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Windows 7: During intentional shutdown, Windows "recovers" and turns back on.


06 Aug 2012   #1

Windows 7 Home Premium 64 bit
 
 
During intentional shutdown, Windows "recovers" and turns back on.

Hello, recently when shutting down my PC normally from the start menu, it will stay in the "shutting down" screen for about 5 minutes, then it will boot back up with the "Windows has recovered from an unexcpected shutdown" notification.
Here are the problem details.

Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: 9f
BCP1: 0000000000000003
BCP2: FFFFFA80077646C0
BCP3: FFFFF80000B9C518
BCP4: FFFFFA800857BA10
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\080612-19047-01.dmp
C:\Users\Owner\AppData\Local\Temp\WER-49967-0.sysdata.xml

This happens even when turning off all programs, browsers etc; and shutting down completley normally. For some reason Windows thinks it BlueScreened. This happens completley randomly, and some days it will do this, and sometimes not. The only new drivers I've gotten recently are Creative Headset drivers, but I don't think that is the problem. Any help would be sincerely appreciated.



My System SpecsSystem Spec
.

07 Aug 2012   #2

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
 
 

Quote   Quote: Originally Posted by Rolling View Post
Hello, recently when shutting down my PC normally from the start menu, it will stay in the "shutting down" screen for about 5 minutes, then it will boot back up with the "Windows has recovered from an unexcpected shutdown" notification.
Here are the problem details.

Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: 9f
BCP1: 0000000000000003
BCP2: FFFFFA80077646C0
BCP3: FFFFF80000B9C518
BCP4: FFFFFA800857BA10
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\080612-19047-01.dmp
C:\Users\Owner\AppData\Local\Temp\WER-49967-0.sysdata.xml

This happens even when turning off all programs, browsers etc; and shutting down completley normally. For some reason Windows thinks it BlueScreened. This happens completley randomly, and some days it will do this, and sometimes not. The only new drivers I've gotten recently are Creative Headset drivers, but I don't think that is the problem. Any help would be sincerely appreciated.
Hello there!

Please read the instructions here: Blue Screen of Death (BSOD) Posting Instructions and post us the files.
My System SpecsSystem Spec
Reply

 During intentional shutdown, Windows "recovers" and turns back on.




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