Windows 7: BSOD at random, error 0x0000003b

ice76cold · 06 Aug 2012

I built a new pc a few days back. It got two different bsods memory_management, pfn_list_error. I thought it was kaspersky so i uninstalled it. But the problems didnt persist. And i found it to bsod every time i do something to the harddrive... like copy big files or chkdsk the D drive on windows. Although chkdsk ran well for system files on startup.

So i got frustrated and installed fresh windows 7 again. Worked good for a day, then i got a new bsod, the system_service_exception, while just browsing on IE9. I'm totally clueless. Any help would be much appreciated.

Also, i ran memtest86+ for a single pass with no errors.

Thanks in advance,
Ray

Capt.Jack Sparrow · 07 Aug 2012

Quote: Originally Posted by ice76cold

I built a new pc a few days back. It got two different bsods memory_management, pfn_list_error. I thought it was kaspersky so i uninstalled it. But the problems didnt persist. And i found it to bsod every time i do something to the harddrive... like copy big files or chkdsk the D drive on windows. Although chkdsk ran well for system files on startup.

So i got frustrated and installed fresh windows 7 again. Worked good for a day, then i got a new bsod, the system_service_exception, while just browsing on IE9. I'm totally clueless. Any help would be much appreciated.

Also, i ran memtest86+ for a single pass with no errors.

Thanks in advance,
Ray

Hello Ray,

Seems like the dumps are very vague. Run Hardware Diagnostic (RAM and hard Drive) Hardware Diagnostic | Captain Debugger Memtest86+ has to be ran 8 passes i.e. over night.

BSOD BUGCHECK SUMMARY

Code:


Loading Dump File [C:\Documents and Settings\Shyam\_jcgriff2_\dbug\__Kernel__\080612-11278-01.dmp]
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Tue Aug  7 04:50:38.898 2012 (GMT+5)
System Uptime: 0 days 0:06:02.194
BugCheck 3B, {c0000005, fffff80002d10165, fffff88006bb6c60, 0}
Probably caused by : memory_corruption ( nt!MiGetTopLevelPfn+65 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x3B
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID:  X64_0x3B_nt!MiGetTopLevelPfn+65
Bugcheck code 0000003B
Arguments 00000000`c0000005 fffff800`02d10165 fffff880`06bb6c60 00000000`00000000
BiosVersion = BLH6710H.86A.0146.2011.1222.1415
BiosReleaseDate = 12/22/2011
SystemManufacturer =                                  
SystemProductName =                                  
MaxSpeed:     3300
CurrentSpeed: 3292
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

ice76cold · 07 Aug 2012

Capt.Jack Sparrow, thanks for the response.

I'll do the memtest86+ for 8 passes tonight amd tell you what happems. And i got two more bsods after that. so ill upload the new zip file in the original post. Also, i found a pattern how bsods occur to me. It happens only when system just started, like 5 or 4 minutes into booting windows. And if it doesnt bsod within 5 mins, it doesnt bsod even if i run it for 6 or 12 hours.

Thanks in advance
ray

Edit: I solved it guys.
Just had to update bios, intel drivers, card drivers and sp1 for win 7 and all latest updates. Works fine now

Thanks

Windows 7: BSOD at random, error 0x0000003b

BSOD at random, error 0x0000003b problems?