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Windows 7: Windows 7 BSOD

06 Aug 2012   #1

Windows 7 Home Premium 64bit
 
 
Windows 7 BSOD

My Asus Laptop keeps crushing in the middle of running pretty much any application, please help. My SF Diagnostic Tool zip file is attached.


Thanks.


My System SpecsSystem Spec
.

07 Aug 2012   #2

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
 
 

Quote   Quote: Originally Posted by cidiyo View Post
My Asus Laptop keeps crushing in the middle of running pretty much any application, please help. My SF Diagnostic Tool zip file is attached.


Thanks.
Hi there!

Mate it's just a shortcut not the actual file. Please re-run it and post us the files.
My System SpecsSystem Spec
07 Aug 2012   #3

Windows 7 Home Premium 64bit
 
 
Here it is

Capt.,

Thanks for trying to help me and sorry I attached the wrong file; I hope this is the right one.
My System SpecsSystem Spec
.


08 Aug 2012   #4

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
 
 

Quote   Quote: Originally Posted by cidiyo View Post
Capt.,

Thanks for trying to help me and sorry I attached the wrong file; I hope this is the right one.
Hello there!

Seems like the crashes is caused by acedrv09.sys i.e. Filter Driver ProtectDisc. I would recommend to remove ProtectDisc software from your system and reboot the system once.


BSOD BUGCHECK SUMMARY

Code:

Loading Dump File [C:\Documents and Settings\Shyam\_jcgriff2_\dbug\__Kernel__\080512-23290-01.dmp]
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Debug session time: Mon Aug  6 09:40:59.762 2012 (GMT+5)
System Uptime: 10 days 0:47:39.995
BugCheck 50, {fffff8a0054fb000, 0, fffff880042c4c02, 0}
*** WARNING: Unable to verify timestamp for acedrv09.sys
*** ERROR: Module load completed but symbols could not be loaded for acedrv09.sys
*** WARNING: Unable to verify timestamp for aswSP.SYS
*** ERROR: Module load completed but symbols could not be loaded for aswSP.SYS
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : acedrv09.sys ( acedrv09+4c02 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x50
PROCESS_NAME:  WINWORD.EXE
FAILURE_BUCKET_ID:  X64_0x50_acedrv09+4c02
Bugcheck code 00000050
Arguments fffff8a0`054fb000 00000000`00000000 fffff880`042c4c02 00000000`00000000
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Documents and Settings\Shyam\_jcgriff2_\dbug\__Kernel__\072412-30825-01.dmp]
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Debug session time: Wed Jul 25 04:49:12.320 2012 (GMT+5)
System Uptime: 3 days 6:04:45.538
BugCheck 50, {fffff8a012dba000, 0, fffff88002ecfc02, 0}
*** WARNING: Unable to verify timestamp for acedrv09.sys
*** ERROR: Module load completed but symbols could not be loaded for acedrv09.sys
*** WARNING: Unable to verify timestamp for aswSP.SYS
*** ERROR: Module load completed but symbols could not be loaded for aswSP.SYS
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : acedrv09.sys ( acedrv09+4c02 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x50
PROCESS_NAME:  chrome.exe
FAILURE_BUCKET_ID:  X64_0x50_acedrv09+4c02
Bugcheck code 00000050
Arguments fffff8a0`12dba000 00000000`00000000 fffff880`02ecfc02 00000000`00000000
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

My System SpecsSystem Spec
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 Windows 7 BSOD




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