Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: During intentional shutdown, Windows "recovers" and turns back on.

06 Aug 2012   #1
Rolling

Windows 7 Home Premium 64 bit
 
 
During intentional shutdown, Windows "recovers" and turns back on.

Hello, recently when shutting down my PC normally from the start menu, it will stay in the "shutting down" screen for about 5 minutes, then it will boot back up with the "Windows has recovered from an unexcpected shutdown" notification.
Here are the problem details.

Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: 9f
BCP1: 0000000000000003
BCP2: FFFFFA80077646C0
BCP3: FFFFF80000B9C518
BCP4: FFFFFA800857BA10
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\080612-19047-01.dmp
C:\Users\Owner\AppData\Local\Temp\WER-49967-0.sysdata.xml

This happens even when turning off all programs, browsers etc; and shutting down completley normally. For some reason Windows thinks it BlueScreened. This happens completley randomly, and some days it will do this, and sometimes not. The only new drivers I've gotten recently are Creative Headset drivers, but I don't think that is the problem. Any help would be sincerely appreciated.



My System SpecsSystem Spec
.

07 Aug 2012   #2
Capt.Jack Sparrow

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
 
 

Quote   Quote: Originally Posted by Rolling View Post
Hello, recently when shutting down my PC normally from the start menu, it will stay in the "shutting down" screen for about 5 minutes, then it will boot back up with the "Windows has recovered from an unexcpected shutdown" notification.
Here are the problem details.

Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: 9f
BCP1: 0000000000000003
BCP2: FFFFFA80077646C0
BCP3: FFFFF80000B9C518
BCP4: FFFFFA800857BA10
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\080612-19047-01.dmp
C:\Users\Owner\AppData\Local\Temp\WER-49967-0.sysdata.xml

This happens even when turning off all programs, browsers etc; and shutting down completley normally. For some reason Windows thinks it BlueScreened. This happens completley randomly, and some days it will do this, and sometimes not. The only new drivers I've gotten recently are Creative Headset drivers, but I don't think that is the problem. Any help would be sincerely appreciated.
Hello there!

Please read the instructions here: Blue Screen of Death (BSOD) Posting Instructions and post us the files.
My System SpecsSystem Spec
Reply

 During intentional shutdown, Windows "recovers" and turns back on.




Thread Tools





Similar help and support threads
Thread Forum
Monitor "No Signal" Turns Off when Windows 7 loads
Basic Info (clickable for links): Card: Nvidia GeForce GT 640 CPU: Intel Core i5-3350P Ivy Bridge Quad-Core 3.1 GHz MoBo: ASRock LGA 1155 Intel B75 Micro ATX Motherboard Ram: G.SKILL Ripjaws Series 2x4GB DDR3 Ram PSU: Antec EarthWatts 500W PSU Bronze Certified Hard Drive: Western Digital...
Graphic Cards
Can the "All Programs/Back" & "Search" entries be removed?
Using the Windows Classic theme, can the 'All Programs' & 'Search' (which is useless) be completely removed from the Start Menu? I'm talking about the entry All Programs bar and the Search entry, or can the useless MS Search be replaced with one of the many substitutes? I do not mean the Search...
Customization
"Enterprise fanboys" push back on TechNet subscription shutdown
Read more at: "Enterprise fanboys" push back on TechNet subscription shutdown | ZDNet
News
clicking "insert picture" it always defaults back to "large icons"
When I go to insert a picture in a certain program the "picture services" window pops up. I go to choose the "icon size" for my photos and it will not remember the selection, "medium icons" for the size of my photos in the selection window. It always reverts back to "large icons". I can only see...
General Discussion
I hate the "Libraries" bring back "My Computer"
I hate the "Libraries" bring back "My Computer" Am I the only one whom dislikes the windows 7 windows explorer, I have ceased using the original "My" Folders years ago, all of my data is on NAS Servers, is there a replacement program that will allow me to customize file access more like XP My...
General Discussion
Start menu -> Shutdown Button - "shut down" and "sleep"
Hi. Start menu -> I can only see shut down, or sleep, depending on how it's configured, but to access other power options I have to click on the small white arrow to the right of the power button. So if the default setting of the big button is shutdown then it's a hassle to choose sleep because...
Customization

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 04:27.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App