BSOD while laptop is idle... 3 times in the past 24 hours


  1. hannahkate23
    Posts : 1
    Windows 7 32bit
       New #1

    BSOD while laptop is idle... 3 times in the past 24 hours


    Hi, I'm new here, I'm sure you'll all be able to tell from my lack of computer knowledge...

    I've been experiencing a BSOD every time I leave my laptop idle for even a short amount of time. I had a similar issue with the same computer back in April, when I took it to best buy to be checked (MISTAKE!), I was told it was virus related and they performed a full system restore. Now, I'm getting more BSOD and I have no clue why... I have Norton and I recently downloaded malwarebytes.org free version and it picked up on one treat and two tracking cookies. I still got a BSOD even after quarantining the threats.

    I went ahead and made up a minidump zip file... If anyone needs more info from me I'll do my best to try and find it for you.

    Thanks!
      My Computer
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  3. Tobias
    Posts : 138
    Windows 7 Enterprise x64, Windows 8 Enterprise x64
       New #2

    Check your HD cabling and run a disk diagnostic program like this one: WD Support / Downloads / Legacy Internal / WD Raptor
      My Computer
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