Core, 1 Logical Processor
BIOS Version/Date: Phoenix Technologies LTD V1.34, 8/11/2009
SMBIOS Version: 2.5
Windows Directory: C:\Windows
System Directory: C:\Windows\system32
Boot Device: \Device\HarddiskVolume1
Locale: United States
Hardware Abstraction Layer: Version = "6.1.7601.17514"
Installed Physical Memory (RAM) 2.00 GB
Total Physical Memory: 1.93 GB
Available Physical Memory: 950 MB
Total Virtual Memory 3.86 GB
Available Virtual Memory: 2.68 GB
Page File Space: 1.93 GB
Page File: C:\pagefile.sys
I am a huge computer geek, but this is confusing!
Last edited by Windows7Master; 05 Aug 2012 at 12:13.
Quote